Professional Tree Crafters

This is a total scam! Do not trust this company! Justin came to our door and offered to give us a quote to remove 3 pine trees. I accepted the offer and set up a time for him to come back in 2 days. I gave him a deposit (stupid me) of $200.00. I told him I would need to put my dog in day care when they were here so he would not bark constantly. On the day they were suppose to show up he call 30 minutes after he was suppose to be here and said he needed to reschedule for the next day and we would cover the $27 I lost on dog day care. Next day... same thing but I had to call him and he said he would be here in the afternoon and he didn't show up and sent me a text saying tomorrow they will be here and he would cover the $27 for dog day care. Day 3 comes and the same thing happens but I tried reaching him for hours and when he finally did answer he said he was in a tree and could not use his phone but in the background it sounded like a bar. I ended up spending $35 to cancel the check and $81 on dog day care that I didn't need. This guy cost me $116 and still had the nerve to send me a text saying I owed him $40 because I cancelled the agreement. Also, he painted 3 orange Xs on my trees that are still there! DO NOT TRUST THIS GUY OR PROFESSIONAL TREE CRAFTERS LLC.

TOTAL SCAM! On January 12 I answered my door (which I usually don’t) to a solicitor that was offering tree trimming services. I knew I was in need of this service so I agreed to it. They took my credit card and wrote me a receipt for “whole yard tree trimming”. It was more like a 25% tree trim job. They left a lot of debris in my yard and my neighbor’s yard. I called and they said they will be back. I called again a week later because I knew snow was coming and I wanted the yard cleaned up before the snow. A few days later I saw them in the neighborhood trying to secure more business even though they hadn’t finished my yard. They were also supposed to treat an oak tree for oak wilt and wrap the trunk. This can only be done at certain times of the year. As of today (March 6, 2018) they have not touched that tree. I have made a number of calls with no answer. The company is Professional Tree Crafters. The owner is Justin Williams, 952-737-7346. Poor job! Definitely not worth what I paid and did not finish the job!