Norblom Plumbing

On time with and completed at the agreed cost.

Although they were professional, and Jim the plumber was nice -- I was SUPER disappointed and felt totally cheated about how they do their billing. Jim came to the house to inspect my leaking shower, only to report that I needed to order parts from Grohe. He then proceeded to re-silicone my fixture back. Nothing was fixed, only advised that I needed to order parts in order to repair -- ok, I'm fine with that. He arrived at 12:05 and was done at 12:31. Now, if I would have avoided small talk and the wasted trip to the basement where he told me what a great job my other plumber had done on the bath install, I probably would have saved myself another 7-10 min. SO -- although we finished within the 30 min window for the $99 charge, I WAS CHARGED AN ADDITIONAL $45 (15 min increment) WHILE HE PROCESSED MY CREDIT CARD PAYMENT ON HIS IPAD AND FILLED OUT PAPERWORK. Are you kidding me??????? I literally paid this guy $45 to process my payment. It was at that point that I felt so cheated that I will NEVER call them again. I was going to have him back once i got the part, but after that -- i just can't stomach their business practices. Just be aware that they will charge you for that time (it literally took him 10 min to swipe through his iPad to process my payment - ridiculous)!!! They should be ashamed of themselves.

Great. Chris said the existing mechanisms were inexpensive (read cheap, which we already knew, good builder, but cheap plumbing), replaced them to quality ones, and attached sprayer, all very reasonably. Thanks Chris, you did a good job.

Issue was fixed quickly and professionally.

Was on time, did job in timely manner, explained when it would be sealed, cleaned up after his work. Great price for a new toilet. Other plumber I had contacted wanted to charge me over $600 because said wanted to install high end product.

Very well, the service was prompt, efficient and well done.

I have used Norbloom twice now - on both occasions they solved the problem, they were courteous, and professional. My only caveat is they are expensive - we paid $101 ($2 parts, $99 labor) for 10 minutes work putting in new washers to stop a faucet leak (their website says they are time and materials - but it does appear they have a 1 hour minimum on time).

Within a few hours of me calling, my issue was repaired.

Very well. The drain was badly clogged, and right before the holiday weekend. Everything is running smoothly.

It took him 3-1/2 hours...of course he was being paid per hour AND for service done. I had another worker in the home (different area of home) and he even commented that this guy was taking forever!

They came the same day we called. The final price was less than what was quoted over the phone. The plumber who came was very helpful and spent at least 15 minutes answering questions. I have already recommended them to two family members and wold recommend them to anyone who needs a plumber.

Mike from Norblom diagnosed 3 areas right away and had everything in the truck to be able to fix right away - oh, and he arrived at the beginning of the 3-hour window. Gotta love Union shops. Thanks, Norblom.

Over the weekend we noticed our hot water was less hot, then it was gone. Not an emergency per se, so we decided to wait until Monday to call around, but we did hope someone would be able to come out quick. Norblom's office staff was super responsive, and talked us through the likelihood that the water heater would need to be replaced (it is at least 11 yrs old), and then set up an appointment for replacement that afternoon, with a contingency plan that if it did not require replacement after all, they would charge just for what needed doing. The gentleman who came by was very respectful and talked us through everything. Turns out the ol' beast does have some life left in it, he was able to get it running again, so we paid for just the service call. That was higher than other companies we've worked with, but under the circumstances, with their quick availability and their honesty (whereas other companies would have certainly "sold" us on replacement as the only option) we were happy to pay it. We will definitely call Norblom again when we do need to replace.

Plummer was very competent and professional. Job was done in a timely fashion. Great cleanup. When I had contact with the office staff she was helpful and responsive.

It turned out very well. They were great people to work with, they came on time, they did an excellent job, and it was a great value. I purchased it one day and they came the next day. I would recommend them to friends and if I need somebody again, I will call them. There were no additional fees.

Jim from Norblom Plumbing was a pleasure to work with. Not only did he effectively address the plumbing issues that we had, he took the time to answer our questions and to educate us on several related home maintenance topics. We learned a lot from Jim in the short time that he was here. We would certainly ask for Jim to return again for any future plumbing needs.

Very good and all steps and pricing explained.

The plumber needed to replace the shutoff valve, which made sense since the entire installation was 40 years old, but he explained the problem and quoted how much extra would be involved, which I felt was a reasonable amount, and he was able to replace it at the same time the toilet was replaced. I am pleased that I believe the new fixture will save a lot of water, and he was able to supply a color that goes well with my other fixtures.

I had a great experience with this company! The scheduling was quick and easy, and the employee who did the work, Zach, was super. He called when he was on his way over, was very polite, worked quickly, cleaned up the area after work, spent time answering my questions and gave me tips on how to avoid clogged drains. I was very happy with this service provider and would use their services again.

Very smoothly, Have worked with them earlier this year.

They had to come out twice the first time it was determined I needed a tall water heater instead of a regular. They dinged me $100 for the service call and rescheduled. I was annoyed but understanding they said I should have informed them I needed a tall. I hired a profession because I didn't know what I had or how to replace it had they asked me to check what type of water heater I had I could have saved myself $100. I had purchased their $999 hot water heater install from angie's list and they charged an additional $65 for a valve and $50 for water line work. Seemed pricey for what was done but again that's the cost of hiring professionals so I was okay with that. The plumber was on time, friendly and knowledgeable. Only issue was he left a bit of a mess on my floors where they took the hot water heater out. I had to sweep and mop up water after he left. It was annoying to have to clean up after a professional. Despite that they were quick and the work looks good. Overall I will probably shop around more if I needed a plumber again but Norblom is good in a pinch

Kurt was prompt, on-task, proactive, and personable. In addition to installing a water heater, he hooked up a new laundry sink, straightened out the duct to the water heater vent, installed sediment traps on two heaters, removed a garbage disposal, installed new drainpipes under the kitchen sink, discovered and replaced an outdated dryer gas valve, and replaced a tub faucet. I was prepared for a higher bill with such a long list, but Kurt did not waste any time and the final bill was fair and lower than I had expected. A couple days later I realized the new, direct-vent water heater was generating a loud, harmonic vibration in a bedroom on the first floor. When I called the company, they went out of their way to work with my schedule, diagnose the problem, and arrange for the installation of a new replacement part.

Went very smoothly. Arrived on time, had all tools and skills to perform the the job

Terrific. Mike was able to get it installed in an hour. Because there was an existing system (that was missing the battery and electrical box), it went quicker than doing a brand new system. What I appreciated the most was that I didn't have to use their professional, higher end system but they were happy to install one I purchased myself.

Norbloom responded quickly and competently. I've always been impressed and satisfied with their service. This time, they helped us solve a problem quickly so we could continue with plans we thought would be disrupted.