KEMPER & ASSOCIATES

I was simply looking for an educated opinion on potential sub-dividing a lot. I emailed the details of what I was looking to learn and got a response with appropriate info I was looking for free of charge.

worked into the evening to complete in one day

Submitted a request for a quote a few weeks ago and have not heard anything back from this company. At the very least, a phone call or email saying they are too busy to do the work at this time would have been appreciated.

The land that I had surveyed was very difficult to map that's why the charge was 1500.00

I did not have a deadline or a need to have this work completed quickly. Mr. Kemper kept in touch with me, notified me of any changes in the plans we had agreed upon and was very professional to work with. My recommendation would be if you have a survey need with a tight deadline, be sure to discuss your time frames when you have your initial discussions or meeting. I was pleased with his work and I would hire Mr. Kemper again.

Was told I would get a call back with an estimate and never heard anything.

I called this company to get an estimate, the man I spoke with told me on the phone that he needed to check on some things in order to give me a proper quote and that he'd call me back promptly. I waited 2 hours and still did not hear anything back from him so I called them and spoke with him again, he told me it'd be about $700 and I informed him that I had gotten another estimate from another company for about half that cost. He proceeded to tell me "You better go with them then." I thought it was very unprofessional and quite rude. He did not bother to tell me what made up that price of $700, he did not attempt to retain my business. He just told me to go somewhere else. Very very poor customer service in my opinion.

The surveyor performed his work on a blustery day with lots of blowing snow. I often wondered how he could see anything when the blowing snow was causing near whiteout conditions. I chatted with him for awhile. Despite being cold out, he was in good spirits and was friendly. About a week later, a surveyor returned to mark our property lines and replace missing corner pins and to drop off drawings of our property.

Our experience with Kemper and Associates has been a positive one. My husband and I received the kind of service that we want and expect when we hire a company. Replies to our questions were answered promptly. Research was done in depth. Care was given to supply us with accurate information we were looking for and needed. The job was completed in a timeframe that fit our objective. Words that come to mind that describe the people we encountered from the office staff to the surveyors were polite, respectful, knowledgeable, courteous, experienced and professional. Without a doubt, we would definitely hire this company again.

Mark returned my call within hours of the same day I contacted him with questions about boundary surveying. He walked me through their process, patiently answered questions, and quoted me the cost for a survey and drawings. Despite my not needing the survey work completed urgently, he mentioned he would try to have it complete within two weeks. He was true to his word and his initial quoted cost. I had the plat drawings within a week of seeing them doing the staking of the boundaries. I'm very happy with the quality of the work and the drawings, as well as the professionalism displayed by Mark and all of his employees I spoke with. I would absolutely use them again!

Mark Kemper answered my general questions about the surveying process and my specific concerns about what I needed to know and why. Even though I stated up front that I was in no hurry to have the survey done, as I had no plans for an immediate sale or improvements, the contract was fulfilled in less than a month. Mr. Kemper kept me informed of when his crew would be here for the preliminary work and later for the staking. The property boundaries are marked with the standard iron stakes plus laths with streamers. As for the price, reading the AngiesList evaluations of the top four surveyors, I concluded that since I wanted as much documentation as possible, it was worthwhile to go with the value I wanted rather than the "low bid." I would definitely recommend Kemper and Associates, Inc unconditionally.

Kemper & Associates were extremely helpful in illustrating and resolving an issue I was having with the border with one of my neighbor's properties. Upon calling they did indicate up front that they were busy and the survey would take 3 weeks to complete. However everyone I talked to was extremely responsive and answered all of my questions. Mark responded personally a couple times to let me know what days they would be out performing the survey. His team arrived right on schedule both times they had to survey the land. The plot plan was produced the day of the last visit from the survey team and was very detailed and well presented. They gave me many large format copies of the plot plan. Also they staked each of the corners with streamers with to mark the corner monuments. This made it easy to see exactly where the corners were and easier to discuss with the neighbors how to resolve our border issue.

Called for an estimate and it was given the following day. When I contracted for service, they gave me a 2 week window, they actually showed up after a few days. I mentioned I needed the survey ASAP as we are working with an architect and we were on a tight schedule. They completed the survey and did a follow up to make a few corrections. Within a few days I had all the drawings and a disc with all the information I needed. I had an unusual landscaping which I am sure made it more of a challenge, didn't seem to cause them difficulty. They did a great job and had very good follow up. Email was a great way to communicate on the project, made it easy. Would recommend them.

I called to get any information on the starting the surveying process with Kemper, I called in the early afternoon (1pm) and was directed to voicemail, where I left a detailed message. I have not heard from them, nor do my phone records show that they ever called back. If they are as large of an operation as they seem to be, I would expect that there would be someone available to field calls and return them.

I had contacted Kemper to perform a survey of a property I had purchased. He responded quickly to the initial call. He provided me with an estimate and paperwork in a timely manner. Unfortunalty that is all that went well. I was told that the work was scheduled and going to be performed in a timely matter, but once the dates that the survery was to be done nothing was produced. I had to constantly follow up to see where things were at, each time I spoke with Kemper I was told that it would be done in the next few days. But after three weeks of the same phone call, he informed me that he was too busy to get to the work and that I should find someone else to perform the survey.

Contacted Mark Kemper as I was searching for a survey company in the Twin Cities area. Mark was extremely helpful as we talked about my wants and needs. We selected a date for the survey and the next day found out we could move the date up - and give us more time if there were any issues. In the end, Mark's flexibility in getting on the property quickly was critical in finding a small issue with an encroachment. We actually delayed our closing in order for the seller to clear the issue - which would have become our problem if Mark and his crew would not have been as diligent. Mark also placed several markers on the property lines behind the house so we could accurately place a backyard fence. I found Mark to be extremely professional, detailed and simply excellent to work with. We spoke on the phone a couple of times during the process and he completed the drawing very quickly Our final survey drawing is the best quality and most detailed drawing of the three surveys we've done over the years.

Very well. We got several copies of the survey on time, as well as a CD, and he billed us the amount that he had quoted, even though we had to move the deadline up a few days. We'd use this company again.

We needed to survey our yard for the city in order to install a pool for this upcoming summer. Kemper had a lower bid than several other companies we called, yet was extremely helpful with questions and very professional. They came out within a day of calling and had an initial CAD drawing for me within a few days. I wasn't sure what size pool would fit, but they were very patient and helpful with me in adjusting the drawings until we got it just right. Would highly recommend them.

It was done in a week and met our needs. I would use them again and recommend them.

The land surveyor crew came out and received the land survey the following week. Happy with the service.

Kemper did an excellent job from start to finish. Highly responsive, willing to take the time to explain exactly what was needed in our case and how it would be done. Not the cheapest but with competitive rates and a highly professional attitude. We would not hesitate to use their services at any time.

I contacted Kemper in the evening and I was contacted the next day. The service was completed the next week and was done very throughly. They added multiple property line stakes so we could follow the line. This is important because my property is not flat, you cannot look down the property line but they marked the line making it easy to follow. He then send me my results and then he charged me after I was happy.

Mark was very responsive and detailed in regards to his schedule and price quote prior to the work starting. Mark brought his crew out and did a wonderful job giving me several valuable points of reference along the southern property line. Mark also answered several open questions that I had regarding my property lines and easement. I would recommend Mark and crew to anyone that wants and expects quality, professional service. Great job! I will use them again.

Great. The information was time sensitive as the line was material to the sale of our home. Mark's crew came out within a few days of our call and they were responsive and professional.

The surveyors were very professional, respectful and efficient in performing their job.The Certificate was sent in the time allotted, and was beautifully drawn.I am very impressed with the customer service provided by Mark Kemper, and would highly recommend his company.