Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
LAURA E.
01/2002
roofing
+ -1 moreL&L KNEW THE SINGLE COMPANY WAS HAVING PROBLEMS MUCH EARLIER THAN MY POINTING OUT MY PROBLEM TO THEM. THEY HAD HELPED OTHER HOMEOWNERS FILE CLAIMS WITH THE SHINGLE COMPANY PRIOR TO THE COMPANY ACTUALLY GOING OUT OF BUSINESS. WHEN I CALLED ABOUT THE PROBLEM AND THEY PERSONALLY CONFIRMED IT BY INSPECTING MY HOUSE, THEY WOULD NOT RETURN MY PHONE CALLS. WHEN I CALLED THEM AND GOT THEM TO ANSWER THE PHONE, I WAS MISLED BY OMISSION ABOUT HOW THEY INTENDED TO HANDLE MY PROBLEM. I THOUGHT THEY WOULD HONOR MY WARRANTY AND REPLACE MY ROOF. L&L FINALLY ADMITTED THEY WOULD REPLACE MY ROOF FOR A SLIGHT DISCOUNT, WHEN I TOLD THEM I WAS CONTACTING A LAWYER. THEY DID FINALLY HELP ME GET SOME DOCUMENTATION TO TRY TO FILE A CLAIM WITH THE SHINGLE COMPANY. THEY HAVE NOT TAKEN ANY RESPONSIBILITY. THE WARRANTEES IN MY CONTRACT WITH THEM HAVE BEEN WORTHLESS.
Description of Work: THEY TORE OFF MY OLD ROOF (HOUSE AND GARAGE) AND REPLACED IT. THEY ALSO REPLACED MY GUTTERS AND SIDING. THEY WERE WONDERFUL WHILE TRYING TO GET THE JOB. ONCE THE CONTRACT WAS SIGNED THE PROBLEMS BEGAN. THE FIRST PROBLEM WAS SCHEDULING THE JOB. WHEN THE JOB WAS FINISHED THE SALESMAN TRIED TO DEMAND PAYMENT WITHIN 24 HOURS EVEN THOUGH THE CONTRACT ALLOWED 10 BUSINESS DAYS. THERE WAS NO DAYLIGHT WHEN I GOT HOME IN THE EVENINGS, SO WANTED THE WEEKEND TO SEE THE WORK BEFORE I WROTE THE FINAL CHECK. THE VENTS HAVE HAD TO BE REPLACED AS THEY WERE PEELING WITHIN ONE YEAR. TWO VENTS HAVE PEELED AGAIN. THE SHINGLES THEY SELECTED AND USED STARTED TO CURL (FAIL) WITHIN TWO YEARS. TO TOP IT OFF THE SHINGLE COMPANY HAS DECLARED BANKRUPTCY.
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$9,945
Contact information
151 SILVER LAKE RD NW STE 7, Saint Paul, MN 55112
Licensing
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Service Categories
Roofing
FAQ
L & L CONTRACTORS, INC is currently rated 1 overall out of 5.
No, L & L CONTRACTORS, INC does not offer free project estimates.
No, L & L CONTRACTORS, INC does not offer eco-friendly accreditations.
No, L & L CONTRACTORS, INC does not offer a senior discount.
No, L & L CONTRACTORS, INC does not offer emergency services.
No, L & L CONTRACTORS, INC does not offer warranties.
Contact information
151 SILVER LAKE RD NW STE 7, Saint Paul, MN 55112