The Handyman Can!!! Inc

I was SO impressed....from the quick response to my inquiry on Angie's List, the email reminders, the ability to set up an appointment that works for my schedule, to the completion of the project. Johnny was so personable when he came out to review the jobs that I needed completed. He was able to give me an estimate on the spot & schedule a time to start the job. I felt so comfortable & safe enough to go forward with the job. 2 weeks later, after an email & phone call reminder (thanks!), Bill came out & was right on time (if not early!). What a great guy! He was so personable & helpful...even showing me how easy it was to grout should this happen to me again. My faucet install was a little bit tricky due to odd sized pipes. He had to run out to the hardware store but never was upset (even when the pipe started to spray water...totally not his fault!) He was even so sweet to my dog...that definately deserves an A+ rating right there! He cleaned up after the job even offering to take away the big box that my shower door came in...thanks! The estimate was right on and everything went just great! I can't wait to hire them again for more jobs around this place....painting next?? Do not hesitate to hire this company...they do a great job! I just can't say enough great things! Thanks so much!

There was great communication throughout the entire process, called night before & again the morning of our appointment to update on arrival time. After the project was completed I received another follow up call from Sara & John to get my feedback on how I thought everything went and was encouraged to share any questions or concerns that I may have had. What first caught my eye on Angie's List, was the personal background John Thomas offered in his "Handyman Can Inc" information. I had hoped it would be an omen for high quality customer service delivered with a personal touch. I was not disappointed with my expectations as everyone we worked with in the process was very professional. Bill and Ricky went out of their way to make sure that the job was done right, even though it required them to go far beyond the original work order. This also meant driving to get supplies for the additional problems they encountered. Despite all obstacles, they finished the same day. A quality job.

John was very professional and even climbed into the attic to look for problems with the roof. I really appreciated his willingness to discuss work that will be needed in the future and give us estimates for 3 different projects so we could get needed work done now and plan for future work. The person who completed the repairs (caulking several spots on the roof and around all roof vents) was also helpful.

The original bid was for $2,100 to complete the stated work; not an hourly bid. However, the work duration was greater than planned. The problem in part was the bid was performed over the phone vs. on-site, and the work scope increased at my request. The end cost was $4,200. The was contracted out and the contractors were very responsive, polite and worked long hours to complete the job. However, the work duration was protracted and the quality of work was not as expected in some areas. The drywall work / ceiling work was great. The custom cabinet, wood trim and painting work wasn't quality. John, the Handyman Can owner, came to my house to review the work, assist with completing the work and negotiate the increased cost. John was also pleasant but the end result of the quality of work for the cost was disappoint. The quick response to get someone to the house to do the work and politeness was a positive.

Mike showed up right at the time advertised. I appreciated his expertise and he did a great job. Communication was very good as well. Received a call shortly after the initial call. Received call back afterwards as well to check how things went. I would definitely recommend, and will use The Handyman Can for any future projects.

They came in, looked at the grout, and it turned out that it all had to come out. It was a fine decision, and they installed an insert for us and redid the drywall and the plumbing. They did a good job and we have nothing but good things to say about it. The plumber who came out was very personable, friendly, and responsive. They picked up the supplies and cleaned up after themselves beautifully.

One of the more odd encounters with a contractor. I called early last week & left all my contact info & brief description of problem (roof leak....water in upstairs bedroom). I called again the next day as had forgotten to leave my cell #. It felt like they had no record of the 1st call as had to leave all contact info again (3 phone #s plus email). Later in week I got home in evening to find a voicemail from a woman at Handyman Can who said please call us back. I called back next morning & receptionist had no idea why I was called and asked for all my contact info again. I gave it but then said that if I didn't hear back from them that day I would assume they didn't want the business. That evening John Thomas called & left message on my cell as well as a text message. He said that they wouldn't be able to schedule an appt until Monday when scheduler returned. Okay. Next day John Thomas called & texted again asking me to call him. I did. He asked if I was the person with attic/water leak issues that he had spoken to earlier. Apparently they had a lot of calls & some miscommunication & confusion there. Sunday evening John Thomas calls & leaves a message that he is able to schedule appt right now. I call back & we get appt set up. He later calls & texts back that would like to move appt to earlier in day and that the person he wants to send doesn't have ladders. We talk and he agrees that they do need to bring ladders as those I have won't work. He asks if I have heard of docuSign. I had not. He wants to send someone out on Wed but wants me to sign a document (with my credit card info) in advance. I told him I wasn't comfortable signing anything until I heard what they thought the problem was. He said they wouldn't run my card until after the work was completed. I asked if his company didn't provide free estimates first. He said that they intended to find the problem and fix it on same day. (I'm fine with that but I want to be able to say yes or no to the suggested repair). John Thomas asked that I trust him and his reputation on Angi's List. I said I wasn't going to sign prior to hearing what they had to say. He then said that maybe he'd come out to the house himself but said that he'd have to charge me an additional $90 as they would be making two trips. So upshot is they do charge $90 for evaluating problem & providing estimate. I've not encountered any other contractor/repair person on Angi's List that charges to come out and look over a problem and give an estimate of repair costs. I've never had a repair person ask me to give them my credit card info before they even look at a problem or who didn't give me the opportunity to agree to a repair before proceeding. I felt pressured. I did not hire Handyman Can as I don't believe this is a good practice and I don't "just trust" his reviews on Angi's List. A few minutes later John Thomas sent another text apologizing saying that of course he would make two trips. I am not hiring this contractor as I don't feel good about his practices.

Two workman provided the labor and materials Had a late start due to weather but finished the job by 9:30 that evening. Very good work and the site was cleaned up. Would recommend this firm again.

I contacted Handyman using online request for estimate. Within a day I received a phone call to discuss the project. Date and rate was set up. The work was done exactly as I wanted. No mess and no problems. I would use this company again and recommend them to others looking for someone who will take on a smaller project. First rate.

John responded to our request very promptly and provided us a very professional estimate for the work scope we requested. Due to a medical situation, we decided to postpone the project, but we will very definitely consider John's company for this job when we are ready to proceed.

It turned out I did not use him because after I explained the electronic faucet I had and the trouble I had with it, he said he didnt have the right guy at the time to do the work. I REALLY respect that! I dont want someone coming in who does not have all of the qualifications. He may have someone now. But he referred me to someone who turned out to be a great plumber for the type of faucet I have. He could have told media guy could do it, but he didn't. That is professional and proper. After all of our discussions he sent me a thank you note--promptly. His business is going to do well because he cared about getting my work done right. We will definitely use him in the future.

Was looking for a few small things done around the house and a deck on a new built house. Email back and forth was really good. May 28 got a friendly call from someone promising me with a estimate for the deck BY June 4. Still no call or email. Already have signed a contract with a different builder yesterday. Very disappointed. Professionalism is getting a D because of how friendly the emails and calls were.

They were exceptional. The persons I dealt with to make the appointment and the person doing the work were professional and prompt. I would definitely use them again.

He arrived when he said he would, reviewed the scope of the project, and gave me a cost estimate which he stuck to. He then returned very quickly with the materials he needed and removed the rotted 6" X6" timbers. Then he installed the new timbers. He understood that I was in a time crunch and delivered quality work in an accelerated time frame. I would definitely use John Thomas and Handyman Can again. He may be the President of this franchise, but he went way above and beyond on my job hanging in there until the job was done to my satisfaction at 10 P. M.

He was pleasant and professional. I felt like it was a little overpriced, but he did agree to put a cap on the most I would pay him for the projects. I appreciated this.

He arrived on time and correctly assessed the situation. Luckily it was an easy fix and he showed me how to adjust in the future

They did a pretty thorough job.

Very easy to set up the appointment and to get an estimate of the job. I was warned of some potential issues with matching the color of the siding on the house and they were able to come up with a way to deal with it that was not expensive. They did the work when I was at work and kept me informed of the progress. I couldn't ask for anything better - the whole process was very easy and quick.

Awesome! Sarah in the office is very responsive and worked very hard to figure out what we needed and who could best do it. Ricky did a great job; very efficient and just a nice guy. Highly recommended!

He was professional and prompt

He called because there was a snow the night before and traffic was terrible so he was a little late. He did a great job with an unusual fan set up and was done in an hour. The new fan has been working great.

I would highly recommend this company to anyone who wants an inexpensive and completely satisfying job done. The prices were reasonable and the service was prompt. Thank you, Handyman Can. I'm really glad I found you on Angie's List. Sue Richardson PS Johnny O. even came back on a Saturday to complete the painting of my walls. Now that's dedication.

I was very impressed with John's responsiveness. He emailed me within an hour of my initial contact (on a Saturday). We connected by phone and set up a time for a bid. Although I ended up canceling the appointment because it turned out that the tile contractor we hired has his own handyman, I would not hesitate to contact John for another job. An even more pleasant surprise was receiving a hand-written thank you note from John a day or two later. A class act!

Bill worked very hard to do the repair properly and efficiently. He spent at least 2 hours working in cramped conditions wearing a breathing apparatus, and in large amounts of moldy, wet, fiberglass insulation. He took pictures to show me what was done and it was perfect. He did a great job and I am very satisfied. The remainder of the work, in our bedroom walls and ceiling, has yet to be completed, as we have to wait for the moisture to subside where it was frozen like large long icicles along my internal walls. This is the largest part of the job which has yet to be done. I will keep you informed when we start the work. It will be the beginning of next week, depending on the temperatures and the weather.

WOW, as this was my first experience (but not the last) with Handyman Can, I would say this was thee best experience with hiring someone to help. I called them and they returned my call quickly. They asked for some information about my needs and said someone would be contacting me soon. Which he did. Matt got there and went right to work. He pull snow off my roof and then went up and worked for hours to get chanels in the ice on my roof. He even went beyond by puling snow off my front roof too. Matt was the most professional and nicest person I have ever had worked with. I would highly recommend Handyman Can to anyone looking for excellent and professional work do. I plan on keeping them as my go to guys for all my project that are being planed for this summer. As a senior I could not have asked for a better experience. THANKS MATT!!!!!!