Snelling Heating Cooling Electrical

Excellent service and communication from start to finish. I had many estimates for an HVAC ductless air conditioner, and Drew was the only one who was honest about the Xcell energy rebate—there isn't one for this system. The installation crew was considerate, efficient, and clean! I highly recommend Snelling Heating and Cooling.

The company was great from their knowledgeable sales people to their service techs and plumbers. I would definitely recommend them and use them again.

I’ve been using the Snelling Co. for many years and they never disappoint. My 20-year-old furnace needed replacement and Snelling just installed it. They whole process of working with them is great. All of their people seem top-notch. They are knowledgeable, helpful and pleasant to work with. They are prompt and reliable, explain things clearly and welcome questions and clean up when their work is done. They do annual maintenance on our furnace and air conditioner. I’ve recommended them over the years to friends and neighbors and everyone loves them.

Brandan got about his work quickly and found that there was a rust hole in my just about 10 year old Lennox equipment! He educated me as to the possible causes and next steps to look to this in June when it is prime time AC weather. Also, our three cats enjoyed his visit and in particular, Jayne the OciCat was quite pleased to have Brandan about!

We hired Snelling Heating, Cooling, and Electric to install a ductless air conditioning system. They recommended equipment, helped us determine what size of unit to get and where to position it best, and the pros and cons for different locations. It's worked perfectly for summer cooling and fall heating, and we couldn't be happier. Team was very professional, and cleaned up after themselves. Couldn't be happier. Highly recommend!

Brandon was amazing. I had multiple issues happening and he fixed them all. Even when his day had ended, he returned to fix a third problem that arose after the first two were fixed. Impressed with his expertise and the incredible customer service. They have a customer for life.

They came out and they fitted me in because of the weather. Reasonable price and excellent service. Walk me through repair, inspected and complete repair.

Wonderful. This company is always extremely professional and very helpful. The work they have completed for us is remarkable and I would highly recommend them to others.

The team arrived slightly early, which was great. They were efficient in removing the old one, and replacing it. They were friendly and answered all the questions I had.

Great, they were professional and thorough.

Alex was very professional, explained the pricing upfront ($97 service fee + $120/hr labor) and did a nice job. I would hire them again.

Serviceman came out promptly as promised. He was courteous, explained everything he was doing and did a good job identifying the wiring issues and connecting the wires where multiple rooms passed through a ceiling receptacle. My only issue is that the $90+ service call fee is a little hefty and did not count towards the work done. I would recommend Snelling to others, but for simpler jobs like this in the future, I would seek a more cost effective electrician.

Great! Technician replaced old wiring and light receptacle. Job done in 45 minutes.

Very well.. technician solved the problem quickly and efficiently .

My interaction with this company went so poorly that I'm submitting my first review on Angieslist. I get it, scheduling this type of work is difficult because you don't know how complicated each job will be until you get there (the whole purpose of the time window btw). But when you call 2/3 of the way through a 3 hour window to let someone know the tech is running behind and you don't give any more information, you're starting down the path of poor customer service. You make it worse when you show no remorse and offer no apologies, but instead condescendingly explain that the tech is running late because other jobs are more important and then basically say the tech won't be able to help anyway. When your only solution is to reschedule for another day even though your customer already scheduled their time around your service window or to suggest that there are hundreds of other providers that do what they do and there might be one that schedules differently, you end up with an unhappy person that will happily find another provider. All you need to do is apologize for the inconvenience and accommodate your customer as much as possible. When the new window is 2 additional hours and the customer asks if you can make it as late in the new window as possible, just say that you'll let the tech know. My goodness, it is common sense. Needless to say, I will not be using this company and if you do, I hope they treat you better than my experience.

The electrician just rescrewed back the fixture to the ceiling board that has came off which I could have done it myself. Unfortunately I wasn't present because this is a rental property. He charged me $200 for a 10 minute job without asking permission first what he planned to do. According to him most companies charged $200 plus just for showing up. What a scam!

They are excellent to work with, listen to me and are very cost considerate. I will highly recommend and continue to use them.

They showed up on time and did the work quickly and professionally. Cant ask for more.

And it turned out, Snelling electric was able to forgo the rewiring with a better, less expensive fix. So much so, that we had them do a couple of other little electrical jobs while they were here and they did it quickly, efficiently and smartly at a reasonable price. Great Job!

Alex first advised me on all the options available to me. He helped me order online the correct LED light strip for my garage. When the LED light was delivered, Alex returned and meticulously removed the old 1976 fluorescent light fixture and installed the new LED light. The new LED light strip was missing two screws, yet Alex creatively solved the issue, safely securing the LED strip and its casing to the garage ceiling. Snelling recycled five of the old 8’ fluorescent lights for a very small price. Excellent, professional service. Will hire again.

Jake Barfield was the rep from Snelling who was able to come to my house within 5 days. He was on time and already knew the sq. footage of my home because he had used Google? Earth to measure it before he came. Snelling could install most brands but they had the best prices on Trane because they purchased so many ahead of time each year. so, already I am interested. Jake asked me a lot of questions to help him recommend what system would best fit my needs. He gave a great presentation That made both me and my wife comfortable and confident that he knew what he was doing. BIG DEAL!! There were a number of places in the discussion where he could have sold something that was more expensive, but he talked me out of it. So, I knew he was honest and concerned in our best welfare. That doesn't happen very often in the business world! We agreed on a system, and were able to schedule an installation two weeks later. Because the other company that we had scheduled to interview was a bit reluctant to leave the confines of Mpls. and come all the way out to Apple Valley, and my wife and I liked Jakes presentation and product, we decided to forget the 2nd company. We agreed on the installation for today, August 6th. Jake took care of all the energy rebates and permits beforehand. He called a few days ahead and said that Snelling had everything ready to go on the appointed date. I bought a high efficiency (97%), but not the highest, furnace 80,000BTU and a 3 ton 16 SEER AC unit, with about $1,000. in rebates. At 8:30 this morning, three trucks and four arrived, came in and covered all of the carpet and put on their "booties" and got work. They were true professionals, only took one short break in 5 + hours, dismantled my old system to haul away and installed my knew system. They were so quiet that I hardly knew that they are working their tails off in the basement. When they were finished, one of them went over everything with me and answered all of my questions. They left my furnace room cleaner that it was when they arrived. Great job from beginning to end. I will certainly recommend them to everyone I know. How great to have a company that takes such pride in what they do from top to bottom! Oh, and the company that thought Apple Valley may be to far from Mpls? Too bad!

Well done quickly and economically.

Good sales process. Punctual install. Had some questions on function and they are coming out to take a look so good follow up so far.

They came on time, did excellent work, price was fair. The only thing I wish they did before is ask where on south wall in dining room did I want the outlet. It was not put where I expected, hope no one trips over cords.

On time, professionally installed and good price.