Norblom Plumbing

THE COST WAS VERY REASONABLE ESPECIALLY WHEN CONSIDERING THE WORK THEY DID. I ALSO LIKE THAT THEY CHARGE BY THE HOUR WHEN OTHER COMPANIES HAVE A FLAT FEE.

PROVIDED SAME DAY SERVICE. FRIENDLY AND HELPFUL. GREAT JOB.

THEY ARE A VERY RELIABLE COMPANY TO DEAL WITH -- WE HAVE USED THEM BEFORE.

GAVE A TWO HOUR WINDOW AND ARRIVED ON TIME. EXPLAINED OPTIONS FOR HOW AND WHAT TO RELOCATE, THEN LET ME DECIDE.

THEY WERE VERY PROFESSIONAL, PROMPT, PLEASANT, AND HONEST. I TRUSTED THEM.

THE RECEPTIONIST AT NORBLOM REALLY RESPONDED QUICKLY. I PUT IN A REQUEST FOR SERVICE (IT WAS NOT AN EMERGENCY) ON THEIR WEB SITE AND RECEIVED A CALL WITHIN 5 MINUTES! SCOTT, THE INSTALLER, WAS VERY PROFESSIONAL. HE RECOMMENDED ALTERNATIVES TO SAVE US MONEY, BUT WE REALLY WANTED OUR FIXTURES REPLACED IN THE BATHROOMS. WE WERE VERY HAPPY WITH THE WORK.

ONE GUY CAME OUT, WE MIGHT USE THEM AGAIN.

WORK WAS VERY WELL DONE. UNFORTUNATELY, IT DIDN'T RESOLVE THE PROBLEM WE WERE HAVING, THOUGH THIS IS NOT THE COMPANY'S FAULT.

I CALLED NORBLOM, THEY CAME OUT THE NEXT DAY REPLACED ALL THE APPROPRIATE PIPES. THEY ALSO SUGGESTED I REPLACE MY OLD CEMENT TUB WITH A LIGHTER PLASTIC ONE (THE OLD ONE WAS IN BAD SHAPE). THEY TOOK CARE OF EVERYTHING IN ABOUT 2 HOURS. GREAT WORK. SCOTT FROM NORBLOM SHOWED UP ON TIME, DID GOOD WORK, MADE A GREAT SUGGESTION AND FOLLOWED THROUGH ON IT. NO COMPLAINTS.

PLUMBERS WERE VERY RESPONSIVE TO OUR SCHEDULING NEEDS, MADE GOOD SUGGESTIONS, AND WERE VERY PLEASANT TO WORK WITH.

EXCELLENT. GARRETT WAS VERY PROFESSIONAL. DIDN'T WASTE A MINUTE. EXPLAINED AS HE WENT. NO SURPRISES. I WOULD USE AGAIN WITHOUT A COMPETITIVE BID.

ALEX BLAYLOCK (REMODELING COORDINATOR) AND HIS TEAM CREW DID A GREAT JOB. IN TOTAL, WE GOT ESTIMATES FROM SIX PLUMBERS FOR THE JOB. ONE ESTIMATE WAS OVER THREE TIMES HIGHER. A COUPLE OF ESTIMATES WERE LOWER, BUT THOSE PLUMBERS MISSED PROBLEMS. ALEX PREPARED AN ESTIMATE I COULD UNDERSTAND AND EMAILED IT TO ME. I ACTUALLY UNDERSTOOD EVERYTHING HE WAS GOING TO DO. THE CREW CLEANED UP AFTER THEMSELVES AND EVEN FIXED A COUPLE OF VERY LITTLE THINGS THAT WERE NOT IN THE ESTIMATE, BUT ALSO HAD TO BE DONE. THEY WERE ALSO GREAT ABOUT PICKING UP SOME EXTRA WORK ON SHORT NOTICE AFTER WE DECIDED NOT TO INSTALL A COUPLE OF FIXTURES OURSELVES. I WOULD HIRE NORBLOM AGAIN WITHOUT HESITATION.

ALL WORK WAS PERFORMED IN VERY TIMELY AND PROFESSIONAL MANNER. ALEX WAS GREAT TO WORK WITH AND VERY RESPONSIVE TO QUESTIONS AND CONCERNS. ALL IN ALL A GREAT EXPERIENCE!

THE SERVICE PERSON WAS VERY NICE AND GAVE ME IMPORTANT POINTERS.

THEY CAME OUT THE SAME DAY I CALLED AND HAD IT REPLACED BY THAT EVENING. WE BOUGHT THE WATER HEATER DIRECTLY FROM THEM. THE PLUMBER THAT CAME OUT TOOK A LOOK AT OUR CURRENT SETUP AND GAVE ME AN UP FRONT ESTIMATE FOR SOME EXTRA WORK SO THAT IT WAS UP TO CODE. THE COMPANY ALSO TOOK CARE OF FILING THE PERMIT WITH THE CITY.

OK, JOB PARTS WERE A BIT PRICEY. SOME ITEMS WERE NOT COMPLETED DUE TO TIME RESTRAINTS AND VIOLATED BUILDING CODES. I WANTED A 1/2 INCH PIPE INSTALLED FOR AN OUTSIDE NOZZLE.

THEY SUGGESTED A COUPLE OF THINGS TO TRY BEFORE I HAD THEM COME OUT. I DID WHAT THEY SAID AND SAVED A VISIT FROM THE PLUMBERS. THEY HELPED ME SOLVE MY PROBLEM. I WOULD DEFINITELY CALL THEM AGAIN.

ALL REPAIRS WERE UP TO CODE. ALL CODE ISSUES WERE OF CONCERN TO US AND THIS COMPANY WORKED WELL TO SEE ALL ISSUES WERE CORRECT. FRIENDLY AND HELPFUL ALTHOUGH CLEAN UP COULD HAVE BEEN A LITTLE BETTER.

VERY SERVICE ORIENTED, GAVE GREAT ADVICE. VERY PLEASED WITH THE EXPERIENCE.

ALEX SEEMED FINE, BUT HE DID NOT DO THE ACTUAL WORK, HAD TO NEGOTIATE FOR DAMAGES.

PERHAPS AN A- SINCE NEEDED A RETURN VISIT FOR ONE OF THE REPAIRS

THEY WERE ABLE TO BRING OUT A LARGER SIZED WATER HEATER THE SAME DAY THEY FOUND WE HAD THE ROOM FOR A BIGGER ONE.

EXCELLENT CUSTOMER SERVICE. VERY PROMPT, WITH SAME DAY SERVICE. PLUMBER WAS VERY COURTEOUS.

FIRST, THEY SHOWED UP AT THE TIME THEY SAID THEY WOULD (FROM A CALL I RECEIVED AT 7 AM). THE PLUMBERS NAME WAS JOSH (LAST NAME UNKNOWN). HE WAS POLITE AND EXPLAINED THE WORK REQUIRED IN LANGUAGE I COULD UNDERSTAND. THE JOB WAS MORE EXPENSIVE BY $230 THAN I INITIALLY THOUGHT BUT ALL OF THE CHANGES MADE WERE REQUIRED BY CITY CODE AND MADE SENSE (AS MUCH AS MINOR CODE CHANGES MAKE SENSE TO ME). MY HOME WAS BUILT IN 1950 AND HAS REQUIRED FEW CHANGES. JOSH CHANGED THE HEAT GRILL, GAS VALVE TYPE AND WATERLINE SIZE. JOSH EXPLAINED THAT THE REMAINING GALVANIZED LINE MAY CAUSE A PROBLEM AND COULD NEED TO BE REPLACED THAT DAY IF IT CAUSED A LEAK. THAT DID NOT HAPPEN. JOSH DID A GREAT JOB AND EVEN MADE THE SUGGESTION TO MOVE THE HEATER TO A SPACE WHICH CREATED MORE USABLE SPACE IN THE ROOM! THE MESS WAS NOT AS BAD AS I EXPECTED AND WAS EASILY CLEANED UP.JOSH WAS FRIENDLY, HELPFUL AND PROFESSIONAL. I WAS TREATED RESPECTFULLY AND NOT SPOKEN DOWN TO. AS THE DAUGHTER OF A CARPENTER, I KNOW GOOD WORK

THEY HAVE INSTALLED TWO FAUCETS, THIS AND ONE SINCE. BOTH TIMES THEY WERE CALLED BACK TO REPAIR LEAKS, AND CHARGED ME!