ANCHOR FENCE OF MINNESOTA INC

TWO YEARS AFTER THE INSTALLATION OF OUR NEW FENCE, ALL OF THE 4 GATES THAT WERE INSTALLED ARE NOT FUNCTIONING PROPERLY. THIS BEGAN LESS THAN ONE YEAR AFTER THE JOB WAS DONE. I HAVE BEEN CALLING AND ASKING FOR RESTITUTION FOR APPROXIMATELY ONE YEAR. ALL OF MY CALLS WERE SHUNTED BACK AND FORTH BETWEEN THE OFFICE AND THE SERVICE GUY. TIME AFTER TIME, APPOINTMENTS AND PROMISES WERE BROKEN WITH THE END RESULT THAT WE WERE IGNORED FOR THE LAST YEAR. AFTER SPENDING THAT MUCH MONEY, I WAS VERY DISAPPOINTED WITH THIS COMPANY AND HAVE STILL NOT GOTTEN THE GATES FIXED. THEY FINALLY SAID THEY WOULD FIX THEM IN SEPTEMBER (AFTER GETTING US TO PAY THEM AN ADDITIONAL $250), BUT WE HAVE YET TO SEE THEM. I AM DISGUSTED WITH THIS COMPANY.

RUDE IN EVERY ASPECT, FROM RECEPTIONIST TO GENERAL MANAGER. WORST CUSTOMER SERVICE EVER! LATE IN PERFORMING THE WORK. PUT THE FENCE IN THE WRONG PLACE, CALLED ME A LIAR ALTHOUGH I HAD SEVERAL PAGES OF THEIR DOCUMENTATION- REFUSED TO MOVE FENCE UNLESS I PAID MORE, REFUSED TO NEGOTIATE AND WERE GENERALLY SEXIST IN THEIR COMMENTS AND ATTITUDES, INCLUDING THE RESPONSE OF THE GENERAL MANAGER. AVOID AT ALL COSTS!