17 employees. No subcontractors! For service or repairs, our rates are determined by time & material (how long the truck is onsite - NO TRIP FEES). For water heaters, we charge by the job and we can give fairly accurate quotes over the phone with some information/pictures from you. REMODELING: We offer FREE quotes fr Angie's List customers. We do charge extra for after hours service. Emergency services is only offered on warranty work. You can contact through email. Award winning. Family owned. Norblom Plumbing is licensed to work anywhere in the State of Minnesota. The main service area is the seven county metro area, outside the seven county area we apply travel fees. Additional contact names - Amy, Jim, or Mike.
Business highlights
101 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Full service repairs/installation of sinks, faucets, toilets, disposers, tubs, showers, water leaks & drips, drain, waste & vent repairs, drain cleaning, and REMODELING.
Services we don't offer
Forced Air & Radiant Heating Service, Pool Service, Irrigation, Drain Tile.
Great. Kris did a great job and left the place spotless. Highly recommended.
Description of Work: Water Heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Andrew D.
10/2018
5.0
water heater repair
 + -1 more
Noticed a water leak Sunday evening and left a message with Norblom Plumbing. Got a call early the next morning was told they had a cancellation. Were able to fit me in and was able to get new hot water heater by Monday AM. Less than 24 hours of having the problem! The price they provided was fair, and cheaper than other plumbers. Provided explanation of types and brands of water heaters I could choose. And walked me through the whole process over the phone. Then, called when the plumber was on the way. And the plumber was AMAZING and switching out my hot water heater. Made it look quick and easy! An A+ experience overall. Will definitely hire again for any future plumbing needs.
Description of Work: Replaced a Hot Water Heater - 40 gal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,258.49
LESLIE M.
09/2018
5.0
plumbing
 + -1 more
Accurate estimate provided in advance, detailed description of the work to be done and why, timely repair, tidy cleanup, professional throughout the process. Kris answered all my questions. Replacements were done over 2 visits, as additional work was identified during the first visit.
Description of Work: Clog removal, then pipes replaced in kitchen and bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,223
Ahmed A.
09/2018
5.0
plumbing
 + -1 more
Went extremely well from the moment I called in. I made the call on Monday 9/17/18 and asked if they would come to my house on Thursday or Friday. I was scheduled for Thursday 8 AM (very nice to accommodate me with a short notice). I got a rough estimate over the phone based on what I described as work needed. I also received a confirmation text right after the call. Another reminder text was sent a day before the actual date. Mike arrived at 8:03. He is very knowledgeable, experienced and friendly. He took his time to take care of the work needed. We are very satisfied and would definitely hire again.
Description of Work: Frig waterline was connected from the basement. Kitchen faucet and garbage disposal were installed. A new dishwasher was connected. A gas range was also connected.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$758.49
ROBERT S.
09/2018
5.0
plumbing
 + -1 more
They were able to arrive earlier than scheduled, performed the work in less time than anticipated, and the cost was less than their original bid.
Description of Work: Install plumbing fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kara C.
08/2018
5.0
plumbing
 + -1 more
He was efficient, fast, and answered all our questions. Worked with us to fit this into our tiny kitchen and grand plans!
Description of Work: We needed a short gas line run for a hook-up for a future cooktop (kitchen remodel).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Sonia L.
08/2018
5.0
plumbing
 + -1 more
The scheduler was wonderful and put me on a cancellation list, and they were able to fit me in the same day that I called. The work was done quickly and professionally. I have always gotten great results from Norblom!
Description of Work: Toilet fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mae B. H.
08/2018
5.0
plumbing, drain cleaning
 + 0 more
Zach, is a veteran drain cleaner. He knows his business, goes about it professionally, and actually made it looked easy (which I KNOW it is NOT). He could not have been nicer, more personable or kinder. . I personally liked him very much, found him very understanding and sympathetic to my situation. I would never use anyone else for drain problems. His work is exemplary. Thank you, Zach!!
Description of Work: drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mary Lou B.
07/2018
5.0
plumbing
 + -1 more
Everything that needed to be done was completed to my satisfaction. I was provided with excellent information and description of what was needed to bring my gas line up to city code. Installer Mike was great!
Description of Work: Disconnect of old stove, install of new gas line for new stov
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Erin H.
07/2018
5.0
plumbing
 + -1 more
Not an easy fix due to pipe location. Job was completed faster than I thought it would be done.
Description of Work: Leaking pipe
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kathleen P.
07/2018
5.0
plumbing
 + -1 more
Norblom Plumbing was an outstanding company to work with. They were able to schedule a visit within 1 or 2 days. My husband talked with the plumber so I'm afraid I don't know what his name was. But he arrived on time, he listened to what was needed, tightened the front faucet which didn't need replacing after all, and replaced the back faucet. He was efficient and everything has been working perfectly since he was here! I also thought the price charged was very fair.
Description of Work: Outside faucets replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joan B.
07/2018
2.0
plumbing
 + -1 more
I called last Thursday and asked if they could send a plumber to my home on Friday or Monday. The woman that answered the phone said yes that they could. She asked what the problem was and I said that our bathroom sink was draining very slowly. I told her that my husband was able to get one end of the trap off but not the other end. I told her my husband said that the other end would probably need to be cut off to repair it so I was calling to see if a plumber to come out either Friday or Monday. She said that they could be to my home at 2:45pm on Friday. Norblom Plumbing sent a very nice man that wasn't a plumber to my home. He could strictly clean drains. He tried to remove the end of the pipe and the pipe broke. I was told that he didn't carry any parts on his truck and that I would need to schedule an appt, with a plumber. They gave my a 10 percent discount for making two appts. I was very disappointed that they didn't send out a plumber on the first trip. When I hung up the phone after I called I understood that they were sending a plumber. I wouldn't have scheduled the appointment if I had known that they weren't sending a plumber. I was very disappointed that I had to pay for two service calls because they didn't send a plumber that I requested.
Description of Work: The trap on our bathroom sink needed to be removed and replaced.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$267.37
Response from Norblom Plumbing
Hi [Member Name Removed]! Thanks for the review. From the Norblom Plumbing perspective: The woman that answered the phone (Amy) informed you, as we do with all of our customers, that our (former) Drain Cleaner is not a licensed Plumber. He is only a Drain Cleaner. She also informed you that our Plumber'[Member Information Removed] do not do any drain cleaning. Thus, this service required two trips by two different service techs. The first step would be to clear the drain. The Drain Cleaner found this: Lav sink: Ran auger to mainline twice 15ft. Heavy sludge and hair in line. Ran lots of water. Clean and clear. Will need plumber to replace trap and waste arm into wall. Will need to open tile on wall to complete. The Plumber came and found this: In master bathroom, we replaced the P-trap and waste arm into wall. The total invoice for BOTH serrvices was $247.88. You listed $268 & actual was $247.88. Close, but untrue. You got to have a drain that was badly clogged, cleared and repair the drain for that price. This is what your description descibes above in your review. At Norblom Plumbing, we do our best to inform our customers, we try to keep our pricing as low as possible but still earn enough to make a living. The above service was not worthy of an overall "D" rating. You did rate price as a F, quality and responsiveness both as B, punctuality as A, & professionalism a D (not sure why professionalism warranted a D but we will move on) If you were to average all your ratings, that would average out to a 2.8 or B+ rating. D is a far cry from B. This is the story from the Norblom Plumbing perspective. You had been a longtime customer of ours and we hate to see you leave us. We understand. It was unfortunate we were not able to meet your needs. Good luck.
Betty S.
06/2018
5.0
plumbing
 + -1 more
It went extremely well. On the first visit, Kris diagnosed that the galvanized nipples were all corroded and could barely get through. He replaced all the nipples (and saved a giant mishap of water spewing out because one of the nipples broke in his hand as he removed it. It could have been very expensive in damages. Kris did a quick job at diagnosing the problem and made a recommendation to purchase new faucet and toilet for other problems he identified.. Equipment was purchased and he came back and installed toilet and faucet today with little effort and also cleaned the hot water heater.. He was a real pleasure to work with and will definitely call him again when I need plumbing work done.
Description of Work: Kris from Norblom Plumbing made several trips - first was to diagnose slow running water in bathroom sink as well as water running in toilet at times (when not being flushed). He recommended a new toilet and faucet so today came and installed both. Kris was professional, personable, and did an excellent job at diagnosing the situation and installing the new toilet and faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Cheryl P.
06/2018
5.0
plumbing
 + -1 more
Great. I was very happy with everything.
Description of Work: bathroom sink repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie M.
06/2018
5.0
plumbing
 + -1 more
Not pleased with the news the. Plumber delivered but service was great
Description of Work: Toilet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce C.
05/2018
5.0
ceramic tile, drywall, electrician, plumbing, replacement windows, home remodeling
 + 4 more
It went really well. Norblom acted as the contractor and kept the project moving along. It took just over 6 weeks. Because this was the only bathroom, and there would not be any functioning toilet during remodel, I had to move out of my home during the process. But It was worth it. The result was prefect. I love this bathroom. I think it is stunning! Norblom has an exceptional team of craftsmen. The tear-down, the carpentry, the wall and floor tile work, and of course, the plumbing - all first rate. They were creative about how to vent the kitchen sink. There was a minor issue with the bottom sash of the new double hung window, (not Norblom fault) but it is being remedied.
Description of Work: The only bathroom in the house was totally remodeled, including a tear down to the studs and moving all the plumbing and fixtures to creat a better layout and use of space. Install all new plumbing, including a waste stack and vent ALL sinks in house, new window, all new fixtures, new floor and subfloor. Basically, they built a new bathroom from scratch, and put in all new, up to code plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29,000
Laura V.
05/2018
5.0
drain cleaning
 + -1 more
The rep showed up on time, talked me through what he was going to do, then did it. Also walked through ways to prevent it from happening again.
Description of Work: Cleaned out a blocked sump pump exhaust line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey S.
05/2018
5.0
plumbing, drain cleaning
 + 0 more
Good job. Best plumbing company we have found.
Description of Work: (1) Replace leaking pipe segment under ceiling in basement (2) Replace faucet in kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark S.
05/2018
5.0
plumbing
 + -1 more
It might be a bit high, but you get what you pay for. New heater installed inside of a few hours, extremely prompt service. Had them misquote me for a 5" fresh air duct, but they honored it like you would expect from a reputable business.
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Brian W.
04/2018
4.0
plumbing
 + -1 more
My insurance company recommended Norblum and I looked them up on Angie's List beforehand, so I felt comfortable with choice. They were able to squeeze me in under a short timeframe but the gentleman who came didn't give me much information on the problem. In fact, he recommended I replace the unit, though weeks later, while my floor was being replaced due to this leak, another source confirmed the problem and fixed it with a minimally priced item. He did change-out the copper line with flexible hose; that was great. I also had him replace my kitchen sink (which I bought myself)...he took his time with that portion of the work. What should have taken an hour, took him twice that and I paid dearly. Not that the work was bad; it wasn't, and I felt good about their reputation. Just felt it took longer than it really should have, and I would have appreciated him elaborating a bit more on what the cause of the leak really was.
Description of Work: Dishwasher was leaking
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$650
JUDITH & Bob S.
04/2018
5.0
plumbing, drain cleaning
 + 0 more
Great, we have had Norblom out several times for different things. They are responsive, punctual and always do a great job. I would not hesitate to call them again or to recommend them.
Description of Work: Needed basement shower and toilet lines cleared.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BRENNA B.
04/2018
5.0
plumbing, drain cleaning
 + 0 more
They were able to make an appointment right away. Zack was able to see the problem and solve it in minutes.
Description of Work: drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Rhiannon J.
03/2018
5.0
plumbing
 + -1 more
Great! Very great experience and fair pricing. Would use again.
Description of Work: replaced leaking pipe and shut off valves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WENDY L.
03/2018
5.0
plumbing
 + -1 more
Perfect! in and out w/in 1/2 hour. Customer supplied all parts.
Description of Work: New toilet guts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
John M.
02/2018
5.0
plumbing
 + -1 more
Kurt was exactly on time, worked quickly, and altogether it was a very positive experience. The line is now terminated as per code and the old valve which itself was a risk has been eliminated.
Description of Work: An old gas line was terminated illegally with only a valve.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling
FAQ
Norblom Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 3:00 PM
Saturday: Closed
Norblom Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Norblom Plumbing does not offer free project estimates.
Yes, Norblom Plumbing offers a 10% senior discount.
No, Norblom Plumbing does not offer emergency services.
No, Norblom Plumbing does not offer warranties.
Norblom Plumbing offers the following services: Full service repairs/installation of sinks, faucets, toilets, disposers, tubs, showers, water leaks & drips, drain, waste & vent repairs, drain cleaning, and REMODELING.
Forced Air & Radiant Heating Service, Pool Service, Irrigation, Drain Tile.