Renewal By Andersen

Description of Work: Went well! Pricey, yet no issues with the install and all went according to schedule.

Description of Work: replaced 4 windows

Description of Work: Replaced living room windows

Description of Work: bought deal in about may/june...got "estimater" in July, early august 20E |Estimater, easy schedule...though guy who did estimate...put on a pressurese |to "sign" because he was going on vacation. I did delay until he got back |from vacation. (first...uncomfortable feeling) then gave him 1/2 of |moneies prior to 8/1/2013...couldn't get anyone in to install until first |week in November...though I was told...when I went in shop in Roseville, could be earlier, scheduler would call me "john" never happened so I did do another in house contact (geez...John never got around to calling me |until after I had this second confrontation at their retail location?L so |scheduled visited was now another 2 weeks later...I am now into Novermber. |Guys came to install all went well...they took my money for the total bill |then told me, there was damage to the outer sliding screen door, and needed to be replace..(they now have all the money for the total job.)...OK things can happen. I also informed them that a window they installed, picture window qualification, had a great bit hand print predominent in the middle of the glass...2-1/2 stories up. Anderson said they'd take care of when they replace the outer sliding screen door. End of January came, Anderson called to say they'd put in the new sliding screen door...(general temps 20 degrees below zero)...they came out with the new door....no where close to a fit...height, over 8 inches too tall. They told me it would need to be reordered. Here I am, nearly the 1st of August...still the horrible bad paw print on the picture window, 2+ stories up, still a badly dented sliding screen door; no word from Anderson. So, 10 months after this all started 6+ months after the install and final monies from me....Andersond, |product is s***, it terms of the final delivered product. I will again, need to storm into the retail location in Roseville.....demand...what the h*** is happening....and just maybe find they will (though I doubt it) get |me the a sliding screen door that isn't dented all over the place. | |this much I can say...it's getting close to 1 year since I started something with Andersen through Angie's list. Andersen has not delivererd. and frankly I find this with Angies list...the people I've hired....and I've researched their ratings, have been CRAP. I will never again, go to anyone off of Angies list....best that I've purchased....and I've rad all the revues is "average" quality and service..so shame on Angies list..in my opinion...they are making money, but their reviews...same as Craig's list...Now Anderson...highly overrated...riding on their perceived image....customer service...b*******. totally unhappy. | |I know this product wise, lots of equal quality, Marvin, Pella...Anderson, they are riding in their reputation...greatly disappointed..Andersen is not what they used to be. | |Angies list...I sill not subscribe again. Now....back to nagging at the retail Andersens....how sad....it was about 1 picture window and a patio door....should it be this difficult...now a 9 month process? not again. |

Description of Work: 5 custom- built windows were installed and completed on 9/24 when interior staining and painting were done as agreed.

Description of Work: I just got an estimate and scheduled the work. Mark Rentz was very helpful, giving me suggestions of things to do with my 1967 windows to make them work better without replacing them. I ordered one window, and he explained everything that would be done and what to expect. Very personable, helpful and efficient.

Description of Work: I used Renewal By Anderson to replace two double windows.

Description of Work: Andersen Renewal came out and installed three doors and two windows for me. They took out the old windows and put the new ones in with out re-framing. They customized the doors.

Description of Work: Had an estimate for patio door and 8 windows. Sales representative was very helpful and knowledgeable but the estimate was approximately twice as much as the other two estimates we received. Windows were about $16,000.

Description of Work: Installed four new windows.

Description of Work: We had the Andersen rep out to bid the cost to replace our windows. He was absolutely fantastic and so very helpful. The bid was $14,000, which we felt is good for the number of windows we need to replace in our old house. We will definitely be using them to replace our windows, although we won't be able to do them all at once. The quality of the product is outstanding, and the Andersen representative couldn't be better.

Description of Work: NEW WINDOWS

Description of Work: INSTALLED WINDOWS AND DOORS ON WHOLE HOUSE.

Description of Work: THEY REPLACED OUR WINDOWS ALL THE WAY AROUND (EXCEPT FOR THE LAUNDRY ROOM) AND MATCHED IT AND STAINED THEM.

Description of Work: A NEW FRONT ENTRY STORM DOOR WAS INSTALLED, REMOVING THE EXISTING DOOR.

Description of Work: 26 NEW REPLACEMENT WINDOWS FABRICATE AND INSTALLED

Description of Work: REPLACED 6 WINDOWS.

Description of Work: NEW WINDOWS

Description of Work: NEW WINDOWS

Description of Work: NEW WINDOWS