WILLARD'S DRAIN & SEWER CO.

BOTH PLUMBERS THAT CAME OUT WERE VERY PERSONABLE. THEY ARRIVED ABOUT 30 MINUTES AFTER I CALLED. THEY OFFERED TIPS ABOUT WHAT COULD BE CAUSING THE PROBLEM & HOW TO KEEP IT FROM OCCURRING SO OFTEN IN THE FUTURE. THEY DID THE JOB FOR ABOUT 1/3 THE PRICE THAT ANOTHER COMPANY (THE SAME WHO HAD CLEANED OUT THE PIPES ONLY 6 MONTHS BEFORE) WANTED TO CHARGE ME. ALTHOUGH THEY DID NOT CARRY OUT THE ROOTS THEY PULLED FROM THE DRAIN, THEY DID NOT LEAVE A BIG MESS. THEY SAID, ''SORRY ABOUT THE MESS,'' BUT I COULD HARDLY TELL THEY HAD BEEN THERE! :) I WAS VERY GRATEFUL TO BE ABLE TO GET THE JOB DONE FOR A REASONABLE PRICE. I WILL CALL THESE GUYS NEXT TIME.

MY TUB HAD BEEN DRAINING SLOW, BUT EVENTUALLY THE WATER FROM MY MORNING SHOWER WAS STILL IN THE TUB WHEN I GOT HOME FROM WORK. EVEN THOUGH IT WAS AFTER 5:00, I STARTING CALLING PLUMBERS TO FIND ONE THAT COULD COME THE NEXT MORNING WHEN I WAS ALREADY GOING TO BE HOME TO HAVE SOME OTHER WORK DONE ON THE HOUSE. WILLARD'S WAS THE ONLY PLACE THAT I GOT A LIVE PERSON WHO COULD ACTUALLY HELP RATHER THAN JUST OFFER A CALL-BACK FROM A TECHNICIAN. WHEN I ASKED IF THEY COULD COME THE NEXT MORNING, HE SAID, ''ARE YOU GOING TO BE HOME TONIGHT?'' I ASKED IF IT WAS GOING TO COST MORE AND HE SAID, ''NOT IF WE DON'T WANT IT TO.'' HE WAS GOING SEE IF HE COULD FIND SOMEONE TO COME OVER THAT EVENING. I ENDED UP CALLING HIM BACK TO LET HIM KNOW I NEEDED TO RUN SOME ERRANDS AND THE NEXT MORNING WOULD BE FINE, BUT IT WAS TERRIFIC THAT THEY WERE WILLING TO BE SO RESPONSIVE TO GET SOMEONE OUT THE SAME NIGHT, EVEN THOUGH IT WASN'T A DIRE EMERGENCY. THEY REFERRED ME TO KEN'S SEWER (SEE THEIR REVIEW).

FANTASTIC - VERY FLEX WITH TIMES AND WAS FAST, FRIENDLY AND PROVIDED SOLUTION TO PROBLEMS! WOULD RECOMMEND!

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THEY COULD HAVE COME RIGHT AWAY, BUT WE WEREN'T HOME, SO THEY CAME TWO HOURS LATER. WE THOUGHT THEIR PRICES WERE VERY REASONABLE. IT WAS A GOOD EXPERIENCE. THE PERSON EVEN EXPLAINED TO ME ABOUT HOW THE PIPES AND DRAINS WORKED, WHICH WAS NICE. HE ANSWERED ALL MY QUESTIONS.

RESPONDED IMMEDIATELY AND DID WORK WITHIN A COUPLE OF HOURS OF MY CALL. I WOULD HAVE BEEN NICE IF THEY COULD HAVE PUT UP SOME PLASTIC TO PREVENT SPLASHING....... BUT THAT MIGHT BE ASKING TOO MUCH....

WILLARD'S IS NOW CALLED KEN'S SEWER SERVICE. NOT ONLY WERE THEY THE MOST REASONABLE FOR THE TYPE OF WORK I NEEDED (THEY WERE PRICED AT ALMOST HALF OF WHAT ALL OTHER PLUMBERS FROM THE LIST ANGIE'S LIST PROVIDED ME), THEY ASKED ME A LOT OF QUESTIONS ON THE PHONE SO THEY WOULD ARRIVE PREPARED AT MY HOUSE TO DO THE JOB I NEEDED. IN ADDITION, THEY NOT ONLY WERE AVAILABLE ON THE DAY I NEEDED THEM, THEY WERE ON TIME! UNBELIEVABLY, THEY WERE ABLE TO EASILY REMOVE A HOUSE RAG FROM MY TOILET WITH A SNAKE. THEY DID NOT NEED TO DO MORE WORK THAN NEEDED. I REALLY APPRECIATED THEIR SERVICE AND WOULD RECOMMEND THEM TO ANYONE NEEDING PLUMBING UNCLOGGED/CLEARED.

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