PATIO TOWN

I had my contractor buy pavers and other Patio building materials from Patio town. they delivered the pavers and rest of the material delivery, my contractor took care of it.

We liked them very much. They worked with us a lot on options to meet pricing targets that we wanted and they were flexible with changes. We kind of knew what we wanted but we had a mental idea and they made it visual for us. They have a lot of good ideas. We would use them again. I think we paid more for what we wanted.

They shorted me

They did an unbelievable job. They were punctual, reasonable, and offered extraordinary customer service.

Wonderful experience with Pete. Held true to word and cost. Walk out patio situation and readily found solutions to problems encountered.Went above and beyond in dealing with a neighbor's broken sprinkler head.Only complaint was new sod was placed over sprinkler heads...luckily family members noticed and resolved (we needed to leave on vacation prior to completion). Completion was delayed due to weather. Encourage customer to not allow exclusion of responsibility for water sprinkler system in contract.

Stopped by Patio Town in Burnsville on Saturday June 6th looking for ideas for a retaining wall. Customer service reps sat behind counter and didnt look happy about being there. I looked at various wall displays for over 20 minutes and no one asked if I needed assistance. Finally, I went to the counter and asked for help with a retaining wall project I was planning. I was told they didnt offer design ideas and that I would need to contact villa landscape which would gladly assist with my project. I said I planned to do it myself and just needed some guidance and suggestions with retaining wall. I was told they didnt provide DIY help. I left the store in disgust. On Sunday June 7th I decided to give Patio Town another chance and visited the Oakdale store. I was immediately greeted by a friendly gentlemen who offered assistance with my project. He reviewed my pictures, drew up a sketch, and offered installation suggestions along with a bid in short time. I was very impressed by the level of customer service I received at Patio Town in OAkdale. It was a world of difference from the experience at the Burnsville store. Although I live only 10 minutes from the Burnsville store, I will never visit this store again due to the poor customer service I received. I will travel the extra distance to go to the Oakdale store due to the excellent customer service I received. Keep up the great work Oakdale Patio Town!!!!

The driver showed up and couldn't dump the dirt where I wanted it. He said he could dump it in the middle of the driveway or he could have a smaller dump truck come the next day and make multiple deliveries so I could get it dumped exactly where I wanted. He said he would arrange it. The following day I waited until noon and never heard back from anyone. I called Patio Town and they told me to call Jackson Landscaping as they were the sub-contractors. I did and spoke to a person there named Darren. He said he would arrange for the delivery and call me back. He never did. I did get a call back from someone at Patio Town who told me that they would refund my money because they couldn't (wouldn't) deliver to my location because the driver (who was at my house the previous day) said it wasn't possible to deliver to me because my house is at the top of a hill. This was completely contrary to what he told me the previous day at my house. The whole thing was a complete waste of time.

I've purchased relatively small amounts of raw landscaping materials (black dirt, decorative stone and mulch) on three separate occasions and hauled it with my own trailer. Each time I've found the staff to be friendly and helpful. Facility is clean with easy access to loading areas. Store hours are convenient for do it yourselfers but prices are high so for larger quantities I would suggest shopping around.

Young and eager sales staff backed by an experienced expert. Very good service and sales experience. Definitely a first stop to learn about a project before visiting other stores.

We were pleased with the service. They may be a little more expensive than a Menards or Home Depot, but offer a greater variety of materials along with good advice to help with the project.

Customer service was good when purchasing the rock. I called the morning of the delivery date and they gave me a very good estimate as to when it was to arrive. Put the rock exactly where I wanted it. Only problem is that I purchased WAY TOO much. I don't think it was their fault but they have very generous calculations. I gave them my area measurements and they figured out the cubic yardage needed. Only needed half of what they delivered.

DELIVERY WAS ON-TIME, LOADER DELIVERED BLOCK TO OUR BACK YARD. BLOCK WORKED WELL.

LANE AT PATIO TOWN WAS VERY HELPFUL! HE HELPED ME IDENTIFY THE TYPE OF ROCK, HOW MUCH I WOULD NEED AND TIPS ON BUILDING THE WALL. I PAID TO HAVE IT DELIVERED AND IT SHOWED UP EXACTLY WHEN (& WHERE!) IT WAS SUPPOSED TO. THEIR PRICES (ROCK & DELIVERY) WERE SLIGHTLY LOWER THAN ANOTHER LANDSCAPE SUPPLY STORE I HAD BEEN TO.

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BEST PRICES ON HIGH QUALITY PATIO / RETAING BLOCKS AND ROCKS. PROMPT DELIVERY!

BEST PRICES ON HIGH QUALITY PATIO / RETAING BLOCKS AND ROCKS. PROMPT DELIVERY!