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Great Northern Door Company

3.0(
2
)

Garage Doors, Doors

About us

Great Northern Door Company currently has 54 dealers all over the United States and Canada offering custom wood carriage style garage doors and custom wood entry door systems and exterior doors.

Business highlights

21 years of trusted experience

Services we offer

Welcome to the home of Great Northern Door, a company dedicated to the finest craftsmanship in custom wood garage doors and custom wood entry and exterior doors. The sky is the limit on design!

Services we don't offer

steel garage doors or steel entry or exterior doors.

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
FRANK D.
04/2014
1.0
garage doors
  + -1 more
Installed a door too small. The door had mold on it. Dropped the doors when installing them, but would not admit to it. The worst. The brackets are loosing up from when they installed the doors. They will not back any of it up.
Description of Work: Installed garage doors.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Great Northern Door Company
Thank you for your comment [member name removed], If your door was built too small why do you have fully functioning working doors that are the correct size on your house since 2012 and now you are just telling me about it? Please do not make false accusations! Sorry to hear you are having mold issues on the inside of your garage. This has nothing to do with your garage doors; you have a moisture issue in the garage. As for your garage door track issue I had a professional installer to your home immediately upon hearing of the issue and the tracks were checked for loose bolts, etc, and a squeaking issue was resolved. The professional installer said everything was in working order and there were no more issues to address. As for your finishing issue, your doors were not finished by us when we made the doors; the unfinished sections went to a finisher of your choice per your instructions. You then called us because you were unhappy with your finisher on the finishing of your doors and you needed help. We were more than happy to do you a favor and rescue your doors from your finisher and bring them to a different paint shop at no cost to you for pickup and delivery. The new finisher was instructed by you to finish the exterior side of the doors because your previous finisher had finished the interior side of the doors already. This is where you say you are having mold growing on the interior side of the doors. If you believe the finishing is causing the mold than I suggest you call the finisher that you fired to begin with. Yes, the new finisher did not finish the interior side of your doors because you instructed us not to because your previous finisher (that you fired) had already finished the inter side of your doors. In regards to the scratch on the exterior side of the doors, a finisher came out onsite and sanded the scratches and re-stained both doors so they would match to your satisfaction. I do not know why you are stating that we didn’t address the damage to the front of your doors when I sent out a professional finisher and came out to the site myself to sand the damage area! All matters were resolved in 2012 to your satisfaction. I am very sorry to hear you are having mold issues in your home, I recommend calling your contractor to rectify that issue. I would appreciate you not slandering the company and making false accusations on Angies List. You are obviously angry at other issues with your home and I would appreciate it if you would leave my company out of it. Because of your rude and inappropriate phone calls, especially on cell phones to employees at late hours of the night I am instructing you not to contact them anymore. Please contact the main office phone during the business hours of 8am to 5pm Monday through Friday at your convenience.
Joan B.
03/2014
5.0
garage doors
  + -1 more
Cold called Travis in December 2013 trying to find a source for a custom front entry door. He was very responsive and came out within days to measure, go over my design ideas and discuss my project. He is very knowledgeable about wooden entry doors and walked me through the process. Had a quote back within a week, with a custom CAD drawing. Great Northern does not do the install, but Travis has a great contact who was hired to do the actual install. He came out with the crew and supervised the whole process. He has a great eye for detail and kept making sure I was 100% satisfied every step of the way. The process was smooth and I have a new gorgeous front door which turned out even better than I had imagined. Thank you Travis and Great Northern for a job well done.
Description of Work: Built and installed custom wooden arched front entry door
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Great Northern Door Company
[Members name] it was an absolute pleasure working with you! Enjoy your door......

    Contact information

    12937 Eagle Creek Pkwy, Savage, MN 55378

    www.greatnortherndoor.com

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garage Doors,
    Doors

    FAQ

    Great Northern Door Company is currently rated 3 overall out of 5.
    Great Northern Door Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Great Northern Door Company does not offer free project estimates.
    No, Great Northern Door Company does not offer eco-friendly accreditations.
    No, Great Northern Door Company does not offer a senior discount.
    No, Great Northern Door Company does not offer emergency services.
    No, Great Northern Door Company does not offer warranties.
    Great Northern Door Company offers the following services: Welcome to the home of Great Northern Door, a company dedicated to the finest craftsmanship in custom wood garage doors and custom wood entry and exterior doors. The sky is the limit on design!
    steel garage doors or steel entry or exterior doors.

    Contact information

    12937 Eagle Creek Pkwy, Savage, MN 55378

    www.greatnortherndoor.com