Hardwood Flooring Sales and Installation, Rentals - Equipment, General Remodeling
About us
THREE EMPLOYEES. USES SUBS. CHARGES. COST IS DETERMINED BY THE JOB.
Business highlights
32 years of trusted experience
Services we offer
INSTALLATION & REFINISHING OF HARDWOOD FLOORS, RESIDENTIAL & COMMERCIAL, RETAIL LOCATION WITH A PRACTICE FLOOR FOR THE DO-IT-YOURSELFER. RENTAL SANDER & CONTRACTING GRADE SUPPLIES AVAILABLE.
Fabulous result. The floors look brand new yet still fit the character and charm of the house. It was definitely worth the price and my only regret was that I had not had it done sooner! It made a huge difference in selling the house quickly. Highly recommend!
Description of Work: Totally refinished hardwood floors in 1940 bungalow---about 950 square feet on main floor. This included LR, DR, hallway and 2 bedrooms. The floors had probably never been refinished or sanded before (but were covered with carpet part of those years). Had several stains, scratches, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Judy M.
07/2015
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Sanded and refinished our Maple floors. They look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
ROSALIE B.
01/2014
5.0
hardwood floor
+ -1 more
We had never sanded floors before, but had hired professionals a number of times. This time we have a walk-in closet of 27 square feet. We decided that was such a small job for hiring; plus we were interested in trying it ourselves. We phoned a number of places for rental, and Pete's was within the price range (some were actually higher or required a 24 hour rental). Pete's seemed more knowledgeable. Pete's staff gave recommendations over the phone of which type of sander to use, a description of their services, and offered to reserve the smaller unit (orbital) for us. We selected the next day. Randy gave us instructions and hints and instilled confidence that we could do it. His instructions, warnings, and recommendations on grits of sandpaper were right on. The three people working in the store were all cheerful and upbeat.
Description of Work: Pete's Hardwood Floors rented us a orbital sanders, gave us instructions, and sold us supplies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
Steven A.
10/2013
1.0
hardwood floor
+ -1 more
I normally would not put on a review for work not even performed. Although they were fast to respond it was the response itself which was unacceptable. They indicated they were suspending all bids and estimates until they could catch up with their work. Although this is commendable they informed me they were booking into late January. It I wanted a bid in February or later to shoot them my address. I own my own business. I wouldn't last very long if I was turning away customers because I was too busy. Perhaps they should hire more help. I don't believe anyone should have to wait FOUR months to get a bid. Although there are many other companies to call they should let Angie's List members and the people who visit their website know this so we don't waste our time. Perhaps some people don't mind waiting until next year for a bid.
Description of Work: Calling to get a bid/estimate to have our floors refinished.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
cindy C.
05/2013
5.0
hardwood floor
+ -1 more
Needed the entire first floor of the house refinished. They worked with us on price and scheduling. They wrapped it up fast and did a great job.
Description of Work: They did an excellent job of refinishing our wood floors. Professional and easy to work with. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Kara V.
02/2013
5.0
equipment rentals
+ -1 more
It was very affordable. They have good customer service. They gave us a quick training when we picked up the equipment. It was right in the store so we could practice. They were very helpful.
Description of Work: We rented floor sanding equipment from Pete's Hardwood Floors to do our own floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Sarah O.
12/2012
5.0
hardwood floor
+ -1 more
After I first left a message to ask for an estimate, it took about a week to get a call back, so you might not want to call these guys if you're in a super hurry. But after that everything went very well. I wasn't sure whether the floor should be re-sanded, but I discussed the options with Bob and he suggested a good cleaning, light sanding, and a chemical treatment to increase the adhesion of the new finish instead. The floor was a kitchen floor and pretty grimy and took about an hour of extra cleaning, but no extra charge. I am very happy with the result, and feel that the price was a great deal considering the hard work that he did and the quality of the job. I would definitely give Bob a call for our next job.
Description of Work: Cleaning and recoat of an old wood floor with water-based finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
ANDY D.
04/2012
5.0
hardwood floor
+ -1 more
I stopped by the store to inquire about their flooring service and was told someone would call us back. Two weeks later they returned our call, we scheduled an estimate, liked the estimate and scheduled the work. They were very flexible on the date, but they book up so call early. The service was prompt, thorough, and didn't leave dust all over my house. They use low-toxin flooring chemicals so we were able to be in the house later that evening. The final price was close to the original estimate.
Description of Work: They stripped, sanded, and sealed the hardwood floors in our dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$700
Elizabeth L.
03/2012
5.0
hardwood floor
+ -1 more
Pete's offered a free class to help us learn how to use the equipment and let us know the supplies we'd need. The fellow who trained us was upbeat, supportive, and had a lot of helpful tips. After the class, we had a bit of sticker shop when we learned that the cost of supplies was going to be considerably more expensive than the equipment rental. We spent about $500 for the two bedrooms—about 350 square feet—and only about $120 of that was the equipment. The floor finish was $75 per gallon, and we needed three containers. (They originally estimated two, and I had to return before the last coat because we could see it would run out in the middle of the first room.) Of course, not knowing exactly what we're doing, it made sense to go ahead and get the supplies from Pete's because they told us exactly what we'd need. But if we do this again, we will look into buying some supplies—at least the floor finish—somewhere else to see if we can save some money. All in all, though, a good experience.
Description of Work: We rented floor sanding equipment to sand two bedroom floors. Pete's was just down the street from us and got good reviews on Angie's List, so we didn't even contact another shop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
DOREEN O.
08/2011
5.0
hardwood floor
+ -1 more
Great advice/guidance throughout the whole process. Great hands-on training in the store. These guys are good - but I would hire them to do the work next time (DIY job took more effort than I thought).
Description of Work: The provided equipment and supplies for a DIY job I did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Theresa H.
07/2011
1.0
hardwood floor
+ -1 more
There was no finish because there was no estimate and we couldn't get anyone to explain why we couldn't get an estimate. We would have been happy to have been told they were too busy so we could find another person to refinish our floors...which is what we did eventually.
Description of Work: Called and left 3 messages to get an estimate. Each time we were told, someone would call us back to schedule an estimate and they had our name and number in their system.
Rating Category
Rating out of 5
responsiveness
1.0
ERNEST N.
03/2011
5.0
hardwood floor
+ -1 more
I heard about Pete's from a friend and went to check them out knowing which product I wanted and just wanted to know if it would work in my situation. About 20 years ago I sold floor finishes so I know a great deal but the technology is so different that I needed the expertise that Pete's provides. I was not expecting all that I received. They first talked about the product I was interested in. They then made sure that I had accurate information on the other alternatives available to me. The product line and services were extensive. They offered free 4 hour trainings in sanding and application. They have a full line of rental equipment. They carry only the top quality of the various types of material. They were willing to offer a gerneral estimates based on my description so I could decide if I wanted to spend the time to have them come out and provide an actual price. Because I was already somewhat knowledgeable I can assure you that they know the business and products from A-Z. They never used a word like should or might. They underpromised performance of the products to ensure that no one would have an experience that did not live up to both the customers expectations and their commitment to qualtity. The time they spent with me was not restricted. The important thing was that I had all the knowledge that I needed to do what I wanted to do and to choose the system that I decided to use. Absolutely no pressure. I can't say enough nice things about them.
Description of Work: Free extensive consultation and purchase of materials for a DIY project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Kara V.
07/2010
5.0
hardwood floor, remodeling, equipment rentals
+ 1 more
We used Pete's to rent a sander and edger for our hardwood floors in our new house. They were in pretty bad shape. We brought in photos and the guys at Pete's took some time to review with us and give us some tips. We had a lesson and got to practice right in the store. They were available for a call when we weren't sure what level sandpaper to use between buffing, and the process was simple! I would definitely rent from them again in the future.
Description of Work: Rental of hardwood floor sander and edger, all sandpaper required and a lesson
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
GAIL R.
07/2010
5.0
hardwood floor
+ -1 more
Outstanding! The floor was a mess - peeling and chipping in places, but too solid for residential sanding tools in other places. I will repaint, but it just wasn't going to look good without removing all the paint. The latex coats weren't bad, but the oil-based layers that date back to 1915 were tough as nails in places. The wood was in good condition for its age, but fir is soft so there was a lot of cupping which makes sanding a challenge. Bob, the owner, returned my calls promptly. He arrived for the estimate and the actual work exactly when he said he would. He did a beautiful job on the floors, removing the paint and sanding the wood flatter than I thought was feasible. Since he knew that I was going to paint, he provided a slightly rougher surface than one would use for indoor floors that one would stain and poly. He "worked clean" so everything was ready for me to start on as soon as he finished. I'm delighted! Oh, and he's a nice fellow, too.
Description of Work: Sanded painted floor of screened porch back to wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Danielle D.
04/2010
5.0
equipment rentals
+ -1 more
Great! When we ran a bit short on the oil-based finishing, they let me use a little bit out of an already opened can. I can't say enough good things about how much help the team at Pete's was to help me complete my floor refinishing!
Description of Work: I rented equipment for refinishing my floors from Pete's, and they were nothing but professional and helpful. Randy gave us a lesson on how to use the drum sander and edger, and they made everything go smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
LYN T.
11/2006
1.0
hardwood floor
+ -1 more
When I first contacted them they told me that Bob would call me back the next day to schedule an appointment to look at my floors. Bob called back 3 days later and left a message, which I promptly returned. He didn't call me back until the following week, at which point we made an appointment. (He said he had been sick so I wanted to give them a chance on the bid despite the poor communication). They arrived 10 minutes late for our appointment, looked at the floors and then left saying they would drop the quote off later that day. It has now been two weeks and I have not seen a quote. End result? If they are this hard to work with during the quoting process what would it be like if I actually signed a contract with them? No way would I hire this company.
Description of Work: I requested a quote for the refinishing of hardwood floors in three rooms.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JANICE & AL P.
03/2006
2.0
hardwood floor
+ -1 more
Pete's returned our call promptly and came out to our home for an estimate for sanding and refinishing 610 square feet of hardwood flooring. Their estimate was $4600.00. This bid was way out of line with other estimates we received. In fact, it is nearly two and a half times more than the company we chose to hire. Also the company we did hire applied three coats of polyurethane whereas Pete's estimate only included two coats. Pete's did a buff and coat on this same floor five years ago and that is why we asked them to return. We were pleased with them then. They did offer a $300 discount because of some mistakes made on the floor back then, but this bid was still way out of line.
Description of Work: The work was not performed.
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
JOHN M.
10/2005
5.0
equipment rentals
+ -1 more
PETE'S IS A JOY TO WORK WITH. THEY WERE CONSISTENTLY HAPPY TO GIVE ADVICE AND TEACH ME HOW TO DO THINGS. I MADE USE OF THEIR PRACTICE FLOOR WHERE I LEARNED HOW TO SCRAPE, EDGE AND DRUM SAND. THEY MADE THE JOB MANAGEABLE, AND THE FLOORS TURNED OUT BEAUTIFULLY!
Description of Work: RENTED SANDERS, PURCHASED REFINISHING MATERIALS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JENNIFER L.
01/2005
5.0
equipment rentals
+ -1 more
THEY HAVE LESSONS AND HAVE BEEN WONDERFUL. I WOULD DEFINITELY RECOMMEND THEM. VERY PERSONABLE AND FUN PEOPLE. MADE SOMETHING NOT SO FUN A GOOD TIME.
Description of Work: RENTAL EQUIPMENT FOR REFINISHING HARDWOOD FLOORS.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Gretchen H.
10/2004
5.0
hardwood floor
+ -1 more
BOB THE INSTALLER/REFINISHER WAS VERY PROFESSIONAL AND POLITE. I APPRECIATED HIS RESPECT OF MY SCHEDULE AND TIME. HIS WORK WAS EXCEPTIONAL, PLUS, HE SHOWED UP ON TIME AND LEFT MY HOME CLEAN WHEN HE WAS FINISHED.
Description of Work: I HAD A NEW WOOD FLOOR INSTALLED IN MY KITCHEN, AND MY LIVING ROOM & DINING ROOM FLOORS REFINISHED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
SARAH O.
04/2004
5.0
equipment rentals
+ -1 more
A WONDERFUL STORE AND RESOURCE FOR ANYONE INTERESTED IN REFINISHING FLOORS. THE RENTAL EQUIPMENT WAS IN EXCELLENT CONDITION, AND THE STORE HAD EVERYTHING I NEEDED RIGHT THERE. THE BEST PART WAS THE 20 MINUTE DEMO/LESSON, WHICH WAS CONCISE AND GAVE ME ALL THE INFO I NEEDED AS A FIRST TIMER TO DO THE SANDING MYSELF.
Description of Work: RENTED AN EDGER AND PURCHASED MATERIALS TO REFINISH FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
DAVID M.
10/2002
5.0
hardwood floor
+ -1 more
PETE PRICED BOTH PROFESSIONAL AND DO-IT-YOURSELF VERSIONS OF SAND/REFINISH AND OTHER HARDWOOD WORK. THEIR STOREFRONT ALSO SELLS ALL YOU''D NEED TO DO IT YOURSELF, PLUS TONS OF COMPETENT ADVICE FROM CLEANING TO REPAIR: A GREAT ONE-STOP SHOP.
Description of Work: GAVE ESTIMATES ON A RANGE OF HARDWOOD FLOOR WORK, INCL. SAND, REFINISH, ETC.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
KAREN D.
09/2002
5.0
hardwood floor
+ -1 more
I WAS EXTREMELY PLEASED WITH THEIR WORK! A CANCELLATION ALLOWED THEM TO SCHEDULE MY JOB EARLIER THAN EXPECTED. THEY ENCOURAGED ME TO TAKE A CLASS AND LEARN HOW TO MAINTAIN THE FLOORS MYSELF IN THE FUTURE (THEY PROVIDE CLASSES AND RENT EQUIPMENT). VERY PROFESSIONAL, THE FLOORS LOOK FANTASTIC! I WILL DEFINITELY HIRE THEM AGAIN AND RECOMMEND THEM TO EVERYONE I KNOW!
Description of Work: BUFF AND TOP COAT WOOD FLOORS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ELIZABETH W.
07/2002
4.0
hardwood floor
+ -1 more
SPEED UP THE PHONE RESPONSE TIME GUYS! I CANT COMMENT ON THEIR WORK AS FLOOR ALREADY SANDED BY THE TIME THEY CALLED BACK!
Description of Work: CALLED TO GET ESTIMATE ON HARDWOOD FLOOR. BECAUSE OF TIGHT SCHEDULE, NEEDED TO GET DONE RIGHT AWAY. THEY TOOK TWO WEEKS TO RETURN MY MESSAGE.
Rating Category
Rating out of 5
responsiveness
3.0
Yes, I recommend this pro
KELLY C.
05/2002
5.0
equipment rentals
+ -1 more
I WAS PLEASED WITH EVERY ASPECT OF MY EXPERIENCE WITH THIS COMPANY. I WAS ALSO HAPPY TO BE ABLE TO SUPPORT A LOCAL, FAMILY-OWNED BUSINESS. MAKE SURE TO CHECK OUT THE BEFOREAFTER PICTURES IN THEIR STORE. THE RESULTS ARE UNBELIEVABLE.
Description of Work: WE RENTED A FLOOR SANDER, EDGER, AND BUFFER FROM PETES. WE ALSO PURCHASED ALL OF THE NECESSARY SUPPLIES TO REFINISH TWO LEVELS (APPROX. 1000 SQ. FT.) OF HARDWOOD FLOORS IN OUR 100+ YEAR OLD HOUSE. PRIOR TO RENTING EQUIPMENT WE WERE GIVEN A LESSON AND HAD A CHANCE TO PRACTICE ON HARDWOOD FLOORS AT THE STORE. THE EMPLOYEES WERE EXTREMELY KNOWLEDGABLE, ACCOMMODATING, AND PATIENT.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Rentals - Equipment,
General Remodeling
FAQ
PETE'S HARDWOOD FLOORS is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 8:30 AM - 3:00 PM
PETE'S HARDWOOD FLOORS accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, PETE'S HARDWOOD FLOORS does not offer eco-friendly accreditations.
No, PETE'S HARDWOOD FLOORS does not offer a senior discount.
No, PETE'S HARDWOOD FLOORS does not offer emergency services.
No, PETE'S HARDWOOD FLOORS does not offer warranties.
PETE'S HARDWOOD FLOORS offers the following services: INSTALLATION & REFINISHING OF HARDWOOD FLOORS, RESIDENTIAL & COMMERCIAL, RETAIL LOCATION WITH A PRACTICE FLOOR FOR THE DO-IT-YOURSELFER. RENTAL SANDER & CONTRACTING GRADE SUPPLIES AVAILABLE.