Roof to Deck Restoration

Description of Work: They cleaned and stained my deck. I had asked them to replace some boards but they did not do that for me though they said they would. Otherwise, I was very pleased.

Description of Work: They are very poor communicators and high quality performers. They gave me a slightly inaccurate estimate, didn't call me when they were supposed to, took over a month to come out even though the person on the phone said they were available and not backed up. When they did finally call to say they were coming out, they couldn't give me a time and wouldn't call me back when I called several times to get one. | |They did a fantastic job of cleaning my asphalt roof! After I chewed the company out about the way they communicate, they became very attentive. A few days after they cleaned the roof, I had a tree removed, which exposed another part of the roof which was covered in algae which would not have been visible when Roof-to-Deck came out the first time. This time they came out immediately (for $100 + tax) to clean that additional part of the roof. When I inspected, I noticed they did not get all the algae off that section. When I called about it they next morning, they said the technician would return the next day to clean it again. When I got home that evening, it was already done and looked beautiful. | |In conclusion, they do great work and after you get on their case, Roof-to-Deck becomes very responsive. The techs that do the work are very professional. My roof looks gorgeous, and yes, if the work holds up like I think it will, I would certainly use them again!

Description of Work: Deck wash, strip bighten and stain. Went very well. Showed up on time and worked without interruption all day. Both techs returned on following day to do touch up and added work. Our second experience with them. A real keeper.

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Description of Work: Cleaned, sanded, stained and protected 12x12 deck and top rail. Work was done very efficiently and quickly. Customer service was excellent. They always returned my calls and overall it was a great experience. Definitely recommend them. |

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Description of Work: Cleaned and stained deck and porch

Description of Work: Cleaned Stucco on front of the house. Cleaned gutters.

Description of Work: great job

Description of Work: Clean shake roof.

Description of Work: Cleaned and re-stained my deck.

Description of Work: Deck staining. I have used them almost every 2 years since 2002 to keep my cedar deck, truly looking new.

Description of Work: Cleaned and sealed deck and screen porch.

Description of Work: Removed all ice from the roof and gutters.

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Description of Work: Cleaned algae from roof.

Description of Work: Resurfaced deck.

Description of Work: Scheduled for ice dam removal, never showed, gave the run-around

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Description of Work: They removed the major ice dams with special steam machine, with no damage to the roof.

Description of Work: They stripped the deck then aplied an oil based sealant.

Description of Work: Nothing- We asked Jeremy for a price and whether the solution used would harm the deck. He said absolutely not. Here is what we found "Chlorine Bleach or Sodium Hypochlorite (active ingredient in Chlorine Bleach) based deck cleaners that the uneducated recommend may appear to quickly remove mildew (white in color) and mold (black and other colors) fungus from Trex and other Composite Decking. Nothing could be farther from the truth." We thought the price was too high and, after researching the ingredients, the solutions used were harmful. The Environmental Protection Agency (EPA) and the Occupational Safety & Health Administration (OSHA) DO NOT RECOMMEND Chlorine Bleach for Mold (Mildew is a species of Mold) remediation on porous surfaces such as Trex and other composite decking. The reason for this is that Chlorine Bleach does not remove or kill the roots (mycelium) of the fungus, but actually waters them. A few weeks after you have cleaned a deck with chlorine bleach or sodium hypochlorite based products you will notice the mildew or other mold fungus growing back in greater numbers, especially after additional moisture comes into contact with the deck. It will make the problem worse and harder to remove the next time the composite surface becomes unsightly. In addition, Chlorine Bleach products reek havoc on the rest of the deck structure shortening the life of the entire structure. It is highly corrosive to any metal including structural connectors or fasteners (screws) holding the deck together. It shortens the life of the pressure treated lumber supporting the deck. This could lead to liability issues for the owner of the property and any company who recommends its use. PRODUCTS THAT CONTAIN SODIUM HYPOCHLORITE ARE ENVIRONMENTALLY DESTRUCTIVE. It is shocking that Trex and other composite manufacturers do not follow the recommendations of the EPA or OSHA and recommend one of the most TOXIC chemicals known to this earth but sell their products as ECO FRIENDLY

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Description of Work: I had Roof-to-Deck Restoration power-wash and stain my deck.