Sharon Helene's Housecleaning

We had never had any sort of housecleaning service in the past. However, my husband had been ill for more than a year and our house showed we had been focusing on things other than cleaning. Sharon cleans for a friend of ours so we contacted her and she initially seemed very interested in the work. The two times she came, she did very good work, and moved very quickly and efficiently in cleaning the areas we wanted her to focus on. We were happy with what she did and would have continued to employ her services for several hours every other week. However, she has personal issues in her life that apparently eclipsed her desire to retain us as clients. She told us she had recently gone through a divorce and has been working out custody issues and has had some housing issues as well. On the morning she was scheduled to come for the third clean, she first told us she would possibly be late. Then she told us she would call us later that day to reschedule. No call came, and she was very short with me the next day when I followed up with her. She later told us that she did not want to drive the 20 minutes extra to our house and preferred to work nearer to Oakdale (where she lives). Everyone has issues that sometimes interfere with being able to complete promised services, but Sharon was decidedly unprofessional in how she handled the whole situation. Despite the fact that we were very happy with her work, her lack of professionalism was bad enough that I would never use her again or recommend her to anyone I know.