Lilydale Garden Center

An employee from Lilydale Garden Center inserted themselves into my private, family business. I recommend going someplace else for your lawn and garden needs. For many years a family member has sent me seasonal flower pots, Christmas trees, and other outdoor decorations as gifts. This person used to purchase these items from Linders; however, they recently decided to switch to Lilydale Garden Center. I noticed a difference in the quality right away. The Christmas trees and the tree stands were smaller, the trees would blow over, and the strands of lights were a mess - sometimes, a strand would even be out. I never complained. These were gifts, after all, and I appreciated the thought. Unfortunately, the large flower pots I was gifted didn't last very long because I live in an area with a high deer population, and the deer eat all the flowers. I have tried to move the pots closer to my front door. Alas, the deer continue to eat them. I don't have the heart to tell my relative to stop sending them. So, I have sold them for cheap and made someone else's day, given them away, or put them on my boyfriend's grave. The florist, Jennifer, saw my advertisement in search of a new home for my summer pots this year and was offended. First, she called my mother to "tattle" on me. Second, when I spoke to her, she threatened to call the family member who gifted me the flower pots. Third, she stated I was "a terrible person, and what I was doing was unethical." I asked if she had ever received a gift that didn't suit her, and if so, I wondered if she told the person she didn't like said gift or if she accepted the gift with grace. She replied, "This isn't about me, it's about you, and you are terrible and unethical.” 1 Items purchased are no longer the establishment's concern once something leaves the establishment. (Can you imagine if other retailers did this? "Hi, Norma. This is Macy's calling to let you know your son is returning the socks you got him for his birthday.") 2 Lilydale Garden Center employees should stick to plants rather than insert themselves in the business of its customers' families and then insult someone they have never met. 3 I much preferred Linder's. They have higher quality merchandise and didn't cause unnecessary drama for me and my family. Let me add that the manager and owner didn’t call me back. That means they support this behavior. They have also blocked me on Facebook and deleted my review. It seems they only respond to positive reviews

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I had good results with Lilydale Garden Center. The design was very practical and looked very nice. We wanted to support him because he's a small businessman.

Great service and selection. Highly recommended.

Dave was on time for the estimate. He spent a lot of time listening and then gave me some ideas. He said that he would be back in about a week with a plan. One week later he returned and covered everything very thoroughly. We really liked his plan. I wanted a crabapple tree to be removed. He suggested that we should keep it, because it provides a lot of privacy. We decided to have them do our landscaping. We went to the garden center and picked out all of our bushes/trees. Dave said the wait period would be about five weeks. The wait was exactly five weeks. Chris and the two crew members were on time. They worked very diligently for two days although the temperature was 90 plus for both days. Chris was very open and communicated well. Chris told us how to take care of the plants/trees. We were also told to call any time if we had questions about maintaining our new landscaping. We are extremely pleased with the results and that Dave suggested keeping the crabapple!

THEY DID AND SAID EXACTLY WHAT THEY PROMISED. THEY WERE ON TIME, REASONABLY PRICED AND VERY HONEST. THEY DESIGNED THE ENTIRE OUTSIDE AREA AND REALLY LISTENED TO WHAT I SAID. THEY ARE AN EXCELLENT DESIGN SERVICE AND I HIGHLY RECOMMEND. THEY ARE PHENOMENAL!

CALLED AND LEFT SEVERAL MESSAGES. NO ONE HAS EVER RESPONDED AFTER THE INITIAL CONTACT.

VERY KNOWLEDGABLE ABOUT THEIR PLANTS AND TREES. THIS IS A FAMILY OWNED AND OPERATED BUSINESS AND THEY ALL LOVE WHAT THEY DO.