We were very happy with the quality of the work. They removed some spots I hadn't been able to get out with my at-home machine. They did a good job on the stairs which hadn't been cleaned in quite a while.Their cleaning process didn't leave the carpet overly wet and best of all, there was no heavy chemical smell....just fresh and clean.He gave a hint on balancing the pH when using my home machine. Their prices look higher than those companies with specials and coupons but there were no mysterious add-ons, last minute changes or up-selling....worth the cost for great, non-toxic cleaning.
Description of Work: Cleaned our basement, upstairs hallway and two sets of stairs with landings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$362
Adrienne M.
02/2010
5.0
carpet cleaners
+ -1 more
We had never had our white carpet cleaned to our satisfaction, and had basically given up. Ultimate did a wonderful job on even the oldest stains. We don't have pets, but we did have lots of ground-in dirt and pink frosting stains. Voila! Gone. We will absolutely use Ultimate again, and often! Thanks!
Description of Work: Cleaned living room carpet, stairs, and upper landing, all of which has white carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Kenneth P.
01/2010
5.0
carpet cleaners
+ -1 more
Ultimate Carpet Cleaning did an excellent job on my carpets. The were on time, were friendly and professional. Thay took extreme care in cleaning the carpets, making sure the furniture and walls were protected when moving the cleaning apparatus around. I had some pretty dirty areas due to heavy traffic and they all came clean. Great job at a good price. If you hire these guys, you will not be disappointed. I will definitely use them in the future.
Description of Work: Had all the carpeting in my house cleaned that included 4 bedrooms, family room, living room, stairs and two hallways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN O.
12/2009
5.0
carpet cleaners
+ -1 more
Jon did a great job in cleaning our carpets.
Description of Work: Cleaned the carpet on our main living level
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Greg D.
09/2009
5.0
carpet cleaners
+ -1 more
Val was very helpful and courteous when I called and made the appointment. We needed to have them clean our parents house as well and made the appointment for both at my convenience. They arrived on time, explained what they would do and how much it would cost, as well as how to care for it after cleaning. They promptly went to work while protecting the walls and other areas to prevent damage. They did an excellent job. Even the wear paths were clean, and that did not happen with other cleaners we have had over the years. The carpet is about 8 years old and it was been cleaned about every two years but previous cleaners could not get out the deep dirt in the wear paths so they were very dirty. Not after Jon got done!!! I could not find a dirty area anywhere in the house. I am extremely happy with both my house and the house of my parents (more important my mother-in-law is happy). I will use them from now on and will happily refer them to my friends and family.
Description of Work: Cleaned entire house of carpet including two family rooms, dining room, living room one bedroom, and a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
SCOTT W.
09/2009
5.0
carpet cleaners
+ -1 more
Ultimate was right on time, and promptly did job. Val offered advice for spot cleaning pet "accidents" (we have three cats). I had used Ultimate a few years ago as well. And will again next time around.
Description of Work: Living room, hall, two bedrooms, and stairway - carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Mike and Sue H.
07/2009
5.0
carpet cleaners
+ -1 more
We received a reminder card with our appointment date and time a week before scheduled. John Erickson showed up promptly at 9 a.m. as scheduled. He was courteous, clean, professional and brought a gift bag of additional spot cleaner and booties for us to wear after he was finished so we wouldn't get our feet damp. He was quick and efficient and the carpet was beautiful when finished. It was mostly dry by midafternoon as John had said it would be. We felt the price was a bargain and we will use them again and recommend them whole heartedly.
Description of Work: John Erickson measured the carpet to be cleaned and gave us a written quote before he started. He explained the process to us and was willing to work with us on what we didn't want moved. We have a split level home and the square footage measured out at 500 sq. ft with 12 steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$326
Richard G.
06/2009
5.0
carpet cleaners
+ -1 more
Booking was extremely easy and quite soon after call. Employee John was running just a little late, but called in advance to let me know. His work was exemplary. He told me about the limitations in treating dog urine stains and then exceeded my expectations. John was quick, thorough, and very professional. On top of all that, I thought the price I was charged was very reasonable.
Description of Work: Cleaned living room and dining room carpets after pre-treating for dog urine stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy S.
05/2009
5.0
carpet cleaners
+ -1 more
I needed carpet cleaned right away; I called on Monday and they managed to fit me on on Wednesday. I vacuumed very thoroughly ahead of time. Cleaner actually came early after checking with me to be sure it was ok, gave me an estimate considering fact that house was empty-no furniture, the spots, etc. that had to be done and my time and budget and managed to do everything that I needed within the needed time frame and price. (He gave me $10. off because of Angie's List) . He also brought a goodie bag with shoe covers to use on the clean carpet, some spot remover that they will continue to give free. I was given lots of advice and info. about the carpet and its condition and care and instructions on how long to dry it and how to use that sticky plastic protector on it (2 days max). Drying time varies accoring to heat ahd humidity so I had to be flexible. Cleaner was professional and helpful and took time for questions, even time to show my inquisitive spouse how his equipment worked.. Carpet looked great after he finished.
Description of Work: Carpet cleaned in an empty house. 2 bedrooms,1 large closet, living room/dining area, 2 halls, steps to basement. I had very thoroughly vacuumed before the carpet cleaner arrived. There were some really bad spots on the carpet, esp. from moving things in and out and some spills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeffrey W.
01/2009
5.0
upholstery cleaning
+ -1 more
Everything smells wonderful and looks great. He did such a thorough job that it all dried quickly too. He spent a lot of time on each piece and I appreciated that.
Description of Work: I had a couch, recliner, one over-stuffed chair-and-a-half, and an over-stuffed couch cleaned. These pieces get a workout with two small dogs, an infant, and a preschooler living here too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Patricia M.
11/2008
5.0
carpet cleaners, house cleaning
+ 0 more
Arrived exactly at the specified time & completed cleaning in under an hour. Our carpet was very soiled & they were able to get it looking much better. Price was very reasonable. I have no problems or complaints at all.
Description of Work: They cleaned a living room & office area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Larry B.
10/2008
5.0
carpet cleaners
+ -1 more
Great results. These guys exceeded my expectations. They use newer, top-notch cleaning equipment and were very punctual. The previous carpet cleaning company left a grey, dingy, soap film that looked unsightly and John managed to remove it. I plan to use them exclusively in the future.
Description of Work: 40' hallway and 13 steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charlie N.
10/2008
5.0
carpet cleaners
+ -1 more
John was very personable. His work was impeccable. We love that the cleaners he uses are non-toxic! I've already recommended Ultimate to two friends.
Description of Work: John cleaned our stairs, hallway, two bedrooms, and a walk-in closet. He completed removed every stain that we had on our stairs. (We didn't have stains anywhere else).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BARBARA L L.
09/2008
5.0
carpet cleaners
+ -1 more
My carpet and my chair turned out like they were brand new. They steam cleaned the carpet so it dryed in a matter of hours. They used products that were green friendly. They were very prompt and friendly. Because of my disability I couldn't move some furniture and they were more than happy to help me. They gave me some very effective stain remover for free. They also left me a goody bag complete with before and after pictures, candy, pen and pencil, and a hand written thank you note. They are also involved with a non profit organization called DART, which helps out the handicap and the elderly. They only schedule a few appointments a day so they can take as much time as they need each job. I have tried other big name carpet cleaners and they don't hold a candle to this company. I would give them an A +++ in every category.
Description of Work: They thoroughly cleaned the carpet and an audemin in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ULTIMATE CARPET & UPHOLSTERY CLEANING
THIS MEMBER WAS SUCH A NICE PERSON TO CLEAN FOR THAT IT MADE US WANT TO DO EXTRA THINGS FOR HER. IT WOULD BE A PLEASURE TO CLEAN FOR HER AGAIN!
TESS K.
09/2008
5.0
carpet cleaners
+ -1 more
The project went well and I would use this vendor again.
Description of Work: I sent an email request on labor day weekend and received a response that same weekend - which was going beyond. They called me promptly Tuesday am (after labor day) and set up appt for 2 weeks later. I received a reminder card the week prior to appt. with details on what to prepare prior to cleaning. The cleaner (forgot his name) arrived 15 minutes early carrying a gift bag for me. The gift bag included spot clean up fluid, booties to wear over shoes, and information on charitable rug cleaning event they are hosting. He was very thorough, professional - walked through my basement and ares for carpet cleaning. I also requested upholstery cleaning and he looked at fabric for my couch and made sure it was suitable for cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DONNA B.
07/2008
5.0
carpet cleaners
+ -1 more
Terrific! I am about to call them again. Prompt, professional, knowledgeable, polite, and really really good at what they do. My house has a split-level entry. I asked Jon to do all the stairs, so he did the downstairs entry space too. I had shut the door to keep the dogs out of his way. When I opened the door after he left, the before and after was amazing! He also cleaned a persistent spot where the dirt seemed to be growing up out of the carpet itself (I had cleaned it several times, even got down and scrubbed with Fels Naptha -- it always came back.) I'm going to have him do the whole house before my relatives come to visit.
Description of Work: Cleaned living room, dining room, hallway, and stairs. The price I listed above is approximate -- I don't remember. Excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ULTIMATE CARPET & UPHOLSTERY CLEANING
SHE WAS VERY SWEET AND KIND. REALLY EASY TO WORK WITH. ENJOYED CLEANING FOR HER.
JUDITH H.
07/2008
5.0
carpet cleaners
+ -1 more
We chose this company because of all the good ratings on Angie's List. We did not have any specific problem areas to clean, but they did a nice job. I was glad to use a company and have no surprises.
Description of Work: We had them clean one room of carpet and clean some upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DORTHEA D.
05/2008
5.0
carpet cleaners
+ -1 more
I have used them quite a bit. They are very personable. Small family run company. Accommodating and flexible. And the important thing: they do a good job. We have animals and they are honest with letting us know results. But the carpets still look good.
Description of Work: Cleaned 2 rooms for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ULTIMATE CARPET & UPHOLSTERY CLEANING
VERY PERSONABLE AND A GOOD CUSTOMER.
MARK & LINDA D.
12/2007
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They sent us prep instructions in advance, which was helpful. Val & John arrived promptly, inspected the rooms and explained what they would do. They completed the work quickly (a little over 2 hours) and were very careful with the furnishings. The carpets, which are 17 years old and had not been cleaned in several years, look better than they ever have--the steam-cleaining process works very well. Remarkably, they were able to remove stains that other cleaners had been unable to remove, and that we had given up on. To top it off, the carpets dried quickly and there is no residue. We will use them again!
Description of Work: They cleaned all carpets in the house (3BR, LR, FR, DR, stairs, hall), and one chair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Diane J.
12/2007
5.0
carpet cleaners
+ -1 more
They did a great job! I just had some remodeling done and my carpets were dusty & very dirty. The results exceeded my expectations! Very friendly & professional.
Description of Work: Cleaned living room, hallway, three bedrooms, laundry room, den, 13 stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281.42
JANE S.
10/2007
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We use Ultimate every year and always get the same great service. Our service representative (Butler) is prompt, thorough, professional and goes the extra mile.
Description of Work: Cleaned 8 rooms, hallway, 13 stairs, sectional sofa and chair and ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$541
Response from ULTIMATE CARPET & UPHOLSTERY CLEANING
THE MEMBER HAS ALWAYS BEEN VERY NICE TO CLEAN FOR. SHE LETS US KNOW HOW MUCH WE ARE APPRECIATED. THE MEMBER IS A VERY GOOD CUSTOMER AND WE ALWAYS LOOK FORWARD TO HER CALLS.
JACQUELINE P.
08/2007
5.0
carpet cleaners
+ -1 more
They clean 2 or 3 rooms at time, which is basic package.
Description of Work: I use them to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
KATHLEEN J.
11/2006
5.0
carpet cleaners
+ -1 more
Everytime that we have called they have been great about getting our carpets cleaned right away. They do a great job!!
Description of Work: We had the living room, dining room, hall, and bedroom carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CHRIS R.
05/2006
5.0
carpet cleaners
+ -1 more
The folks answering the phone were very pleasant when we scheduled the job. On the scheduled day Jon called me to let me know of an earlier available time frame for cleaning my carpet. Jon was courteous & professional, & when he measured the room he determined that I had overestimated the square footage. He did a great job cleaning the carpet.
Description of Work: Cleaned carpet in commercial office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Lance M.
03/2006
5.0
carpet cleaners
+ -1 more
John is great to work with. He did a nice job for a good price. This is the second time I've worked with him, and I'll call him again.
Description of Work: They cleaned the carpet in the living room, hallway and bedrooms.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Water & Smoke Damage
FAQ
ULTIMATE CARPET & UPHOLSTERY CLEANING is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 12:00 PM
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
ULTIMATE CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: Check,MasterCard,Visa