Norblom Plumbing

I believe the plumber's name was Paul; I'm not certain. He did a wonderful job - and in the rain, no less! He repacked the back spigot to stop it from leaking. And he replaced the front water spigot - the threads were previously injured (so whenever we screwed in a hose, we got wet). Replacing the spigot, he gave us a choice - a simple one, to which we could add our already-owned vacuum breaker or a frost-free one, with a built-in breaker. I opted for the frost-free model. He commented that the prices of them were about the same but he'd have to sweat the pipe inside the basement rafters - it's was about a foot long. But that was fine with me. He brought his own step ladder - ours was too short for the job. He placed a cloth under the pipe to catch any drips - he left the area clean and dry. In short, he did a great job, was very pleasant to have in the house, cleaned up after himself. I'll definitely hire Norblom again. We hired them this time because we had previously hired them to replace our water heater.

It turned out that the old unit was improperly vented, feeding into the space between the chimney wall and the metal liner. That added a bit to the installation time and cost, above the $999 paid for through my coupon purchase. We also had him put in a catch tray in case the new heater ever leaks. The plumber was quick, professional, and apparently competent (it's hardly my field of expertise, but everything he said and did made sense to me). He explained everything well and seemed genuinely relieved that our intake ventilation was up to code, saving us a costly procedure. The heater works great, with no problems.

I called Norblom right after buying the Angie's List Deal, and as I was talking my request popped up on their screen, so they probably would have gotten to me quickly. I explained to the manager that I had backup from floor drains when using washing machine. He sent his "drain guy" Zach out. I got lucky and he was free and arrived at my house in 30 min or so. He worked for just under an hour with his big drain cleaning machine, hauling out root bits, and getting a taproot. He could tell by the sound of the water running that it was clear. I ran the washing machine, and no further problems. Awesome!

Prompt and polite. Job was done quickly. Very friendly!

After getting a few quotes from other plumbers around town, I decided to go with the Angie's List deal of a new hot water install by Norblom for $999. I saw that Norblom had excellent reviews in the past, so I was confident in my decision to use them. I'm glad I did. Scheduling was smooth and I got a date that was convenient for my work schedule, about three days out from my call. Mike arrived promptly at the given time window and got to work. Literally, in under two hours he had the new one installed and the old one off the property. Mike was friendly and professional, and I'm really happy with the work. I would recommend the folks at Norblom to anyone looking for plumbing work. In fact, I just called them again to schedule their drain cleaner to come out and look at my floor drain (when Mike did the water heater installed we discovered the floor drain had some issues). Thanks, Norblom!

This went amazing! They were able to get everything run exactly like I wanted. They were quick, professional, courteous, engaging and the price was right. The tangled web of old plumbing was cleaned up nicely. All of the outside hose faucets run hard water as does the kitchen and the refrigerator water. Perfect. Soft water flows to everywhere else. I no longer have leaky water by my water heater, and the gas line is waiting for our new gas stove. These guys are my plumbers now. I almost don't want to leave them a good review because I want to keep them to myself. Seriously, I recommend them!

Great work. Great people. Darrin helped solve some issues we hadn't anticipated and was very professional and pleasant. We had to move some stuff because of an issue created by our architect and he just jumped in and took care of it. He also came up with good ideas on changing things to create more headroom in the basement and less soffits that needed to be built. We also had Kris come out to investigate a leak with our upstairs bath (which they DIDN'T plumb) and he diagnose the problem quickly and even provided a temporary fix until we could get new fixtures. Steve has always been responsive and helpful getting people scheduled and problems solved. Like these people a lot.

After he examined and fixed the problem, he sat down and provided a detailed explanation of emerging issues to be prepared for and answered my questions about a couple other plumbing areas in the house. This was the most thorough plumbing review I have ever experienced. He was professional and knowledgeable. I took his card and a magnet so that we can easily contact him in the future. He is now part of my 'house team'.

Had my 15+ year old water heater replaced today by Norblom Plumbing. When I called earlier in the week with questions about the run needed for a powered damper (my previous heater had a very shallow angle), Mike had me take pictures, fully assessed my needs and set up an appt to get the water heater replaced just 3 days later. The installer arrived today - 40 mins early (but he called first and asked permission to come early) - and he had scheduled help to have him remove my old water heater and bring the new one in to the basement. They laid down painters cloth to protect my carpeted stairs and completed the job in just over an hour. My wife and I were shown how this unit works - it's damper is powered compared to my previous unit -- and all works great. The team fully cleaned up the work area and filled out my Xcel Energy rebate form for me to send in for a $150 rebate (done!). Overall - very happy with the service, speed, friendliness. Would call them again without reservation.

Andrew was right on time and did a great job replacing the wax ring underneath the toilet. He also replaced the water supply line. I had a new flapper on hand and he replaced it for me. He an excellent job caulking around the bottom of the toilet. And he cleaned up everything very well. He is very personable and did an excellent job.

Couldn't have gone better. Paul was extremely courteous, professional, quick, and thorough. He was done in about 20 minutes. And the price, which was freely and accurately communicated prior to their ever coming out, was very reasonable. I couldn't have asked for better. It's such a relief to have a dependable, honest, and responsive plumber to call, and they will definitely be our go-to plumber from here on out. This might sound like it's written by a friend or relative. I'm neither. I selected them from Angie's List. I'm so thrilled because I've used numerous plumbers over the years, and this is the first one in a long time that offered superior service in every way (Dean's was another, but that was when it was just Dean's. Now they are way too expensive.)

He was fast and thorough and taught me a few tings as he did the work.

Paul did a great job. He worked efficiently to correct 5 separate issues in 2 hours, much faster than expected. He explained my options clearly and gave useful advice. He left things nice and tidy everywhere he worked.

They did an excellent job. I ordered the parts and needed them installed and it was done the day after I called. He arrived when stated and called first. Gave excellent advice, I would definitely use them again. The new shower system works great!!

Great. Zach was on time, worked quickly and gave good advice. He said our 35 yr old toilet probably had calcium buildup in jets, so not enough water is getting into the bowl quick enough to flush properly.

Customer service prior to work was good. Amy is super responsive from the office. The plumber arrived on-time. Less than warm and cared less about customer service. The plumber put down tarps to protect carpet. He entered and exited through walk-out sliding door. He would leave the door, including screen door, wide open while he worked in mechanical room on water heaters. Unreal. It was 30 some degrees, and three squirrels were running around the yard. Really was disappointed that I had to go down and ask that he shut the door so it wasn't open to the outside while he worked. He said "ok." Not "I'm sorry" or anything like that. Really? You have to ask to shut the door? So the tarps were down to protect the carpet. Well, the mechanical room which I keep spotless is now covered in debris from his shoes and from the dolly used to transport the water heaters across the wet yard. That's mine to clean up. Ironically I had a tile contractor in working on bathroom tile regretting. They had the customer service instincts to vacuum up the bathroom when they were done. Not Norblom. Next, the plumber repaired the ice maker line. He used the same dirty, greasy hands to handle the fridge. The front and side panels are covered with hand prints. That's mine too for cleaning up. Lastly, time to pay.... The amount of the bill is completely fair. He comes into my home office and sets a metal clipboard on an expensive hardwood desktop and slides it to me. One small scratch. So.... technically the "work" performed is fine, but I will never use again when the plumber is not attuned at all to customer service. Frustrating. I will not use them again, nor recommend them

We called on the afternoon of March 2nd to ask about installing 2 toilets. We upgraded the basic toilet to taller ones. They said someone would be there the next morning at 8 am and would be done by 11 am. The plumber arrived about 7:55 am and complete the work by about 10:40! He left the place clean and did a very nice job. Would definitely use them again.

Curt was very professional. He had all his tools with him, didn't waste any time having to go back and forth to the truck. he was in and out in about 30 minutes. We thought it might take an hour or two. We will definitely call him for any future plumbing issues,

Paul was at my home promptly at 7:30 am, the promised time. He made quick work of fixing the leaky toilet. When it came to the garbage disposer, the one I purchased ended up being too big for the space. Rather than charge me an arm and a leg for installing it, he was honest and told me it would not be worth what I would pay to have him do it. To be honest, I cannot judge whether they were in the ballpark as far as pricing, as I have never used a plumber before. All I know is that they responded to my inquiry within minutes of posting it. I also messaged two others. One took over 24 hours to get back to me, and the other still has not gotten back to me. I chose Norblom because of their responsiveness. I will absolutely hire them again.

We discovered that our water heater was leaking on a Friday evening. The next morning we contacted Norblom Plumbing through Angie's List. Within 24 hours we had a response requesting some pictures of the existing model and information about making an appointment. Within minutes of sending them the pictures, I got a phone call from them calling to set us up with an appointment..a live response on a SUNDAY! They set us up with an 11am appointment for Monday and then called the next morning to confirm. All work was done per the agreement, and the old leaking heater was removed and properly disposed of. The service was awesome and unbelievably prompt!

We've had frequent sludge buildup/cleanup since kitchen remodeling several years ago. Turns out the drain pipes were hung too low relative to exit into the main pipe in the back wall. It took the first trip to assess the needs and a followup for the installation. Special strainer baskets avoided the costly need to open the back wall and lower the main pipe, so we appreciated Mike's creativity in avoiding a more expensive solution.

From start to finish, working with these guys went flawlessly. The main line valve developed a small leak that needed immediate attention and needed to be coordinated with the city to shut off the water. I called at 9am, they answered the phone, they had someone they could send out at 11am to meet the city crew, he showed up on time, replaced the valve in 30 minutes and we were back in business. The cost of the job was extremely fair. Would definitely recommend and will definitely use Norblom again.

Jim was very helpful with educating me about the available options. He performed the work promptly and did a great job. Any future plumbing needs I'm calling Norblom Plumbing,

I bought the service with an Angie's List coupon, but before I bought it I called Norbloms to ask about the specifics of thge toilet I'd be getting. At no point did they mention that the toilet seat was NOT included, nor was that mentioned in the Fine Print section of the Angie's List offer. After I paid and got confirmation of my order was I informed that the seat was not included and it'd cost $30 then them to provide one. I complained to Norblom's and they took off 104 for the seat. It's stil seems to me to be a case of bait and switch. I offer, with the price of the seat was no different from other, noncoupon offers with a seat. If not bait and switch then certainly deceptive.

Zack the drain cleaner (not a qualified plumber) called 15 minutes before to say he's in route (which I appreciate). He took some time to assess the plumbing set-up and listen to my input to isolate the problem, told me what he proposed to do and he did it. From the time he walked in the house until the work was done was about 40-45 minutes then another 10 doing the paperwork. Norblom does not bill via mail - you have to pay cash, check or card upon completion of the work. Next Kurt (the qualified plumber) showed up withing specified time frame. He had a good idea of what needed to be done and the parts required because Zack and sent him pictures of my issue. He got to work right away which I appreciate given that they charge by time. Got the job done pretty quickly. I then asked him for a ball park estimate for some work I am considering. He gave me very rough estimates verbally after calculating time & material costs in his head. In the future I will have very specific repairs in mind before I ask for a quote. I just pointed to this and that and the other thing that I'd like to fix or add and the estimate grew. He was pretty quick in his calculations but since I was paying a lot for his time I'll be more specific next time.