MB Cleaning Service

I spoke directly to Mary Beth (MB) and she scheduled the service for the next day. The service was for a rental property and the previous tenants hadn't cleaned it appeared in quite some time. MB stayed in contact with me throughout the process via phone since I could not be there. Since I needed invoice detail MB documented the team's work and how long it took them in each area of the property. The service was exceptional and my new tenants could not be more pleased! Thank you MB and Team!

5 stars - It was great to have professionals come in and do a more thorough cleaning than I have been able to do in some time. They were courteous and asked what my priorities were before they started. They also were able to clean problem areas I had struggled with. They worked hard and cleaned their way out the door. Because I decluttered before they came, it is easier to keep clean. Our house has a lot of family coming and going and has been under construction so I appreciate it all being clean at once! Thanks MB and trainees!

Outstanding. They always do an amazing and thorough job. It feels so great after they are here.

Our service has always been excellent. The team has also been very responsive to our needs!

Very dependable, responsive and diligent in cleaning my home over many years of service. I would recommend MB’s Cleaning to anyone looking for quality cleaning.

Showed up on time and did a great job

MB Cleaning Services provide individualize, accommodating, professional service. Excellent results. Recommended.

Fantastic! I found Mary Beth to be very professional and informative during the initial consultation. She gave me great advice on a couple of problem areas. They have come twice now and I'm looking forward to many future encounters with her and her thorough staff.

Never showed up or returned phone calls.

(It went well except for an awful confusion. I am having eye surgery, and contacted two cleaners via the List on Friday when my usual cleaner couldn't come. I heard from one quite a bit, including over the weekend, and scheduled with them. She updated me even as to time of arrival. About 10 minutes before I was expecting them, two cleaners showed up and indicated they were ready for the job; they probably weren't clear what company they were with, as they were expecting to be there, and I was expecting a cleaner. They had finished about half the house when the original cleaning service showed up. So awful. Anyway, I called the provider, and explained the situation and mixup. She sent a couple more people over who worked on on floor while the others worked upstairs, and then came by herself to talk to me. I found the cleaning to be good and very thorough. All of the people were efficient and professional (though I might have caught the problem earlier had they been speaking English to one another, but that's hindsight). The owner said she had learned a lesson, and so did I. They did a fine job, despite the drama and confusion (not to mention the heat).

The cleaning was fine - dusting, vacuuming, mopping wood floors, cleaning bathroom and kitchen. Not the same women every time - not sure if that's standard or not. Scheduling was a problem for me - the appointment was for 9:00 but they only arrived at 9:00 once, and ran 10-20 minutes late otherwise. I wanted to let them in and get in to work, so it was frustrating. It was also frustrating that I did not receive an apology for their lateness, which is the kind of basic courtesy and customer service I expect.

They were very good and worked very hard to clean our house. We bought a deal for 4 hours and ended up paying extra for additional time. We were overcharged, but they notified us and refunded the overcharge promptly. I would use them again no question.

Prompt response/scheduling and professional, thorough service. We will use MB again!

They haven't performed any services, they said they would come this week, but I haven't heard from them. I thought that they were a little high, but she is already cleaning somebody's house in the neighborhood, so I thought that would be good, it would be pigging back off of someone else in the neighborhood, and that is why I chose them.

MB brought three people and completed the agreed upon house cleaning in about 1 hour. I found MB and her team professional and polite. I felt they sincerely wanted to do a good job cleaning my house, and I was very pleased with the result of their efforts. I would recommend MB Cleaning Services wholeheartedly.

She is awesome! I love her girls. Shes sends out three girls. They come flying through and make my home sparkling in an hour. They are extremely responsive to any little thing I might say. They are on it! I never have to follow-up or repeat myself. They know exactly what I want.

It was good. My husband was home at the time. The cleaner called promptly and we got it scheduled without any problems. We paid for additional hours.

It went very well. high quality and professional.

I was so impressed. Our house has not been this clean since we built it 27 years ago. I will be using them again!

It has worked out well so far. They do a really good job. They only use vinegar and they do not use a lot of dangerous chemicals. They are very prompt at getting in touch with us. Things have been working out okay. They do good quality work. The first clean took a long time and then I had them back again and that used up the big deal. I am going to have them come back a few more times and make a decision on whether to keep them. I have not spent more than the big deal. I do not think that I could find someone else who does as good of a job as they do for the price. I will continue to use them.

absolutely terrible. I told the service in an e mail I wanted morning service specifically because i work in the afternoons. they did not have any time on the first two of my preferred days and them came after 3 pm on the day they said they would come in the morning. the "boss" left me a message with a number missing from her phone number so I could not call from that message. they left dust,and dirt all over the floor, wall, oven, dishwasher,and fridge. the most totally horrible experience I have ever had with anyone I have hired to do anything. I thought Angie's list would be a help, but this was so disappointing and upsetting. I have to do all the cleaning up myself and take the time to respond so no one else will be left with such a mess when they need help and try to hire someone to provide that help. SO HORRIBLE AND SO FRUSTRATING!!!!!!!!!!!!!!!!

I was not contacted by the service provider after 2 full business day. No contacting back after leaving a phone message.

MB and team were impressive, detailed, and extremely accommodating! I feel fortunate to have found them and will surely have them back. Some connections with people are simply meant to be.

I have used MB's for at least ten years, twice a month. They are reliable, hard-working, and do a great job. Mary Beth is responsive to any scheduling changes, feedback, and special requests. It's a delight to come home to a clean house!

I have never used a cleaning service before and was not sure what to expect...MB's Cleaning Service far exceeded my expectations and left me with tears in my eyes when I saw my sparkling home looking beautiful and feeling great to welcome my family who I only get to see one time per year...I could have spent the entire weekend cleaning and would have never had it looking as great as the team from MB's Cleaning Service did...I plan to have them back once per month to keep it looking great! Thanks MB!!