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Metro Heating & Cooling

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Metro Heating & Cooling is a full service Plumbing, Heating, and Air Conditioning company. We offer expert service and installations along with drain cleaning. We have chosen Rheem as our main furnace and air conditioning line due to the fact that Rheem once again is rated #1 in the industry for reliability. We offer an array of durable energy-efficient furnaces, air conditioners, water heaters, air exchangers, humidifiers, control systems and filtration systems. 24 hour service available for no heat, no cool and no hot water. We service all brands whether forced air furnace or boiler. Our technicians have access to a vast selection of repair or replacement parts offering superior customer satisfaction with every call. Metro Heating & Cooling will display superior work in a cost effective manner guarantying overall satisfaction to all our customers. Metro's sales and service staff is always available for immediate response 24/7, 365 days a year. We are prepared to handle any schedule, whether it is an emergency or not, you can always expect a quick response. We pride ourselves on being an honest, affordable company!

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial Heating & Cooling, furnaces, boilers, hydronic heating, air conditioners, ductless air conditioning, heat pumps, water heaters, tankless water heaters, humidifiers, duct cleaning, air cleaners and purifiers. We're proud to offer Plumbing faucet, sink, and toilet installation and repairs. Pipe repair, Drain Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.657 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
0%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-57 of 57 reviews

Cynthia B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After 17 years our furnace needed replacing. We called Metro Heating & Cooling as we had our air conditioner replaced by them in 2013- they did an outstanding |job. From their diagnostic visit to complete installation of the new furnace Metro Heating & Cooling was outstanding. They were prompt, professional and the job completed quickly. We highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Sarah S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did what they said they would do at reasonable price. Had never had this done before so I was surprised that there wasn't more "dirt" in the cleaning process. It all went well, they were responsive when I finally needed the work done, explained what they would do. Not sure I would do it again, as not sure I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Jenny S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
NA
Description of Work: IN the end I did not hire Metro, but I found them to be very responsive and informed about the work I was asking them to bid on. They were very pleasant and patient with my many questions. I would recommend them to anyone looking for quality, qualified professionals.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Joe B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It's fixed
Description of Work: replaced bad ciricut board on the furnace blower. I think it was 130.00 It was covered by a repair contract with homesmart

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

sheldon R.
09/2011
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They worked on a boiler for a heating system for a sidewalk. The work was not satisfactory. It was not completed. They were supposed to call me back and give me an update about finishing up the boiler and they never did.
Rating CategoryRating out of 5

Response from Metro Heating & Cooling
Member, I am sorry to hear you have had bad experiences with Metro Heating & Cooling. I never like to hear about an upset customer. When we spoke last, I thought we had came to a conclusion that you opted out of repairs, because it would be so expensive to resolve. Please contact me if you would like to go ahead with repairs; we are here to help and provide utmost customer service.

George S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
The work turned out great.
Description of Work: They installed a new boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out for an estimate. They were newer in the business and we wanted to make sure we went with someone who would be around for future problems, so that’s why we ended up choosing a company that has been around for a long time. Things went well meeting with them; they were easy to talk to and discuss the situation. They didn’t really do any type of measuring around the house like some of the other service providers did. I did receive helpful information from them.
Rating CategoryRating out of 5

Response from Metro Heating & Cooling
Member, We have indeed only been under the Metro Heating & Cooling name for 3 years. Although, the installers and technicians have decades of experience- they've been working with HVAC equipment their whole lives. I assure every customer we handle equipment with INDUSTRY LEADING WARRANTIES- and we are always here to help troubleshoot and serve our customers with superior promptness and professionalism. Thank you for considering Metro Heating & Cooling.
    • 1
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    • 3(current)

Contact information

1220 Cope Ave E, Saint Paul, MN 55109

http://www.metroheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Chimney Caps,
Dryer Vent Cleaning,
Drain Cleaning,
Natural Gas Lines

FAQ

Metro Heating & Cooling is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Metro Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Metro Heating & Cooling offers free project estimates.
No, Metro Heating & Cooling does not offer eco-friendly accreditations.
No, Metro Heating & Cooling does not offer a senior discount.
Yes, Metro Heating & Cooling offers emergency services.
Yes, Metro Heating & Cooling offers warranties.
Metro Heating & Cooling offers the following services: Residential & commercial Heating & Cooling, furnaces, boilers, hydronic heating, air conditioners, ductless air conditioning, heat pumps, water heaters, tankless water heaters, humidifiers, duct cleaning, air cleaners and purifiers. We're proud to offer Plumbing faucet, sink, and toilet installation and repairs. Pipe repair, Drain Cleaning

Contact information

1220 Cope Ave E, Saint Paul, MN 55109

http://www.metroheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day