Norblom Plumbing

The plumber noticed the problem was in the pipe and not the disposal itself. So no need to replace the disposal. Saved me the cost in the disposal and labor. After unclogging the pipe and replacing it ... all is well.

The original request was to fix the gas supply line to install a new range. Plumber determined that gas supply pipe needed to be shorter and the valve needed to be added on the same floor of house as the range. The dishwasher needed the water supply shortened to fit under new dishwasher. The plumber completed the piping change including the addition of a new valve. He then completed the installation of the dishwasher including leveling and attaching to cabinets.

1st time I've used them and couldn't be more pleased with the service and price. I was able to email Mike pictures of the old unit so he could see what he was dealing with. A different Mike did the install, and I think it took him a little under 2 hours, which is pretty good considering I had him do some additional piping repair. Mike arrived on time and was busy working the whole time. He also identified an existing exhaust pipe that was never sealed, which is something I really appreciate. Piping and Water Heater look good. The new Water Heater just passed my cities local inspection with no problems. FYI, prior to having Norblom due the work, I made the mistake of having Bonfe's come out, and paid the $89 service fee just to have them tell me what I already knew. Bonfe's wanted to charge me two half times as much for the new water heater, and said I needed an additional vent, which turned out to not be needed. It was tough to let the $89 go but I'm glad I went with Norblom.

I called Norblum based on great reviews I'd read--I had my fingers crossed they'd have someone available right away and thankfully they did. I asked for a rough estimate over the phone and the very nice woman I spoke to said that they charge by the time spent, rather than the job--plumbing ain't cheap, but I appreciate having an idea of what you're going to pay before the plumber even sets foot in the door. She was able to send Jim out the following day--I was given a two hour window of time (9-11) that he'd arrive. Jim called around 9:50 and said he was just finishing up a job in Burnsville and that GPS said about 25 mins away. He showed up about 20 minutes later and got right to work. Super nice guy and very professional--gave me good advice about what kind of garbage disposal to look for in the future when it comes time to replace it. He was done in about an hour and a half. He also loved my dog (who also loved him!) and we chatted about dogs for a couple minutes after he was done and I had paid. We are brand new homeowners so have never had to call a plumber for anything before--Norblum is our new go to!

I bought the new toilet deal for $350 -- included installation and hauling away old toilet. I upgraded to comfort height toilet and there was one part (toilet supply line) that had to be replaced beyond the deal. Altogether it was an extra $92.50. Still a great deal. JW was very professional and very helpful.

I called Norblom Plumbing due to some mold having appeared on my downstairs bathroom ceiling. Directly above the apparrant leak was my upstairs bathroom and toilet. Before Norblom arrived I purchased a new toilet at the local Home Depot (an American Standard rated highly by Consumer Reports). The new toilet had the comfort level seat. Paul arrived, took a look at the downstairs leak and proceeded to remove the upstairs toilet. The toilet had been loose. Paul inspected the area and felt that the leak was small and had probably come from the loose connection. Paul tightened the flange, put down a new wax ring and installed the new toilet. He proceeded to recommend replacing the downstairs ceiling, both to get a better look at the area of the leak, insuring that it was fixed and to remove the mold. Paul was very professional and did a great job.

They found time for me in their busy schedule because they knew I had a rental inspection deadline coming up. I chose Norblom because their project inspector, Steve Morse, came out promptly after I called the company and was very helpful in explaining what might need to be done. I had several contacts with him while the project was going on and he always got back to me promptly and ways friendly, patient and always helpful. I really felt supported. Darrin, the main plumber who did the work obviously took pleasure in doing an excellent job. He was always prompt and if needing to be a bit late, he would always contact me. He was friendly and always willing to answer my questions. This job turned out to be more complex then we all originally thought, but the bath and utility sink are now up to code and in the process a cracked pipe was discovered which is now fixed. Had to have another plumber come out today to bring the water heaters up to code. Andrew was friendly, efficient and in and out in about an hour. I appreciate that the company bills in 15 min increments and no travel time. It is still a costly process, but more economical if only partial hours are needed. I highly recommend Norblom and would call them again if in need of plumbing services.

Paul seemed very impatient and rough and made myself and husband worried he stated we should have kept instructions and said we would need to go through wall and then cut it off I then asked for a quote on fixing outdoor faucet and putting in shut off valve which was also scheduled for quote when I called. Again he was very impatient about this and we said to forget it and just asked how much to install new outdoor faucet in a different place and he was finally pleasant about this. I had tried finding a video to help with our type of faucett but did not find one while he was there. I tried getting faucet off after he left and I got it in about five minutes Dont know if I want to use them to fix problem as it is not just a valve I went through them because of positive evals but don't know how we got such a bad result from them

Jim did great work, was easy to talk to, and exceeded our expectations on the shower head/valve install.

Wow!!! So impressed! Jim arrived promptly, worked quickly to fix the problem. The best part Jim was friendly and helpful. The cost was also very reasonable. Norblom has my future business!!

Very pleased with the service from Norblom Plumbing. Second time I've used them and I'll definitely use them again. They arrived on time, completed the work quickly and it was installed as expected. Everything works great and we have hot showers again. We discussed pricing over the phone when I scheduled the appointment and there were no surprises when it came time to pay.

Called on Monday and they scheduled for the same morning. Zach came out and did a through and great job. Cleared the line and gave us tips so it wouldn't happen again. He also went through the house to make sure that clearing that line didn't cause a problem elsewhere in the house. The process could not have gone any smoother or better. We are completely satisfied. Thank you.

All three items were things that had needed attention for a long time and I finally got around to calling for the work to be done. I have had a number of jobs done by Norblom and the work has all been done by Jim, who always does an excellent job. He arrived promptly and got to work right away. He put down a tarp in the bathroom to keep things clean and carefully wrapped the old toilet to take out to his truck. He also took out the boxes from the new toilet. He is always very professional, but at the same time is very personable. He patiently listens to my questions and answers them in a way that I can understand. It was an expensive morning, but I was prepared for that and I know I received quality work and quality products. I found Norblom on Angie's List a number of years ago and it is so comforting knowing I have a plumber I can count on.

Best. Plumber. Ever. Was punctual, professional and got the job done for 1/4 what I was expecting to pay.

He does really well. Jim is a terrific plumber from Norblom. They were terrific.

It was not completed because the provided didn’t have a part. For not completing the job, were still charged $186 and I was told that it would cost another $500 - $1000 to replace the part in the shower and we bought the part ourselves from Home Depot. Another plumber came out and charged us $125 and it was fixed. Norblom was not even able to diagnose the problem, what was wrong with the shower.

I don't have an issue with Curt, the plumber who came out to the house -- he was on time and courteous, and quickly diagnosed the problem with my toilet. I had just replaced a broken flush lever on the toilet, and for some reason the tank stopped filling with water. I recently sold the house and wanted to deal with this quickly, so I called Norblom based on the glowing reviews it got here (after Mpls-St Paul Heating and Plumbing never got back to me -- they lost my phone number or something). Curt arrived and within 10 minutes he had fixed things by bending the interior arm of the flush lever, the thing that trips the flushing mechanism. That's all that was needed. I was fully aware that a house visit cost $100, which would be reduced with the 5% coupon. But I really thought that perhaps this kind of fix -- so incredibly simple and quick -- warranted some break in the cost. I didn't argue with him -- he was in the right, and I paid up. But a business providing truly outstanding customer service, I think, would have voluntarily and cheerfully taken less money. If they had, they certainly would have a better chance of getting my business next time.

The service was prompt and thorough. The dryer is working great. We were unhappy with one result of what the workman did, and the company went above and beyond to make it right with us. We were very pleased with the service overall and recommend them.

They were running early, so he called to see if he could move the appointment up, which was perfect. He checked out our gas appliances before he turned the gas off to note which pilot lights to relight when he was finished. Made quick work for it, was professional and friendly. Re-light the pilot light on our water heater (which previous plumbers have not done), and put everything back exactly how it was when he was done. Couldn't be happier! Will definitely call them again.

This was unbelievable. The plumber was extremely nice and helpful. First, he really listened to my plumbing dilemma. Then, he fixed my water pressure in my sink and in my upstairs bathroom. He was quick. AND he saved me major money by telling me the faucet was still under warranty and could be easily fixed by calling Grohe directly and asking for the parts. (I thought I needed a whole new faucet, but I just called Grohe and they are sending the parts. FREE! Just as he said.) As background, a few years ago I had someone come out to fix the same water pressure issue and was told it was not fixable. Ha! The Norblom guy was very so kind, was not annoyed by all my questions, and fixed my problem. What more can you ask for? I would recommend them in a heartbeat.

The woman who took my phone call was very friendly and helpful. The plumber actually showed up a day early due to a mix-up on the scheduling. It was not a convenient time, but he was willing and available to come the next day (the originally scheduled time) and was very prompt. He got right to work and put in the new toilet that he had brought with him. He did a great job of cleaning up.

From Steve, who coordinated everything, to all of the professionals providing service, our work was well done, all around. They arrived when stated and did excellent work.

He showed up on time. He diagnosed the problem. He solved the problem. He left. He was nice while here and explained everything. The experience could not be improved upon. Not much else could be said.

The online scheduling process via Angie's List was quick and efficient. Andrew arrived promptly on his appointment day, inspected several potential copper joint issues and replaced a leaking joint. Very quick and efficient service.

Overall a good experience. I own a duplex that needed new hot water heaters on both sides which Norblom quoted for the best price and were the most friendly. I needed to install a new water softener as well, however the options they had were too expensive and too high quality for what I needed. They said they could install a softener from a big box store for the cost of labor and parts, so I bought one at Lowes. They were able to come out to complete the work within couple days. The technician was prompt, very friendly, and knowledgeable. The work on the water heaters went quickly and they were up and running in no time. I did have some trouble with the water softener from Lowes. During installation, a plastic fitting on the softener developed a crack that required the technician to drive to Lowes and get a replacement (all while on the clock). Lowes provided a replacement part quickly and the technician was back to work. That evening we checked on the softener and noticed the same (new) part was leaking slightly. It was at a point were the plastic part was connecting to the copper fitting. I called Norblom the next day and they came right out to fix it. Everything has been working well since.