R F Moeller Jeweler

Jewelry Sales/Design/Repair, Watch Repair, Appraisals - Antiques/Jewelry/Items

About us

For over 60 years, the smartest, savviest jewelry buyers in the Twin Cities have made R.F. Moeller Jeweler their jeweler of choice. Why? Jewelry of impeccable quality, from the most revered names in the business. The most knowledgeable, helpful staff anywhere. Comfortable stores you’ll actually enjoy visiting. World class selection, styles and service from an independent, family owned jeweler with a long history of serving our community. Holiday hours - Mon-Fri 10:00 AM-8:00 PM; Sat 10:00 AM-5:00 PM; Sun 12:00 PM-5:00 PM.

Business highlights

74 years of trusted experience

Services we offer

Custom designs, appraisals, jewelry, watch sales & repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
0%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.9
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 25 reviews

SUSAN S.
12/2017
5.0
jewelry stores, jewelry appraisal, watch repair
  + 1 more
Great. We always contact Chad(store) manager). He helps us with repairs to our jewelry and watch service. Everyone is very helpful and professional. We have made large purchases from Moeller and they always have a competitive price. Me Moeller even file vers items personally.
Description of Work: New and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Emily G.
01/2017
5.0
jewelry stores
  + -1 more
Did a great job. Very professional & friendly.
Description of Work: Resizing a family ring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Amy G.
01/2016
5.0
jewelry stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cindy M.
01/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: no comment

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole G.
06/2014
5.0
jewelry stores
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary S.
01/2014
5.0
jewelry appraisal
  + -1 more
We were helped immediately. The jeweler was helpful; we had worked with him previously. We dropped the ring off, and they had our information from before. We picked the ring up, no problem. The entire experience was very easy.
Description of Work: He appraised a ring for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brian K.
01/2014
5.0
jewelry stores
  + -1 more
.
Description of Work: I used R F Moeller Jeweler for Jewelry repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert H.
11/2013
5.0
jewelry stores
  + -1 more
Had a simply fantastic experience at R F Moeller in Edina. My wife Karen had lost the diamond in her wedding ring after 30 years of marriage - she was very sad....finding a replacement would be difficult and extremely important to her . Patrick at R F Moeller - Edina made the entire experience a pleasure and not difficult at all. We purchased a simply beautiful Lazare diamond that made my wife smile/happy....and we had fun while doing it.....Patrick understood immediately how important this was to Karen and did a superb job of walking her thru the buying experience and ensuring that she was comfortable each step of the way and in the end....happy. They turned the ring around in less than 24 hours - added some gold to the back of her ring that had got a little thin over 30 year - and cleaned/polished up both of our rings. Couldn't have asked for a better experience.
Description of Work: R F Moeller Jeweler - Edina - replaced diamond in wedding ring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Donna W.
08/2013
5.0
jewelry stores
  + -1 more
The service was impeccable! They were helpful, honest, understanding and very customer focused. It was all very, very positive and helpful experience. I highly recommend them.
Description of Work: My son bought a ring from R F Moeller Jeweler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy N.
08/2013
5.0
jewelry stores
  + -1 more
Exceptionally well.
Description of Work: refitted ring size. Purchased jewelry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph M.
02/2013
5.0
jewelry stores
  + -1 more
We had a very enjoyable experience at R. F. Moeller Jewelers. The staff were very professional and their in house goldsmith did an excellent job. The two rings were precisely joined to the new shank with ultra smooth transitions. The center engagement diamond was sent to New York for the chip removal and looks great. The rings look fabulous to the naked eye and also under magnification. We are thrilled with the results and will definitely use R. F. Moeller Jewelers in the future.
Description of Work: Repaired my wife's engagement-wedding rings. Repairs included replacing the two worn ring shanks with a new single shank and eliminating a chip in the engagement ring center diamond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Susan H.
03/2012
5.0
jewelry stores
  + -1 more
They are great about showing me new items, keeping track of what I own and have even emailed my husband when a new piece came in that matched a piece that I already own. They are wonderful and I will continue going back to their store.
Description of Work: I go to RF Moeller Jewelers for the purchase of jewelry and jewelry repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA L.
07/2008
5.0
watch repair
  + -1 more
I was very pleased with Moeller.
Description of Work: They repaired my watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jennifer S.
11/2007
4.0
watch repair
  + -1 more
I agreed to have my watch sent to Cartier for the overhaul. I left my watch at the store on the 1st Sat. in Sept. and I left with the understanding that I would have my watch back in about 3 wks. I called the store at end of Sept. to ask about status of work. They told me they'd call Cartier and then let me know. They called back to say that Cartier had just received my watch and that it would be about 3 wks. before the work would be finished. I called store again on Oct. 23 to ask about status and was informed that they received it back and were "watching it" to make sure it functioned properly and that I could pick it up any time. When I picked up my watch, I expressed to Matthew my concerns about the length of time it took and about my having to call them for updates. He listened respectfully and empathized with my experience and agreed that they could work on keeping customers informed in similar situations. As a courtesy, he offered me a discount on a future jewelry appraisal.
Description of Work: Brought in Cartier watch for battery replacement on the 1st Saturday in Sept. Chad, the watchmaker, replaced the battery and told me that the piece needed a new seal and a new movement. He said that they could not perform these services since they are not an authorized Cartier dealer. He offered that their store send the watch to Cartier in Dallas, TX for what is basically a complete overhaul. He said it would cost $300-$400 and when done, my watch would be just like brand new.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$440

Amy A.
04/2007
1.0
jewelry stores
  + -1 more
Along with the reviewer below, my ring was totally botched when I received it back. The job was AMATEUR at best, I was told that due to the sizing up of 2.5 sizes, it needed to be done the way it was. It was lopsided and part of the original engraving was ruined on the ring. VERY disappointed. I left 2 messages with my usual salesperson and received no reply. I took it to another jeweler (as I was not really comfortable anyway giving it back to Moeller) and they agreed it was definitely amateur work and should have never come back to me the way it was. Currently, the other jeweler is completing the work so I'm stuck with paying for the same job twice.
Description of Work: Resizing of an estate diamond filigree ring.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$150

ERIN S.
02/2007
2.0
jewelry stores
  + -1 more
They called twice to say they wouldn't be able to have the work done when promised. When we finally did pick up the ring, the sizing job looked horrible. I had many rings resized over the years - even silver ones - and I've never seen such a poor job, nor have I ever paid so much to have a 0.25 downsize made to a ring. This was a very high quality silver ring, and I went to Moeller and agreed to pay a lot because of their reputation of doing good work. We are VERY disappointed. When asked to fix the poor job, they got snotty with us.
Description of Work: Resized a silver ring.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$35

KAREN D.
10/2006
5.0
watch repair
  + -1 more
I just needed a new battery for my fianc 's watch, but they treated me like an A+ customer! They offered me a drink and lovely conversation while the work was being done in the back. I enjoyed a glass of sparkling water, a view of the neighborhood, and a less than 15 minute wait. I will definitely go back for jewelery repair and possible future jewelery purchases!
Description of Work: Replaced a worn battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

DANIEL S.
10/2006
5.0
jewelry stores
  + -1 more
We have purchased several jewelry items from Eric at Moeller's. My wife's ring, in particular, was our largest purchase. A princess cut stone and prongs are difficult to keep in good condition which we knew from the beginning. Even though, Eric has always kept the ring in good repair and has had the platinum-smith perform a number of "operations" to keep everything looking fabulous. We would not think of taking our business elsewhere. The staff has always been very friendly, knowledgeable and professional. You definitely get what you pay for in merchandise and after-sales service!
Description of Work: My wife's ring needed to have the princess cut center stone reset and prongs fixed several times as she puts it though much abuse. Original $7000 purchase was from Moeller so repairs were done free of charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETH B.
10/2006
5.0
jewelry stores
  + -1 more
Great! Matt was friendly, professional and right on it.
Description of Work: I needed my wedding ring resized to a smaller size.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Scott Y.
06/2006
5.0
jewelry stores
  + -1 more
They did as I requested and charged a reasonable price. They made suggestions, but were not pushy.
Description of Work: I brought my rings in to be cleaned and to have the prongs checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATHRYN B.
06/2006
5.0
jewelry stores
  + -1 more
I was so pleased with them that going back to them was not a hardship. Overall, I would say that the way I was treated was very well. I have not been treated that well in years. Everyone in the staff was very impressive. The 2 chains that were repaired were very fine, delicate, gold chains. They were broken in the middle, and the repairs are absolutely invisible.
Description of Work: They re-sized a ring, repaired 2 broken chains, and gave an unofficial appraisal of all 3 of those items. They cleaned my jewelry and sold me a brand new watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

A H E.
05/2005
5.0
jewelry stores
  + -1 more
I'VE TAKEN A VARIETY OF ITEMS TO MOELLER FOR REPAIR. MOELLER HAS ALWAYS TREATED MY REQUESTS FOR REPAIR W/COURTESY AND RESPECT, DESPITE THE VERY LOW-END TYPE OF JEWELRY I'VE BROUGHT IN. I VERY MUCH APPRECIATE THAT.
Description of Work: TWO RINGS RESIZED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

JANET V P.
02/2005
5.0
jewelry stores
  + -1 more
IT WAS EFFICIENT AND PLEASANT. THEY TOLD ME EXACTLY WHAT THEY WERE GOING TO DO, AND THEN DID IT. THE WORK WAS DONE ON TIME AND FOR THE PRICE THAT THEY QUOTED. I DIDN'T DO A LOT OF COMPARISON SHOPPING, BUT THE PRICE SEEMED FAIR FOR THE WORK THEY DID.
Description of Work: THIS WAS FOR MY MOTHER'S 25TH ANNIVERSARY RING FROM 1969. THE RING WAS RATHER WORN. ONE DIAMOND HAD BEEN LOST, AND THE LITTLE BRACKETS THAT HELD THE OTHER ONES WERE WORN DOWN. I ASKED MOELLERS TO REPLACE THE MISSING DIAMOND WITH A SAPPHIRE, AND THEY SECURELY REPLACED THE OTHER SETTINGS SO THE EXISTING DIAMONDS WOULDN'T FALL OUT. THEY ALSO POLISHED UP THE RING SO IT LOOKS LIKE NEW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

KARI M.
03/2004
5.0
jewelry appraisal, jewelry stores
  + 0 more
THE FOLKS HERE ARE INCREDIBLY KNOWLEDGEABLE, PROFESSIONAL, AND TRUSTWORTHY. THE PRICE WAS WELL WORTH THE SERVICE AND QUALITY, WHICH WAS MADE VERY OBVIOUS WHEN WE SHOPPED OTHER JEWELERS.
Description of Work: APPRAISED HEIRLOOM DIAMOND AND RESET IN SETTING OF OUR CHOICE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KARIN H.
11/2003
5.0
jewelry stores
  + -1 more
PHIL IS A GOOD PERSON WHO MADE, WHAT STARTED OUT AS A BAD EXPERIENCE BETTER. THEY HAD IT FOR A OVER A MONTH. AN EMPLOYEE FAILED TO RETURN MY CALLS AND PROVIDE AN ESTIMATE. DURING THAT TIME THEY MENTIONED THE STONES WERE CUBIC ZIRCONIA. THE RING WAS NOT PURCHASED FROM THEM. HOWEVER IT WAS PURCHASED WITH THE UNDERSTANDING IT WAS MOISSANITE. PHIL WAS VERY HELPFUL AND PROFESSIONAL.
Description of Work: THE STONES IN A RING WERE LOOSE, I WANTED THEM TO REPAIR IT.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2065 Ford Pkwy, Saint Paul, MN 55116

    www.rfmoeller.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Watch Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    R F Moeller Jeweler is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    R F Moeller Jeweler accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, R F Moeller Jeweler offers free project estimates.
    No, R F Moeller Jeweler does not offer eco-friendly accreditations.
    No, R F Moeller Jeweler does not offer a senior discount.
    No, R F Moeller Jeweler does not offer emergency services.
    Yes, R F Moeller Jeweler offers warranties.
    R F Moeller Jeweler offers the following services: Custom designs, appraisals, jewelry, watch sales & repair.

    Contact information

    2065 Ford Pkwy, Saint Paul, MN 55116

    www.rfmoeller.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM