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Sentry Systems

Home Security Systems, Home Automation, Solar Panels,

About us

Sentry Systems installs, services and monitors thousands of homes and businesses in Minnesota and Wisconsin. We see it to be very important to take good care of our customers, even if that means additional expense on the part of the company. Only by monitoring our customer's systems locally can that quality of service be controlled. Our trained technicians average over 15 years of experience. We have gone from the days of making our alarm system circuit boards 50 years ago to integrating the most sophisticated home automation systems with your smartphone. Sentry Systems is family owned and operated. Get to know us and see for yourself why we are the safer choice!

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

FIRE ALARM SYSTEMS, MEDICAL ALERT SYSTEMS, BURGLARY ALARM SYSTEMS, LIGHTING AND HEATING AUTOMATION, ENERGY MONITORING, DEMAND LIMITING, DOOR LOCK GARAGE ACCESS CONTROL SYSTEMS, REMOTE CAMERA SURVEILLANCE, LOW VOTAGE WIRING, UL SERVICE CENTER, UL CENTRAL STATION MONITORING SERVICE & RADIO MONITORING SERVICE.

Services we don't offer

Sentry Systems does not provide Door installations, irrigation piping, physical solar panels or heating systems. Instead we provide and install the automation devices that control these systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
3.6
responsiveness
4.5
punctuality
4.5
Showing 1-7 of 7 reviews

David G.
07/2014
3.0
home security systems
  + -1 more
unknown
Description of Work: My experiences may no longer apply as the company has changed owners. I cancelled our contract after the term ran out. No one called or made any effort to find out why or to try to get us to re-up which I probably would have with some conversation. A few of my complaints: The then salesman and the then operations manager lied to my face about how the system worked with the main office and how often an operation check was run when they wanted me to sign the contract. I found out later talking to the dispatcher how it really worked. Also, the tech burned out my outside (working) siren and replaced it with a simple tone (useless) and charged me for it. There was more but this is enough for here. Again, this experience is with the old company, maybe the new one is better, but they still never called.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Tom N.
07/2014
5.0
home security systems, home automation
  + 0 more
unknown
Description of Work: Replaced electronic panel and cell communication device. System works fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet V.
03/2014
4.0
home security systems
  + -1 more
They contact my friend and police department when the alarm goes off.
Description of Work: I have had Sentry Systems security for my home for over 10 years. My home is in a rural area and a secondary residence. A forfend checks on my home and is the contact when there is an alarm that goes off. Sentry Systems has been very accommodating and I have bee very pleased with their service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$29

Ginette L.
02/2014
5.0
home security systems
  + -1 more
We have used Sentry Systems for personal as well as business security services. We have been very satisfied.
Description of Work: Security System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Michael V.
08/2011
1.0
home security systems
  + -1 more
Terrible. Took off work to meet the technician who never arrived. The office could not tell me if they had been dispatched...promised to call back...which they never did . Waste of time.
Description of Work: Set up an appointment a week out to have an existing alarm system serviced and new door transmitter installed..agreed to the rates including $120 trip charge.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sentry Systems
This comment was made by someone who was not our customer. The service rate was higher since he was not one of our customers. We also never had a time or date scheduled with the customer, so the information presented about missing an appointment is not accurate.

MARTHA B.
10/2006
5.0
home security systems
  + -1 more
Overall I feel safe knowing they are monitoring my home while I am there and away. I've accidently tripped the alarm on several occasions, and even though I'm pretty sure they know who I am they haven't considered it a "false" alarm until I've given them my password.
Description of Work: Monitoring of security system in my home (billed on a quarterly basis).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

MARTHA B.
10/2005
5.0
home security systems
  + -1 more
I'M SATISFIED WITH THE SERVICE THEY PROVIDE. THEY'VE BEEN QUICK TO RESPOND WHEN I HAVE ACCIDENTALLY TRIPPED THE ALARM.
Description of Work: QUARTERLY MONITORING OF HOME SECURITY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

    Contact information

    4463 White Bear Parkway Suite 106, Saint Paul, MN 55110

    www.thesaferchoice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Solar Panels,
    Locksmiths,
    Lighting,
    Lawn Irrigation,
    Garage Doors

    FAQ

    Sentry Systems is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Sentry Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Sentry Systems offers free project estimates.
    Yes, Sentry Systems offers eco-friendly accreditations.
    No, Sentry Systems does not offer a senior discount.
    Yes, Sentry Systems offers emergency services.
    Yes, Sentry Systems offers warranties.
    Sentry Systems offers the following services: FIRE ALARM SYSTEMS, MEDICAL ALERT SYSTEMS, BURGLARY ALARM SYSTEMS, LIGHTING AND HEATING AUTOMATION, ENERGY MONITORING, DEMAND LIMITING, DOOR LOCK GARAGE ACCESS CONTROL SYSTEMS, REMOTE CAMERA SURVEILLANCE, LOW VOTAGE WIRING, UL SERVICE CENTER, UL CENTRAL STATION MONITORING SERVICE & RADIO MONITORING SERVICE.
    Sentry Systems does not provide Door installations, irrigation piping, physical solar panels or heating systems. Instead we provide and install the automation devices that control these systems.

    Contact information

    4463 White Bear Parkway Suite 106, Saint Paul, MN 55110

    www.thesaferchoice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed