Norblom Plumbing

He did all the work and I'm glad he did. Now the faucets work better than the original. Smooth operation and less water pressure. Yay! Toilet does not drip, drip, drip. What a blessing! Question: Do you know of a great toilet cleaner?

One-third of accrued time involved talking about fixing the problem rather than fixing problem. He was asked to replace washers but insisted it wouldn't work. If solution involves going to get a part you pay for the time spent to get that part. (which the closest place was 1/2 hour away) Once he talked to my husband he did the job he was asked to do rather than trying to upsale the solution. 4 fixed washers later = $300

From the call through the service, great experience. Though I didn’t really think I wanted a new pipe for Christmas it proved a perfect gift thanks to all the Mikes who helped from Norblom Plumbing.

They were very responsive and professional. The manager Mike is a very good communicator, and the installer Mike did a nice job too. They corrected an oversight with pulling the permit as soon as I inquired about it.

Better than we could have hoped. On very short notice they were on site and had a new water heater installed in a matter of a few hours!

Called in to schedule service. Guy on the phone talked me through some basic steps and cleared up and reset the disposal. Now it's running perfectly and no need for a service call. He walked me through step by step. I have zero mechanical skill whatsoever. Saved me over $100. I will use these guys for my next actual need based on this service and caring alone!

An overall great experience- from the initial phone call with Jim to the day the work was completed by Chris. Jim answered every question and educated me in the process. He made me feel confident that they would handle this job competently. When Chris arrived the day of the job, it was obvious that he is experienced working on older MPLS homes. He was polite and respectful. He explained everything he was going to do and answered all my questions. I plan to call Norblom again for any plumbing and gas line work I have during my kitchen remodel.

It went very well. showed up on-time. Very courteous. Professional.

The drain hadn't been cleaned in many years, was clogged with years of grease. Zack arrived on time and got the job done. Very professional. Made sure everything was draining properly. Cleaned up and didn't leave a mess.

great can't say enough about their work

Very easy to work with. Responded quickly to emails/calls. Showed up promptly. Did work quickly and expertly. Estimated work between 1 and 1.5 hours; actual work performed in 50 minutes.

great - he came in saw the issue and fixed it quickly.

Arrived within 45 minutes of the phone call, finished in 1.5 hours, including complete cleanup. Reminded us to run the clothes washer through a cycle before actually washing anything, which I likely wouldn't have thought of. Very pleased all round.

They didn't fix the problem, broke the existing lead pipe at the floor, denied that they broke it, claimed that the plumbing couldn't be reinstalled so that the drain could be snaked as originally requested, then came over to my house, argued with me and acted like it was my fault that the job was botched. Only reluctantly did they finally give me a refund, but they wouldn't acknowledge or repair the lead pipe that they broke. I invited another plumbing contractor who came in, performed the work that I had requested in less time and less cost. In 39 years of home ownership, this is the worst experience I have ever had with an outside contractor.

The replacement part went very well! No more worries about slow or clogged bathtub drain with regard to the parts that are located behind a wall. However i was not consulted as to what type of tub drain (there are 5 distinct types) In the actual tub itself that I would prefer.. I had recently purchased some parts that I wanted to use that were present in the bathroom but I had not pointed them out to the worker. I was working in the kitchen at the time and checked in with him from time to time. He installed what he assumed I would like. I'm not happy with the actual tub drain itself as it requires that I take a screw driver from time to time to unclog the drain if I can easily find the tiny screw that I must find in order to accomplish that task. My preference would have been for an ordinary drain and a rubber stopper. Easier for me.

Great! If we had needed to put in a new shower control, it would have meant cutting into the wall behind the shower to get to the pipes in order to cut out the old pipe and solder in the new. The plumber worked very hard to fix the old one so that we could avoid that more expensive route. I really appreciated his efforts, especially since it would have meant a bigger job (and bill) to do it the other way. I will definitely call Norblom with all my future plumbing needs!

Excellent. They are responsive, figure out solutions to the problems, and finish the work they start. We are satisfied.

Up front pricing, no service call fees. Staff was clear on the work that they needed to do and did it as efficiently as possible.

Great response and easy to schedule. Fair $

Jake came out and quickly diagnosed the problem. He gave me detailed information on what part I'd need to find if I wanted to purchase it myself (I did). Once I had the part, he returned and installed it. This didn't take long, and he also installed a new shower head for us that needed an extra part. He also caulked a gap between the floor and pipe for us, really well, too! He did a great job.

The workers started emptying the water in the old heater down the drain, and it came up in a laundry room that was carpeted over the drain. The water ruined the rug in that room, and the workers did not mention this occurance while they were at our house. We discovered it after they left. We had just moved in the house a few weeks before the incident, and were not aware that there was another floor drain under the carpet in the laundry room. The incident was not resolved by the supervisor, who was contacted by phone. He just suggested that we could have a discount on future services to unclog the other drain. We had a problem how the whole job was handled, although the flooding was not their fault, they could have alerted us to the flooding us before they left our home. We thought their behavior was very unprofessional.

Came out, changed pipes to pvc, told us leak was due to back pressure caused by likely blockage in drum trap (our house was built in 1924). He showed me the drum trap, but wasn’t able to touch it himself. Later, I cleaned it out and still newly installed pipes still leaking. Then, had a great company come out and see if any of other pipes were blocked. They were clear. New pipes continued to leak. Called to see if norblum could come out and see if they could check their work. They refused to come out without charging me. Stated that because it wasn’t vented correctly, would not come out. We have lived in this house 10 years and venting or not, did not have a leak under sink. Never again.

Plumber was a professional and he was clean. Installation went with no problems. I highly recommend Norblom.

Great! He checked the whole system to make sure everything was clear before he left.

The plumber who fixed my toilet was fast, efficient, and professional. I would recommend this company to anyone!