Dan's Fence

We hired Dan's Fence in July 2023 to replace our aging fence in South Minneapolis. Shortly after the completion of the job, we noticed that one of the boards was developing a large split down the center. I called and left multiple messages via phone and text but never received a response. With winter quickly approaching, I gave up and decided to wait until spring to try again. I finally got the attention of the owner via email on April 19th. Along with a sob story about losing employees, he assured me he would put it on the schedule to have it replaced. After a month of silence, I emailed him again and this time gave him a week’s notice: repair the board or I would post this review. He called and gave me a different sob story. Needless to say, he did not complete the repair within the week. Remember, this is one board that needed to be replaced—a 15-minute job at the most. A $10,000 fence should not have boards splitting, and if they do, the contractor should make the repairs in a timely manner. Simple as that. I would not recommend Dan's Fence to anyone for this reason alone. **Dan, when/if you replace the board, I will consider amending this review.

The repair took about half an hour. Dan’s Fence told the worker that I would pay him directly. So I had to give the worker $400.00 without an invoice or anything. The amount I had to pay was very excessive and the way I had to pay was very unprofessional. I talked to Dan’s brother, told him I was uncomfortable about the way I was expected to pay, and asked for an invoice. Nothing. This company gouged me and made me very uncomfortable with this interaction.. I will not use them again and will suggest to my friends to use other fencing companies for their fencing needs. I am still waiting for the invoice.

We discussed what needed to done. He wanted it paid in full before he started. I paid him. He did part of the job and when I called him to finish it, he said I would have to pay more for that. It was a bait and switch situation. He was not a professional.

Great! These guys are fair, honest and hard working. They went out of their way to make us happy. Did a great job. Nice guys and fun to be with. What more could you ask for? They got the permit from the city, removed the old fence and hauled it away, cleaned up the mess perfectly and installed the new fence.

The team at Dan's Fence did a great job, from the planning stage, through scheduling and the final installation. The contractor did a very good job communicating with us throughout the installation to ensure we got exactly what we were looking for in our backyard design. Recommended.

There were many schedule delays (ultimately a 2-month delay) and the company did a poor job of communicating these changes to us. They would set a date to come out and the date would pass with no word. The product itself was great and the people were friendly. They just didn't communicate well about the schedule.

Ay caramba! Lucky me! First, I chose Dan's Fence to build a beautiful 4-foot cedar fence providing a safe shady place (on the north side of my house, under several lovely trees) for my beloved old black labrador retriever to rest peacefully on summer days. Then, alas, days and days of rain delayed construction past the estimated start date of August 2nd. I called the folks at Dan's Fence and pleaded with them to start as soon as possible. Of course, I realized that other clients were ahead of me in line. Therefore, I humbly accepted the fact that construction of my new fence would probably not start until early September. Sigh! But then – Miracle of miracles – I received a Wednesday evening telephone call (August 16th) offering a Thursday morning start – the very next day! Apparently another client hadn't adequately cleared the landscape for their fence, therefore delaying the scheduled construction of their fence. Lucky me! Que emocionante! During the weeks after receiving my estimate on Wednesday, June 21st from Dan's Fence, I had labored nonstop for many days, removing brush, a small tree, a big shrub, and other vegetation growing in the path of my desired fence. I had then spent even more days chopping up the branches and loading up the debris into recyclable 50-pound-capacity paper sacks. Then, with help from a very kind neighbor, I methodically transported all that stuff to the neighborhood compost site. Pretty good work for a 71-year-old woman, eh? My wonderfully patient dog would often sit outside in the shade with me, but without a fence, she was obliged to remain on leash while we enjoyed the outdoors together. Inevitably the leash would end up getting wrapped around obstacles galore, entertaining neither dog nor human. So imagine my boundless joy when, Thursday morning, my energetic fence crew showed up to measure, dig, set posts, measure again, set string lines for the fence, re-measure, and construct, board by board, always meticulously checking measurements and leveling the fence. Their attention to detail was truly a wonder to behold. As a retired Air Force officer, I truly admire the workmanlike attention to detail demonstrated by Angel and Manuel, such amazing, indefatigable workers! Not just workers, mind you: Rather, craftsmen par excellence! El mejor absoluto! These sturdy workers dug holes for the fence posts, measuring and verifying as they went. But instead of abandoning the excavated soil in place, they generously agreed to haul the soil to my already fenced-in backyard, where they carefully filled in several trenches dug by my enterprising black labrador retriever! Neighbors and passers by continue to admire my new fence. In fact, one neighbor, only two blocks north, was so impressed that he hired Dan's Fence to build a safe enclosure for his own wonderful dog! More than one delivery carrier has told me how perfectly the gate hardware works . . . . no pulling or yanking on ill-fitting latches to open the gate . . . . just a gentle push on the well-designed latch, and presto! The gate opens! Dan's Fence delivered more than I could ever have expected from a conventional builder. From the visit by the gentleman who provided the estimate for the fence . . . . carefully measuring and then verifying the measurements, . . . . to the construction and completion, I continuously marveled at the attention to detail that made this experience so unforgettably wonderful! No trash was left behind – not a single scrap or nail or chip or shred. Everything that wasn't part of the fence – everything! – was meticulously rounded up and taken off site, leaving my yard cleaner than I would have left it if I had been the do-it-yourself builder. Mind you, that fence looks a heckuva lot more glamorous than any do-it-yourself project! And the perfectly-spaced cedar fence slats allow me, my guests and my dog to observe the neighborhood unobtrusively from inside this beautiful enclosure. Even better, the fence, set tastefully back from the sidewalk, enhances the appearance of my beautiful crab-apple tree, framing it as a work of art! If you value honesty, reliability, ethical business practices, and supreme attention to detail for a product of top-notch quality, look no farther than Dan's Fence!

The sales process was quick, the crew was very professional and kept the site clean and the fence looks fantastic. Communications is the only area that presented a challenge. I ended up calling the installation coordinator because I had not been contacted by them about our installation window for ~5 weeks after we signed the contract. There was some back and forth about exactly when it would start, how long the posts would need to cure, when the install would take place, and what needed to be done after installation (such as when to seal the cedar lumber). I felt like I needed to initiate dialogue as opposed to being contacted by the company. Not a showstopper, especially given the quality of the work.

I'm happy with Dan's Fence. We called and got quotes from several companies, and they were willing to price match to another company. We ultimately went with Dan's because of a timeline an they were able to meet it. By no fault of their own it took a little longer to get the fence installed due to weather. My only problem was trying to get a call back to find out WHEN the fence was going to be installed due to all the rain took a few phone calls to get an answer. Otherwise everything was great. The crew that installed the fence was very quick and efficient. Overall - I would give them an A, but there's always room for improvement in every part of a business. Would I hire them again? Absolutely!

Great! Jeff was great with quoting and giving great ideas for the uniqueness of the property. He did the quote on the site so before he left I knew the price. There was absolutely no pressure to sign up at the time of the quote. Once we decided to go with them for the fencing project, I met with Jeff once more and finalized the project and price. I was given an estimate of 4-5 weeks until installation. I received an email from the installion crew right away with what to expect and what they needed me to do. About two weeks later they actually contacted me and scheduled installation ahead of schedule. The crew that installed the fence was very respectful. Enjoyed my experience with this company from start to finish.

Excellent work - they came out to set the posts and we're back the next week to finish the fencing. Professionally installed, no mess left behind, very happy with the fencing we had put up.

They never called us back to answer our inquiry.

Pre-sales support was responsive and high quality. We tweaked our requirements after the job was bid and Dan's came back out and made sure that they understood the change before work started. The installers were quick and professional. Posts and footings were installed one day, and then cross-members, gates, and chain link was installed on a second day. The workmanship was top notch and cleanup was complete. It's one of the best home improvement experiences we've ever had.

It was a very pleasant and efficient process with Dan. I sent him pictures of the damage, he gave me an estimate, and his crew came out the next day and did a great job. It couldn't have been any easier or timely

Everything went off without a hitch. The sales person worked to meet my budget and the workers (scratch that, craftsmen) were prompt, courteous, and professional. There was no mess to come home to, just a beautiful fence that met all my expectations. Would definitely recommend this company.

Fantastic. Got an estimate promptly. The estimator listened to what we wanted. It was about $1000 less than the other bid I got.

Perfect! This company was very nice to work with, they were professional and did a really nice job on our fence, they gave us a discount for multiple fences being installed at the same time. Really liked Dan and his crew.

They did not bother to return my phone call or email.

Accurate and punctual survey. Fastest turnaround time out of all the Minneapolis fence companies. Excellent building materials (e.g. post caps are one piece). Highly skilled, efficient team which didn't leave any construction debris behind. Dan runs an honest business. He is easy to get a hold of, explains details patiently, and treats his customers respectfully. I would not hesitate to hire him again.

The process was so easy and went really well. They were prompt to come out to review the site, and once we gave the green light to proceed they scheduled us and had the job done in about 10 days. The crew was polite and efficient.

I am very happy with the 5 ft cedar fence Dan's Fence built for me. They modified their usual design to reduce the spacing at my request and it looks great! The team was on time and very courteous and cleaned up nicely. The fence was completed in 2 working days. They suggested a design element of having an arbor over the gate and arching the gate and that was spot on. It looks great!

At first he came out right away, and I was able to show him the rotted wood. Within a few days they did the work, it was after that when I called him and said you were going to do the rotted pieces and it was an understanding that it was going to be included. He said well when you do those cross pieces they take time, I asked do you have a way of replacing it, and he said I'll get back to you. I had to keep calling him to get back to me. Eventually he sent out someone and he called me and he said there were 3 rotted cross pieces and he said I'll work up a cost. I said, you're going to charge me more money? He said, Ill get back to you and he didn't. So I sent in something to the better business burrow on May 2. And they nor I have heard from him and now it's been over 20 days. Wanted to do as little work as possible and get the most money as possible. More like a scammer than a professional.

Dan's Fence was the only company who showed me how I could cut out some square footage to reduce the cost - all others who had given me an estimate didnt' do that. They were very helpful on helping me secure a property surveyor, and relaying all information to me regarding what needed to be done before they could begin. Once I was ready, they were over within a few days and were able to get the fence up extremely fast. Overall, very satisfied with them through the entire process.

Overall the project went well. There was some mis-communication regarding the privacy fence -however Dan was quick to resolve the issue. The installation team were professional and friendly. I would certainly utilize their services again.

Thanks Dan and Crew for the great fence- we're sure it will last a long time. The post work was excellent and the materials are good quality.