We are a home management cleaning service. We have 25 employees. We do not use subcontractors. We are insured and bonded. We are an established company out of Shakopee. We have over 150 clients and all of them we got by referrals. I have not had to really do any advertising in the last ten years. References upon request. Please feel free to contact me for any questions you may have (612) 396-2754. Thanks for your interest in Chores And More.
The cleaned the base boards and with the new constriction there was tons of dirt.
Description of Work: In-depth house cleaning. They do everything.
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth H.
10/2016
5.0
house cleaning
+ -1 more
.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Brian E.
07/2016
3.0
house cleaning
+ -1 more
I have had a number of experiences with them. They were really great on previous ones, but this particular instance, they were not. I do not know if they needed more time to accomplish the work. We had kind of nailed down a scope of work for general cleaning that was relatively close in terms of time spent to previous times that they have cleaned houses for us. I think we were on the same page for what we were asking and for them having enough time to do it, but they kind of billed out by the hour and give you a certain number of people. I do not know if it was the new people. They did mention that they had a new cleaning crew. It was not the same level of quality of their work two or three years prior. It left a lot to be desired. We asked them to clean certain areas and they did not really get to it. They just spot cleaned things which made me think I could have done a better job myself to save money. The cleaning was not terrible, but I do not think it was a good value for the money. The thing that is most disappointing is that I have used them four or five times before and all previous times, they had a follow-up to see whether I was satisfied and how I liked the work and all of those cases, it was an easy conversation to have because they did great work. This time, they did an average or lack of work and there was no follow-up even almost a year later. I would probably not work with them again based on that alone. I gave them a last minute request on this one and they did respond and made time in their schedule to do it.
Description of Work: I used Chores & More by Heidi Inc. They did housecleaning like a general clean of a rental unit prior to us moving in.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$450
Margaret M.
03/2016
3.0
house cleaning
+ -1 more
Our Realtor recommended them before we cleaned our house. I paid $500 and not everything was done, It was hideous. There were parts of my house that were spotless. They were cleaning it to put it on the market. So the oven was clean, around the furnace was clean, parts of it were cleaner than it has ever been but when you pay $500, I just thought you'd be able to eat off every surface. They missed the top of the fridge, I thought it would be spotless. I called them and told them all the things that they didn't do and they took 30 bucks off my bill. That left a bad taste in my mouth.
Description of Work: They did house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$500
DAVID D.
09/2015
5.0
house cleaning
+ -1 more
The crew arrived on time and began work immediately. They worked quickly and efficiently with no down time. They cleaned everything including dvd cases, pictures, other decorative items, light fixtures and the windows they could reach. The stove looks brand new. We had to leave at 315 - they brought in a second crew to ensure that the job was completed on time and it was. We will be scheduling Chores & More to do the other parts of the house and periodic cleaning after that. Definitely satisfied!
Description of Work: Chores and More by Heidi - dues to our circumstances our home has not had a thorough cleaning for several years so it was going to be a big job. Heidi and Janice visited and we agreed that the first step would be to clean the family room, kitchen, living & dining rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$507
PAUL M.
09/2015
1.0
house cleaning
+ -1 more
I did not receive the bid, I sent a follow up email, requesting the bid on September 25th, still no response. I finally received an email on September 28th, which I am attaching. The consumer may then make the judgment call to decide if they want to interact with this business. Not my words, the company's words!! On September 25, 2015 at 11:16 AM mrsmac@visi.com wrote: Hi, Heidi, and Janise, I am still waiting to receive the bid for cleaning services, which I hope to begin next week... I have not received the bid quote, nor date when services could begin. Please get back to me. Thank You, Michelle McIntosh Hello Michelle! 9/28/2015 3:51 PM I am very sorry on my delay....I was out of the office Friday. After much evaluation with the schedule, I have to forgo bidding your home. I apologize so much for this. We just do not have the staff to take on a larger home like yours right now. I am in the middle of hiring and training but not quite to that point. I can put you on a waiting list if you would like? Janise is working on the whole next month schedule this week and next to see exactly where we are at for clients and employees. We are moving offices this week, so a very hectic week for us as well. If we find that we have room in our rotation, I will for sure reach out to you and see if you have found anyone yet. Again sorry for any inconvenience this may cause. Thanks, heidi
Description of Work: I arranged to have a walk through for a bid on my home. Heidi, and Janise arrived on time. After the walk through I was told service would be at a rate of $35.00 per hour, also that I would receive an email with the total bid amount, and the date service would begin, the following week. No issues were raised regarding their ability to handle the cleaning of my home...
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$35
Allisyn D.
04/2015
5.0
house cleaning
+ -1 more
I have been extrememely happy with the service provided by Chores and More. Heidi and Janice are always prompt in returning calls with questions I have on my service or special requests I might have. Any requests I have are always taken care of and they have always worked in and accomodated changes to cleaning days when I have needed them due to birthday parties or other gatherings I have hosted. I love knowing that every other Monday I will be coming home to a fresh clean house. I have been home for a few of the cleanings and have always been impressed by the level of detail the ladies give to cleaning your house. Excellent team. Highly recommend for others looking for a reliable cleaning service.
Description of Work: I have Chores and More come and fully clean by home every other week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Joanne S.
12/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: House cleaning. Their work is as good as any, and I especially appreciate having the same crew every time.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sally W.
07/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: The ladies did a move out clean of an apartment. They did an awesome job...it was cleaner than when we moved in!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Etta B.
05/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: They are now cleaning for me on a weekly basis. They work quickly and efficiently. And they are all very friendly!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sarah T.
04/2014
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Vivian B.
02/2014
4.0
house cleaning
+ -1 more
Went fine but I think there prices are high.
Description of Work: Cleaned house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$275
Raymond M.
01/2014
5.0
house cleaning
+ -1 more
Heidi and her staff have been cleaning my apartment then house for over two years... they do an AWESOME JOB.... they are receptive to the changes in your life .... adaptive and caring... I would recommend them to ANYONE and admit it!! Heidi and her staff ROCK...!!!!!
Description of Work: clean my house every two weeks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anitha M.
01/2014
5.0
house cleaning
+ -1 more
Heidi and team are doing a great job. I have scheduled weekly cleaning for my house. The most impressive things about them, other then their excellent cleaning are - I had a very tight budget. Heidi was very nice to understand and make a plan that would fit my budget. - They are always on time and get the work done without any delay. - Every week I get a reminder email from Heidi about the next week;s cleaning service. This is really great. - Heidi always responds to my emails on time. - They accommodate any change in schedule or cleaning plans - They have flexible payment options. Every week, on the cleaning day, when I get back from work in the evening, I just feel happy about selecting Chores and More for the cleaning.
Description of Work: Weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Anitha M.
10/2013
5.0
house cleaning
+ -1 more
One hour clean every week.
Description of Work: Weekly clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Allison K.
10/2013
5.0
house cleaning
+ -1 more
I have been using Heidi and her team for about 2 months now. Heidi and her team go over and beyond my expectation. She was willing to work within my budget and I give her my priority list of things I want cleaned. They have gone beyond my priority list. I am so happy with the cleaning work they do. My son loves it too. He is five and they will make his bed and fold up his blankets and they set up his stuffed animals really cute on his bed. He loves to come home and see what his room looks like after Heidi and her team come. They were also able to fit in a cleaning before my son's birthday party.
Description of Work: Heidi and her team clean my house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Mary S.
07/2013
5.0
house cleaning
+ -1 more
The three ladies were fantastic. They cleaned my very messy and dirty condo. Because of building construction I needed everything away from the deck door and windows. They rearranged everything much better than I would have done by myself. It would have taken me days (weeks?) to get this all done and they managed it in three hours. They even helped me put up temporary shades. Wonderful!
Description of Work: Needed a LOT of cleaning, furniture moving, removal of window coverings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$204
Connie J.
05/2013
5.0
house cleaning
+ -1 more
Will update when cleaning services begin.
Description of Work: Heidi came out to my house to give an estimate for cleaning. I was impressed by the estimate; she was professional, and the price seemed reasonable for the service. She was on promptly returned my call and was on time to the appointment. She is willing to customize the cleaning services to my needs and budget. I plan to use her when I am ready.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
susan A.
04/2013
5.0
house cleaning
+ -1 more
Very pleased with the responsiveness and thorough cleaning that they do.
Description of Work: Chores and More were quick to respond with a visit and quote. They call every week before they come in to remind me. They are very thorough and efficient and pleasant to deal with. I would certainly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Sheree D.
01/2013
5.0
house cleaning
+ -1 more
I really like their prices which was a big thing. I like them because of the fact that they were local and they were in the same suburb that the house was in. I fully recommend them.
Description of Work: I use Chores and More by Heidi for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Troy Z.
01/2012
5.0
house cleaning
+ -1 more
Excellent!
Description of Work: Heidi and her team do an amazing job and take their time making sure everything sparkles!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Peter L.
02/2011
5.0
house cleaning
+ -1 more
We hire Chores and More to clean our home monthly. They are professional and thorough.
Description of Work: Monthly housecleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kevin C.
12/2009
5.0
house cleaning
+ -1 more
I think they do a very fine job of cleaning. They come in a team usually. They are usually in and out in a couple hours. They do bathrooms and floors, it is a very thorough cleaning. They are in and out. They send the same crew, so they know the routine which I like. The only critique I have is that the prices vary between visits depending on how long it takes them to complete the work with no real appreciable difference in the results.
Description of Work: They provide housecleaning services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Chores & More by Heidi Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Chores & More by Heidi Inc accepts the following forms of payment: Check
Yes, Chores & More by Heidi Inc offers free project estimates.
No, Chores & More by Heidi Inc does not offer eco-friendly accreditations.
No, Chores & More by Heidi Inc does not offer a senior discount.
Yes, Chores & More by Heidi Inc offers emergency services.
Yes, Chores & More by Heidi Inc offers warranties.
Chores & More by Heidi Inc offers the following services: Housecleaning