Norblom Plumbing

We could not install the size water heater we hoped for, staff was great

The work was done promptly and correctly. I believe the price was fair.

Just one worker came out to complete the service. He was excellent. It only took about 20 minutes to a half an hour.

Very professional when I called and both service men were pleasant and very informative on the fix and what I could do to prevent it in the future.

After getting our kitchen sink drain cleaned by another company, we noticed our drain trap and garbage disposal were starting to leak. Called the first company back and they would not take any accountability for their poor quality workmanship and said we would need to get our disposal replaced. Called Norblom Plumbing instead. They came out and discovered the disposal had been loosened up by the drain cleaning company. They tightened up the disposal and replaced a leaking drain trap for several hundred dollars less than what the first company quoted us for a new garbage disposal.

My plumber, Paul called me 15 minutes before he arrived to let me know he was on schedule and would be there soon. He was friendly, helpful and extremely professional. He got the job done well and fast and left absolutely no mess. I will defiantly call Norblom Plumbing first when I need a plumber again.

Great! I would definitely hire Norblom again. Paul was prompt, very good at recognizing the problem and explained the work in detail.

The installer recommended a different water heater than the one we had purchased. He was able to order it from their warehouse to be delivered within an hour!

Very well, it no longer leaks. The guy who did the work was on time, very friendly and professional. I could not have asked for better service.

I think their pricing was very fair.

Tech was very helpful and explained exactly where the issue was and what needed to be done to prevent it in future.

It was fixed timely and works great.

When he came out he found that it wasn't seated quite properly and it was real loose and it moved each time somebody used it. Actually it was way loose. So no that was not so good. So he took it off and he did note that it was a bit of a challenge re-anchoring because the base teeth that was anchored to the floor was anchored in somewhat loose cement. The choice was to just try to re-anchor it or to do a cement job which would have been huge and so he did the lesser job. He said I can't guarantee it for years, but it should be good and then he shimmied it so it wouldn't rock and he said it should be good for quite a while. Even though, they were not willing to give it a typical warranty and I said okay, you know if we're getting to that point in life where it may out live us. But the problem started again like 48 hours later and I thought you that's, you know he may not have given us a warranty forever but you know neither one of us expected it to be leaking in 48 hours. He came back out and did more work. He did something about and beyond just redoing what he had done, but I would say most of the time was spent doing a somewhat more substantially better job of what he did the first time. And all his employers were willing to offer was a half hour discount and I was not thrilled with. I didn't want to go to war over it. The punch line is the total cost was just under $690 and roughly half of that was the second time around. I was not a particularly happy camper at the end of that and I just, you know you get to a stage in life where you get tired of fighting. But I'm still, they should have given more of an accommodation and I shouldn't have had to fight over it, then a half hour of time so I was less than thrilled with that. He was out there for two hours the second time and I would minimum of an hour of that time was spent essentially doing a better job of doing what he came out there to do the first time. Well, what can I say? The short answer to that is yes, obviously as I say he didn't drill knew wholes in the floor because he couldn't do that. He just did a better job of anchoring it with what he had, and of shimming it and caulking it and essentially gluing the anchor piece. He ultimately fixed it. It took two tries. They came out promptly each time and so I got no problem with their responsiveness and he was certainly pleasant. I just think unfortunately he could have done it better the first time. He was totally fine. He certainly behaved properly and he explained what was going on. So I got no problem with him, it's just I hate the quality of the work the first time out. It fell short and they need to know how to do it right. The hourly rate was quite high.

We received the information we needed

REplacement went well. Had a few issues getting the correct paperwork for the rebate

They did very well. They were very friendly. They did a perfect job and left no mess.

Estimate came in higher than other providers with similar reviews. The person who came out was not able to provide an estimate for anything except the water heater work. I understand the need to charge for an estimate, it's not a free service for the plumber to provide, but if I'm paying $99 I would like to have someone sent out that can quote the full range of services you provide, not just a water heater. Another provider was able to quote that much of the service over email with a few photos of the space.

The plumber was professional and fast. He removed the old water heater and made the appropriate water line modifications, installed the new water heater and tested it. He cleaned up after the job was finished.

They completed the job in 1/2 hour and then educated me on how and why the problem happened. Very professional.

Great service. Kept me in the loop about what he was doing, why my drains were messed up and how to prevent it in the future. For the hot water issues a couple months later, the guy that came out seemed to instantly know what was actually happening to the hot water pressure. Super simple fix. He also replaced a valve in the downstairs bathroom that had deteriorated and caused a blockage in the faucet.

Norblom Plumbing had someone sent out......they were waiting even before I got home for the 10 am appointment! Zach was superbly knowledgeable and explained a lot of things as he was proceeding. He had many years of experience. The plug was a tough one (I had personally tried with a 25 ft auger several times, but could not unclog). Zach's first attempt failed too, and then he focused in on the problem area and got the job done! I was shocked at the very reasonable price. The other reviewers on Angie's were right about Norblom Plumbing.....they are the best!

It went very very well. Zach, the service man, was very knowledgeable courteous and competent

Went great. They were here within day or two of calling and explained options. Work went quickly, clean up was through and service person very friendly, professional and informative.

Arrived early, listened to my problem areas and proceeded to quickly and effectively unclog 3 drains.

Called and they were able to come for service the same day. They were able to remove the clog of roots and give some tips and advice for the future. The whole process was very easy!