Schneider Carpet One

Pat T. at Schneider was able to identify for us right away a carpeting that would be good to add over existing hardwood floors in three rooms of our 100+ year old house. We wanted to make sure we would do minimal damage to the floors. The carpet he identified has the pad built in to the carpeting, so it lays heavy and therefore doesn't need as much to keep it in place - meaning, it is held in place with special double-sided, not nails or glue. Only the transition pieces are held down with glue. As a bonus, the carpet they identified is relatively "breathable" for the wood and considered to be "low VOC". The installation crew did a great job. It seemed tricky to us because we had a lot of furniture and not a lot of space to move it to for installation. Pat assured us they were used to dealing with this situation. We also have a relatively tight corner on the stairs going to the second floor and they were able to get two rolls of carpet upstairs! They helped us problem-solve a last-minute issue we discovered having to do with carpet placement relative to our back door.

When Mark arrived, he had no carpet samples with him so we never saw (color) or felt (texture) what we might actually be ordering. He was not able to give us a quote before he left. We drove to the Schneider Carpet One store to look at actual carpet samples but he could not find most of the samples we had been discussing. Mark should have rescheduled our meeting and come much better prepared. And lastly, the proposed price was, in my opinion, very high.

There are no visible seams! I have had only their carpet installed in my home for the past 40 years,Every person was professional and most importantly the installers were respectful of my home and woodwork.Last year I bought the exact same carpet as Schneider company from a very high end store as they were running big rebate sale.Big mistake! There were seams that were not hidden and was told they would settle down with vacuuming.This did not happen intact an unseen seam had actually appeared.Yes I saved a thousand dollars in rebates but I will never again buy carpet from anyone except The Schneider Company Carpet One again! They simply are the best!

Evening in the weather time I can stand their on my barefoot.. It just beautiful and great. Just beautiful. Refer to us and we will recommend him.

They were fantastic. They provided expert consultation and service. Pat was our project manager and his skills and expertise were evident throughout.

Beginning in the summer of 2016 I worked with Pat Tierney of Schneider Carpet One to select flooring for my new condo unit. He was extremely helpful in advising on pros and cons of various products. The project was to begin late September, 2017. When the existing carpeting [recently installed by the previous owner] was ripped up, water damage to the subfloor was evident and extensive mold was discovered beneath the subfloor. Pat helped Me locate the professionals I needed to address the severity, and fix it. The floor installation was delayed for several months of mold remediation. During that time, Carpet One stored the floor product at no cost to Me. Pat was extremely patient. He juggled schedules with mold remediation work to replace subfloor and base boards in affected areas and the flooring in 2 bathrooms that needed to be removed. Throughout this process, he went above and beyond to make the best of a bad situation and to finally ensure the original flooring project was completed as quickly and professionally as possible. The installer was easy to work with and did a flawless job. A one week floor installation project turned into a seven month nightmare, but Pat Tierney and everyone at Schneider Carpet One helped at every step of the way.

We had flooded basement & had to tear out part of the carpet padding. The work that was completed went very well. Curt Rens returned our call & e-mailed us with an estimate right away. The work was completed by a very nice gentleman on the date we agreed upon. He came on time & completed the work as promised. He asked us to see the work he did & if we were pleased with it. It was done nicely. Very professional.

Excellent. Great cooperation and on time delivery of services. Utilized remnants for two rooms and new carpet for the living room and stairs.

Pat was very patient and took my husband and I around the store to look at all of our options. We preferred the service at Schneider Carpet One, but went with a different carpet store only because we found a carpet we preferred at another location. In the future, I would not hesitate to contact Schneider Carpet One for future home projects.

They were able to get the carpet we wanted and have it installed quickly which was important to us. They were helpful when we called with questions but we did need to reach out to them to verify start times and when we would let them in the house. Would have preferred a clearer line of communication on those details.

I worked with Curt Rens; who quickly made time to meet, discuss me specific needs, and accommodate a tight schedule to get the work done. Curt was great on follow up and his team went above and beyond to make sure the work got done, right. My needs were small, but they met them in a big way! I would recommend Curt and Schneider Carpets for your next project.

They did a perfect job. The seam in the middle is practically invisible, and they fit the linoleum perfectly right up to the edge everywhere.

As I mentioned above, we ended up using Home Depot at about half the cost of this estimate.

They showed up when they were scheduled and finished pan time, cleaned up any mess. Received follow up call in a couple of days to see if I was happy with the product and the install.

The new carpet looks great. Their price was similar to two other bids, but I selected them in part because they said they'd move our furniture around. My wife and I have bad backs, and couldn't have done it ourselves. But paint was chipped on doorways when they did move the furniture. Of course if my wife and I had tried to move things ourselves, we might have chipped some paint in doorways as well. And when removing carpet in one room, paint pulled away from the recently repainted baseboard. I don't know if that could have been prevented by running a box cutter blade along the edge between the baseboard and the carpet before the carpet was removed, or if it was inevitable. In any event, the carpet looks great, and feels great when we walk on it. And we plan to hire them next year to pull out the carpet in one the rooms on our first floor, and sand and refinish the floor in that room and our kitchen. Their salesman didn't oversell, and their staff was prompt, and except for the chipped paint, they did a great job. Overall, we're very satisfied.

Our contact person was great. All work was of the highest quality and done efficiently and on time.

This was a small transaction. I needed new padding for two room-size area rugs. Lowe's had tried to sell me that thin fold-up mesh. Schneider's cordially showed me three grades of thick padding, cut it to length and loaded it in my car. I'd go back again if I needed carpeting.

About two years ago we contemplated this project and had Don from Schneider Carpet One come and provide us an estimate. At that time made the decision to hold-off on the new carpeting for a variety of reasons. Fast forward to 2013 and the need for new carpet was unavoidable. We called Don and he came back out and re-measured and quoted the project. In the interim we changed carpet selections to a non-Carpet One brand. Don successfully negotiated the pricing with the new supplier and we had a deal. The installation team was extremely professional and careful with all of our belongings that had to be moved in and out of each room. The seams in the carpet are impossible to see -- and I know where they are. There was a small issue with the clean-up on the final day, and the issue was immediately handled to our satisfaction. Our home is beautiful. We have already received compliments on the new carpet. We also have already recommended Don and the Schneider Carpet One team to several friends.

Wonderful service above all, Curt was great to work with and the installer did a beautiful job in a tight spot!! Price was great and would recommend Schneider Carpet One!

We had a fire in our house and I saw online that they handle insurance restoration services. I called for more information and the person I spoke with was extremely helpful. I stopped in the following day and met with Don. I showed him the report we got from the insurance company with the specs of the old carpet and he knew immediately what it meant and showed me comparable carpets. He was extremely knowledgeable and explained the difference between the various styles of carpet and construction. My husband wasn't there so Don sent me home with two of the carpet samples so we could decide if we liked either style and color in our home. We called the following day with questions and I told him we choose a style but could not decide on a color. He generously suggested we keep the samples over the weekend. Don came the following Monday to measure and give us an estimate, which fell right in line with the report from the insurance company. We submitted the estimate for approval and placed the order the following day. He also scheduled the installation. He followed up on the order with the carpet mill and the shipping company and discovered it was due to arrive earlier than expected. He called to offer an earlier installation date because he knew we were anxious to have our house put back together. On installation day, the employee arrived on time (actually 2 minutes early) and did a fantastic job installing the carpet. Don told him that another company gave us the wrong carpet the first time around so he asked if we would like to see it before he installed it. We did and it was exactly what we had ordered. He installed it in a few hours, vacuumed and had me take a look before he left. His workmanship was perfect and the carpet looks great. There are no scratches or scuffs on the wall. I would absolutely use Schneider Carpet One and Don again. I highly recommend them, especially for insurance work (fire damage, water damage, etc.). The entire process was perfect from start to finish and we could not be happier.

We were given a date for an estimate and the salesman was very prompt. He did the measurement and got back to us within two days. However, the price was considerably higher than another estimate we received, so we opted for the other company.

This was an excellent experience. We were helped immediately by Trinette Nelson, project manger and interior designer, when we visited the showroom. She carefully asked about our project, came to our home, made excellent design and product suggestions, and provided a clear cost estimate. The Schneider employees and their sub-contractors were uniformly professional and pleasant. The work was done quickly but not rushed so that the quality of the finished work was not compromised. Several months after the work was completed we needed to have repair work done for a carpet burn from a fireplace. Ms. Nelson arranged for an excellent carpet repair specialist to contact us and the repair was completed within 48 hours.

They came out right away to give an estimate but I ended up going with someone else. They were prompt and thorough and the worker was honest to me and told me what would be helpful.

On very short notice came out and cleaned the carpet. Did a good job and were very pleasant to work with. Definitiely worth calling. Iain

I called for an estimate for carpeting the 12 stairs down to our basement, there was not problem scheduling the estimate. Joel came out the day after I called, after asking numerous questions on the phone. He was right on time and very friendly. He gave me a rough estimate, and then told me that if we were willing to pay in cash he could knock about $400 off the price. Joel said the job would take about 6-8 hours. He told me he would e-mail me the bid that night or the next morning at the latest. On Friday I still had not gotten anything and called and he said he would get it to me that day. Still never got the estimate, I called again and left a message. Over a week later there was still not estimate. We went with another company and they installed in less than an hour for less than his discounted price. The owner called twice in order to try to make amends with us in regards his his sales person, but we already had gone with someone else.