Norblom Plumbing

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

17 employees. No subcontractors! For service or repairs, our rates are determined by time & material (how long the truck is onsite - NO TRIP FEES). For water heaters, we charge by the job and we can give fairly accurate quotes over the phone with some information/pictures from you. REMODELING: We offer FREE quotes fr Angie's List customers. We do charge extra for after hours service. Emergency services is only offered on warranty work. You can contact through email. Award winning. Family owned. Norblom Plumbing is licensed to work anywhere in the State of Minnesota. The main service area is the seven county metro area, outside the seven county area we apply travel fees. Additional contact names - Amy, Jim, or Mike.

Business highlights

101 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Full service repairs/installation of sinks, faucets, toilets, disposers, tubs, showers, water leaks & drips, drain, waste & vent repairs, drain cleaning, and REMODELING.

Services we don't offer

Forced Air & Radiant Heating Service, Pool Service, Irrigation, Drain Tile.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.81,519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 1519 reviews

Doug B.
10/2024
5.0
plumbing
  + -1 more
Communication was excellent from the first phone call discussing the estimate, scheduling the service, and during the work. Work was done quickly and professionally and all the issues were resolved.
Description of Work: Replaced Irrigation shutoff valve, outside hose-bib and shutoff valve, and icemaker saddle valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob S.
04/2024
5.0
plumbing
  + -1 more
Extremely responsive, very transparent with cost, timely and high quality work.
Description of Work: Main water shut off valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Lynndelle P.
10/2023
5.0
plumbing
  + -1 more
Norblom came out and fixed a leaking and rusted water pipe going in to hot water heater. The plumber was very professional and I felt like he adequately prepared me for what needed to be done, and any risks that might happen once he got started. In the end, there were no problems.
Description of Work: Norblom fixed a leaking and rusting water pipe going in to our 6-year old hot water heater. I first found Norblem many years ago on Angies List and have used them from time-to-time but haven't written other reviews. I decided it was time to leave another positive review for them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

JANE B.
07/2021
5.0
appliance repair, plumbing
  + 0 more
Went very well. Here when expected and performed the two tasks. Friendly and professional.
Description of Work: Replaced an outdoor spigot and removed a filter from water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

KEVIN F.
05/2021
1.0
plumbing
  + -1 more
Horrible. Worst experience I've ever had with a plumber. They charged $475+ to repair a toilet and give me an estimate on the rest. When I called Mike the general manager all he wanted was to talk about it from his company's perspective. Hilarious.
Description of Work: repair toilet, fix low water pressure

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$475

Response from Norblom Plumbing
There are 2 sides to every story. Customer contacted Norblom by phone to schedule appointment to look at several items. We provided rates over phone in addition to sending confirmation electronically including rates. The Plumber arrived & did some work and some investigation, all while the customer was asking questions and adding things to look at. Overall time spent was 2:15. Plumber presented the final invoice & customer PAID THE INVOICE. The next day the customer calls to rave about the Plumber but was not happy about the price. The customer believed this was a "sales call" & was expecting this to be a free visit. Why did he pay the Plumber? We attempted to explain that this was setup as a service call. (we don’t do “Sales Calls”.) This was a very one-sided conversation with the customer repeating himself over & over. Despite explaining that this was quoted as a service call & they were advised of costs in TWO instances, the customer dissented. We asked asked what he was looking for? This is when the customer threw out that he was going to spend $10,000 with us depending on the outcome of this discussion. Again, what is that you want? He said we should know by now. We asked to be candid & he agreed. We explained that he was not being reasonable that this was a service call and was not a sales call. We were at a point that we were willing to offer something when the customer started swearing and making threats. (apparently only he could be candid and we could not) We determined that we can’t make the customer happy regardless of what he wanted. We were prepared to discount entire amount as a credit towards his "$10,000" that he claimed he wanted to spend with us. We are family operated business since 1923. We want happy customers! In 98 years, we have earned trust of many customers. We’ve learned that everyone has a different perception of customer service. It saddens us, but this customer was one of the rare customers that we could not make happy. #NOTHILARIOUS

Joanne O.
03/2021
5.0
plumbing
  + -1 more
They were efficient, gave a reasonable price, and I would hire them again.
Description of Work: They replaced a toilet and fixed a shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Josh T.
02/2021
5.0
plumbing
  + -1 more
They did a very good job, they did very well and they know what they are doing.
Description of Work: The did a household plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

barry R.
10/2020
5.0
plumbing, remodeling, home remodeling
  + 1 more
Norblom has consistently provided excellent service at very good rates. The technicians go out of their way to ensure the job is done correctly. They have an eye for little details and make sure the finished work is perfect. Just to throw on a little more praise, they are timely and clean up after the job is done.
Description of Work: Updated bathroom and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

VIRGIL S.
07/2020
5.0
plumbing, air duct cleaning
  + 0 more
Had to knock a hole in the drywall to fix it.
Description of Work: Repair a leak in a sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John U.
06/2020
5.0
plumbing
  + -1 more
We had Andy from Norblom to do this work. He is excellent in every respect. He is obviously well qualified in the technicalities of plumbing, he works fast, he cleans up work areas perfectly and is cordial. Can't beat him!
Description of Work: repair four lav faucets and the main house turn off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Chris L.
04/2020
5.0
plumbing, home remodeling
  + 0 more
Friendly, professional - they knew exactly what they were doing - helped resolved some problematic issues. Worked well with me and everyone involved in the project. On $10,500 plumbing project - the amount they estimated is what I paid. Honorable company.
Description of Work: New bathroom installed remodeling project if unfinished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Ben O.
04/2020
5.0
plumbing
  + -1 more
They were very responsive over the phone and were able to get my service call scheduled right away. Once the technician arrived on site, he did an awesome job explaining what he would do and the workmanship was excellent. I would definitely hire them again!
Description of Work: Service call for a broken sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mark J.
02/2020
5.0
plumbing
  + -1 more
Prompt service, reasonable charges, very satisfactory.
Description of Work: Kitchen faucet repair
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY B.
02/2020
5.0
plumbing, water heater repair
  + 0 more
They did a great job and came out the next day. They were very responsive and they seemed honest. I would hire them again.
Description of Work: They installed a new hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew S.
10/2019
5.0
plumbing
  + -1 more
Everything went great. In attempting to replace the hoses connecting my washing machine I discovered that my shutoff valves did not completely shut the water off. I was able to get a plumber out first thing the next day. He showed up on time and quickly fixed my problem. Great service.
Description of Work: Replaced shutoff valves to a washing machine and connected washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Chad C.
09/2019
5.0
plumbing
  + -1 more
The Norblom team is awesome--Very respectful, great communication, clean, accurate, and fast. I would absolutely hire them again the future!
Description of Work: Cap gas line and replace leaking water spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN G.
06/2019
5.0
plumbing
  + -1 more
Excellent. Jake tackled each job quickly and efficiently. I have used Norblom for all of my plumbing needs at my 1911 Minneapolis duplex. They are always professional, arrive on-time, priced fairly, and work diligently to fix all my old-house repairs.
Description of Work: Replace a faucet, repair a broken toilet handle, replace an outdoor spigot, water pipe and replace a 1/4 turn valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

John B.
06/2019
5.0
plumbing
  + -1 more
Good. Since the faucet would not leak while Kurt was here, he advised us to replace it at some future point if the leak re-emerged, rather than do any further diagnosis during this trip. He determined the slow sink drainage to be gunk buildup and showed me how to remove the stopper and adjust settings. Toilet works again after malfunctioning parts were replaced.
Description of Work: Has an intermittent leak in my kitchen faucet (which of course refused to leak while Kurt was here); also had a toilet that was not working correctly and two bathroom sinks that were slow draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176.75

Jason H.
06/2019
5.0
plumbing
  + -1 more
Polite plumber investigated the problems we were having and recommended a much less expensive and more sensible alternative to the work I asked them to do.
Description of Work: Replace floor drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy L.
06/2019
5.0
plumbing
  + -1 more
Efficiently/speedily. Kurt, the plumber was pleasant and answered all questions.
Description of Work: Replace frost-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Alex P.
05/2019
5.0
plumbing
  + -1 more
Promptly arrived, got to work immediately, efficiently did the install and added some replacement pipe that needed to be replaced. They did a great job, would use them again... They even suggested I get the disposal as I would save money over them providing it, so I got a 3/4 motor for 119 instead of a 160 dollar 1/2 motor that they would have supplied. They did tell me they would not take my old one away, which was fine with me, but the plumber did end up taking it with him. I could have marked the price a B, but let's face it, these guys all cost a lot of dough to come out and work at your house on a call, no one is cheap anymore. This is something I could have done myself, but at 65 I really hate being under a sink, so money well spent...
Description of Work: Garbage Disposal Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

RICHARD S.
04/2019
5.0
plumbing
  + -1 more
Phone receptionist was friendly and efficient and able to schedule call for next day. She clarified pricing schedule, so that I knew about what to expect, depending on what was found. We had a couple of problems re leaking and poor hot water pressure. Plumber Kris did an excellent job in terms of diagnosing the problems, which were worse than I suspected, and fixing them. He conferred with me on each step re options/choices. Price was about what I anticipated.
Description of Work: bathroom pipe and faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Norblom Plumbing
Thank You [Member Name Removed]! We appreciate your comments & review. We will pass on your thoughts to Amy & Kris Thanks so much for choosing Norblom Plumbing.

Diane D.
02/2019
5.0
plumbing, water heater repair
  + 0 more
Norblom Plumbing is by far one of the best contractors I've ever hired! They were extremely helpful providing information on various purchase options and then fit me into their schedule for the next day. The plumber was professional, quick, and careful. Price was very competitive. I will only use Norblom in the future! NOTE: I've had consistently bad luck hiring competent plumbers (and I always use Angie's List companies rated A). I found Home Depot and Lowes subcontractors send unlicensed, unsupervised guys - even though their website guarantees only licensed plumbers are used. ALWAYS VERIFY THEIR LICENSE on Minnesota Dept. of Labor and Industry "License Lookup" web site and report them to the State if they scam you.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Norblom Plumbing
Thank you for the review and such kind words. Thank you for choosing Norblom Plumbing!

Leah S.
01/2019
5.0
plumbing
  + -1 more
The work was completed faster than estimated which then resulted in a lower cost. Did not try pressuring me into anything not needed. Professional, quick, clean.
Description of Work: Replace old water valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Nathan T.
11/2018
5.0
plumbing
  + -1 more
I had Norblom out to my home to deal with a somewhat complex issue in my basement. I was very happy with the work done; however, there was a billing mix up in the amount of about $600. Once I contacted the office to follow up they were very helpful and were able to refund the overage in about a week. This is the second time I've used the company, their plumbers have done a good job both times and I was very happy with the service I received from the office, especially considering they were sending several hundred dollars back to me.
Description of Work: Replace main waste pipe from stack to basement wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Contact information

1465 Selby Ave, St. Paul, MN 55104

http://www.norblomplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
PM061521
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling

FAQ

Norblom Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 3:00 PM

Saturday: Closed

Norblom Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Norblom Plumbing does not offer free project estimates.
Yes, Norblom Plumbing offers eco-friendly accreditations.
Yes, Norblom Plumbing offers a 10% senior discount.
No, Norblom Plumbing does not offer emergency services.
No, Norblom Plumbing does not offer warranties.
Norblom Plumbing offers the following services: Full service repairs/installation of sinks, faucets, toilets, disposers, tubs, showers, water leaks & drips, drain, waste & vent repairs, drain cleaning, and REMODELING.
Forced Air & Radiant Heating Service, Pool Service, Irrigation, Drain Tile.

Contact information

1465 Selby Ave, St. Paul, MN 55104

http://www.norblomplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed