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Hansen Plumbing

Plumbing, Drain Cleaning, Homebuilders,

About us

Cost is determine by the job.

Services we offer

Residential and commercial including remodeling, new construction, water heater & maintenance.

Amenities

Free Estimates
Yes

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Laurie M.
06/2012
2.0
plumbing
  + -1 more
Jeff was easy to schedule and came to the job on time. He worked for six hours while I was away from the property and called me with an update on what he had accomplished and what he would come back to finish the next day. Later that day I came to the house and inspected his work. Three of the faucets he installed were installed crooked/not centered. The shower trim had been replaced, but both shower heads still dripped. Worst of all, there was a large wrench indentation on one of the new shower heads and the finish had been scratched off. None of this had been mentioned to me in his status call. When I called him to ask him about it, he did own up to the damage and said he would replace the part and reinstall at no charge. However, he said the leaking shower heads were just "water sitting in the big railhead shower heads and dripping out"! Given the number of issues, I told Jeff we wouldn't need his services the next day and paid him for his time - after he took an ample deduction off his bill for the damage caused. To his credit, he handled his dismissal very professionally. When we later had another plumber out, I learned that the faucets were not only crooked, they had not been sealed properly, and that he had only replaced one part of the valve in the shower heads. Once another part was replaced the dripping was corrected. I think Jeff wasn't familiar with Kohler faucets and was in over his head, overall. I would not do business with him again, and feel as a devoted Angie's List member, I need to provide an honest report of my interaction with him. The biggest issue I had was that he wasn't very up-front about the damage he caused on our new shower head. I can't help but be suspicious that he hoped I somehow wouldn't notice. Even if it was an innocent lapse of communication, it caused a breach of trust to the extent that I didn't want him performing any additional work in our home.
Description of Work: We hired Jeff to fix two dripping shower heads, replace the shower trim in both showers, replace roman tub fixtures, and replace sink fixtures for three sinks. We had also asked him to install an irrigation meter and clean a water heater burner (which we did not have him do).

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

    Contact information

    32239 Teal Ave, Shafer, MN 55074

    www.hansen-plumbing.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Homebuilders,
    Water Heaters,
    General Remodeling

    FAQ

    Hansen Plumbing is currently rated 2 overall out of 5.
    Yes, Hansen Plumbing offers free project estimates.
    No, Hansen Plumbing does not offer eco-friendly accreditations.
    No, Hansen Plumbing does not offer a senior discount.
    No, Hansen Plumbing does not offer emergency services.
    No, Hansen Plumbing does not offer warranties.
    Hansen Plumbing offers the following services: Residential and commercial including remodeling, new construction, water heater & maintenance.

    Contact information

    32239 Teal Ave, Shafer, MN 55074

    www.hansen-plumbing.com