Based out of White Bear Lake, we believe that our customers' needs are of the utmost importance. We are committed to meeting those needs and going above and beyond expectations. As a result, a high percentage of our business is from repeat customers and referrals. Ask about our referral program! We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
Extra charge for after hours service may apply.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, repairs, remodels, water heaters, appliance hookup
Responded quickly to my request for a replacement of my outside faucets Note: 2 hour plumbing special
Description of Work: Plumbing For Outside faucet .
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ronald D.
12/2014
1.0
plumbing
 + -1 more
I called Jim about looking at some plumbing in my house was told he would be at my place between 12:00-2:00. I took off work to be at my house. Waited till 2:30 he did not come. I called him at around 1:30 got his answering machine. Had to get back to work left house at 2:30. I lost 1 hr of work this week as it was holiday week and I was not able to make up lost time.
Description of Work: n/a
Rating Category
Rating out of 5
responsiveness
1.0
Jennifer M.
11/2014
5.0
plumbing
 + -1 more
GREAT! He was very considerate. I called at about 4:57 PM (they close at 5:00) and asked for a guestimate of how much it would cost to replace our broken garbage disposal. He said it would be about $300. I asked when he could do it, hoping for a date before Thanksgiving. He said either Tuesday or Friday of next week. And then he offered to do it immediately. I accepted and the job was completed by 6:30 the same day. I know I was extremely fortunate that he was able to schedule it so fast and I don't expect this speedy scheduling in the future. But, I sure was happy he was able to pull it off tonight! Thank you very much Jim!
Description of Work: Installed new Insinkerator garbage disposal in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kate M.
07/2014
1.0
plumbing
 + -1 more
The Big Deal expired, but I tried to contact the company to use the dollar amount toward plumbing work. After leaving messages for several weeks (which haven't been answered), I have given up and am requesting a refund. Thanks.
Description of Work: .
Rating Category
Rating out of 5
$99
Kate M.
07/2014
1.0
plumbing
 + -1 more
I tried contacting him starting in June to schedule work, but he has been completely unresponsive. I called multiple times and left four messages and still never heard from him. My deal had expired, but he should have still honored the face value I paid for the deal. However, I haven't been able to get in contact with him.
Description of Work: I purchased a Big Deal from this company.
Rating Category
Rating out of 5
candace C.
07/2014
5.0
plumbing
 + -1 more
Made an assessment on one day and appeared when promised later on another day. Very efficient, professional, competent, etc. Had the right tools, equipment, knowledge, and skills. Did a good job and communicated well. After meeting him I did not pursue estimates from other plumbers. I am very satisfied.
Description of Work: Replaced enclosed bathtub fixtures and fixed associated leaks and previous plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jill B.
06/2014
5.0
drain cleaning, plumbing
 + 0 more
We called Jim and he was able to come within 24 hours. He was friendly and knowledgable. He said our clog was about 40 feet from the sink, which was quite a distance. He did the work in an efficient and clean manner, and gave us advice on how to prevent getting a clog in the future.
Description of Work: Snaked the pipe from our kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
SARA F.
06/2014
5.0
plumbing, water heater repair
 + 0 more
Jim came to install an ignitor on a GE water heater. GE's customer service line had determined that the new part was needed. Once the part was installed the water heater was still not working. Jim then figured out the issue and requested the additional part be sent. He came back the next day to install the part and got it working very quickly. He was very responsive (2 visits in 2 days) and guided us through draining the heater to save time and labor cost. I would highly recommend him for any and all plumbing needs. He will be who we call for anything plumbing related from now on.
Description of Work: Repaired water heater, installed new parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Manuel L.
05/2014
5.0
plumbing
 + -1 more
Jim was very responsive and was able and willing to assist with a last minute job on incredibly short notice (same afternoon). Jim will be the first person we think of for any future plumbing jobs and would highly recommend him to others.
Description of Work: Removed and replaced sewer clean out cap and removed condensate line to clean out cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald J.
04/2014
5.0
plumbing
 + -1 more
It went very well, he very qualified.
Description of Work: He unclogged the bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sarah H.
04/2014
5.0
plumbing
 + -1 more
Jim returned my call right away, was able to assess the situation the same day as my call and do the repair the very next day. He was prompt, thorough and kept the space clean. We're very happy with how well the job went.
Description of Work: Jim replaced the tub waste overflow, drum trap to cast iron stack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Gil L.
04/2014
5.0
plumbing
 + -1 more
Went Great!!! Jim was on time for our appointment. He took great care to protect my carpeting, etc. by putting down tarps from the front door to the bathroom. I was amazed at how quickly he was able to complete the job. When he left there were no signs that a major plumbing had been done. The new toilet works really good and there have been zero problems with Jim's work. I'd highly recommend him.
Description of Work: Jim replaced a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Stephan M.
04/2014
4.0
plumbing
 + -1 more
They installed a water line for the fridge. There were extra costs involved for parts. They did a good job. I was disappointed that I did not get the full two hours of labor. There was an additional leak that I wanted him to look at, but he said it would take more than the allotted time to work on it and he wouldn't be able to do it that day.
Description of Work: I purchased a big deal for $99 for Two Hours of Plumbing Labor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Steve S.
04/2014
5.0
plumbing
 + -1 more
It went very well. Very personable, very helpful.
Description of Work: Installed a new faucet on laundry tub and installed 2 shut-off valves for washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Georgia B.
03/2014
5.0
plumbing, water heater repair
 + 0 more
Jim came to advise us after we purchased the house to estimate what it would take to plumb the kitchen and two bathrooms. He told us how he would run vent pipes to ensure safety and legal issues were addressed. The house was vacant, and he did some of the infrastructure work early in the project and came back a couple of months later to do the final work. We have worked with Jim before, and appreciate his honest assessment of alternatives including cost. He does good work, and we have always passed all of our inspections. Jim is versatile and can work with high-end surfaces and dig into the dirt below the basement floor if necessary. He's an ethical and honest person, and we feel we get great value for our investment.
Description of Work: Removed and replaced all kitchen (sink, gas range, dishwasher) and bathroom plumbing (tub, shower, vanity, toilet) on first floor, removed illegal venting and old plumbing and installed legal venting and replaced shower, vanity and toilet in basement bath, installed new floor radiator in bath, repaired leaking radiator in basement family room, installed new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Georgia B.
03/2014
5.0
plumbing
 + -1 more
It went great. This was the third house Jim worked on for us--he joined us after we purchased the property to scope out and plan where the plumbing needed to go. When we got the walls open, he ran all the lines and drains, then came back at the end of the project to install the fixtures and appliances. Jim is a pleasure to work with--he's flexible and always tries to do what we want, even when it is difficult for him, like small spaces. One quality we really like about him is that he listens, then works with us to do what we need instead of what we ask for--his expertise is welcome, and he's focused on collaborative solutions . He works closely with inspectors as he goes along to ensure there will be no rework, and we always pass our inspections easily. Jim is honest and an authentic and good man. We're lucky to have him on our team.
Description of Work: Basically replaced all plumbing in a 1906 house we bought for investment purposes to renovate for resale. Jim replaced all interior water lines, drains and vents for a second floor bath (tub/shower, toilet, vanity) and kitchen (sink, dishwasher, gas range) including replacing most of the huge main stack and exterior faucets, and new laundry tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Rushford K.
03/2014
5.0
plumbing
 + -1 more
His pricing was very fair since he had picked up the parts that was needed for the repairs, and gave them to me at his cost. He was right on time.
Description of Work: I used Jim Morrison Plumbing Inc to replace all the parts in 2 twelve tanks and to replace the cartridges for the water valves for 4 sinks and 2 showers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Riley M.
01/2014
2.0
plumbing
 + -1 more
The company was difficult to contact. A date was established over the phone while he was driving. He asked me to text him the details because he couldn't write them down. I did, and didn't hear anything back. I emailed the details hoping to get a confirmation and still didn't. I asked for a call ahead on the day of as well. When that day came, weeks later, I hadn't heard from him. It was a noon to 4 window. I called at about 2:30 PM to see if I could get an update and to make sure he was coming. No answer. I called and texted several times after that. He eventually got back to me, around 4:30 PM. It turns out he was at my door while I was calling him, but I didn't hear him. I don't know how much noise he made at the door, but the garage door was open and he didn't call any of my numbers. Also, he was unapologetic and unaccommodating with respect to a reschedule.
Description of Work: I purchased a Big Deal from JIM MORRISON PLUMBING INC.
Rating Category
Rating out of 5
$100
SCOTT V.
12/2013
4.0
plumbing
 + -1 more
I wanted him to re-plumb two sinks in my house. He was prompt & pleasant. And he did an excellent job on the plumbing under my sink. My only complaints are that he needed to go back and forth to his truck numerous times as well as needing to go to Menard's to pick something up. Because of that he never started the 2nd sink. He had agreed to come back another time and complete it but he never did. Again, the work he did was very good.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Nancy G.
11/2013
1.0
plumbing
 + -1 more
He was very nice. However it was a dreadful experience, he was very hard to get a hold of, and he did not return any calls. When I did finally get him to come out he did not come with the right equipment, they did not have the right faucet and the next time he was delayed coming out. After he installed the faucet he had the hot and cold water backwards, he also did not have the connection solid and I came home and there was water pouring out under my sink and into my basement. I finally had another plumber come out and fix this.
Description of Work: I purchased a coupon for $99 for Two Hours of Plumbing Labor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Response from Jim Morrison Plumbing Inc
It is not inconceivable to think that a service provider might not have the right faucet, etc. when dealing with homeowners, we can never be certain as to what the plumbing looks like in the house until we get there. Delays are also inevitable with a one man shop, too, I'm sure this customer would not appreciate if I simply left after two hours, even if the job was not complete, just because I had another appointment. I am obligated to make sure that the system is working when I leave, and many times that affects the rest of the schedule for my day. As far as water leaking all over, this review is the first time I eve heard of this problem. I think it is rather unfair to blame me for a problem without even informing me of it. I had the customer look at the finished job before I left, to be sure that it was in good working order. Mistakes and accidents do happen, it's an imperfect world, but I can't repair a problem I do not know about. I do stand behind my work. As far as messages, many of these Angies List customers refuse to use the Angies List message system, choosing instead to call me, or my wife's cell phone, or OUR HOME PHONE, or send personal e-mails- all which lead to the likelihood of missed or delayed responses. As a one man shop, I do not answer my phone during the day, due to the fact that that either my hands are occupied with a customer's job, or I am driving- neither of which are conducive to taking messages or schedule planning. I typically look at my messages at the end of the day, and yes, sometimes I simply forget a message, but it is difficult to track down messages when I don't even know where the customer left the message in the first place. As well, when I return home at 7;00-8;00 pm, many people do not appreciate phone calls that late in the evening. These are some of the inherent conflicts with hiring a one man shop as compared to a shop with a message center. Patience goes a long way.
Jeff & Dawn S.
11/2013
1.0
plumbing
 + -1 more
While the faucet was repaired to the extent I could again get water out of the tap, the water flow has been reduced to a little more than a trickle. I called the plumber who did the work multiple times and could never get any response. Needless to say, the work and service was terrible and this plumber should be removed from Angie's List.
Description of Work: The plan was to fix a laundry room faucet that was not working.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$99
Response from Jim Morrison Plumbing Inc
I have been to this customer's house two or three times, far more than was required by the terms of the Big Deal. There was one or maybe two times where we had made an appointment, only for me to drive to the customer's house and find out that he wasn't there. I cannot afford the time or the money for such wasted trips. I am quite surprised at the number of times that this has happened to me from customers of the Big Deal. I wish there was a way for the service providers to grade the customers! When I finally got into this customer's house, it became apparent that there was no way that I was going to effectively repair his laundry tub faucet. I could have taken a faucet stem, and drove all over the Twin Cities metro area in an attempt to identify the faucet, and hope that the parts were still available, but this simply would not be cost effective- the faucet would need to be replaced. The faucet was installed on a porcelain laundry tub, which was mounted onto a custom built cabinet. The builder obviously had no regard for access to the faucet, as there were 2x4's blocking the area where the faucet was mounted. The customer refused to let me move the sink in order to replace the faucet. Moving the sink would not have destroyed anything- I would have been able to put the sink back in place. I installed shutoff valves on the supply lines, so the customer would have the option of searching for a replacement stem himself, but otherwise, I was not able to solve his problem, because he refused to let me move his sink! This was clearly explained to the customer, I cannot understand why this customer is now complaining about poor water pressure to the faucet- he knew that that would be a problem unless the faucet was replaced! I explained this situation to the Angie's list representative, and he felt like I had more than fulfilled my obligation of the 2 hour Big Deal.
JOHN V M.
11/2013
3.0
plumbing
 + -1 more
Fine until he cut off the iron downspout which drop about 17" with his sawall and chip the enamel on the bottom of bathtub. I feel the damage was due to carelessnes. This was easy to prevent by placing a pad under it or asking me hold spout would't fall and do damage. He offer to fix it, by repainting the whole tub, I feft that be costly for Jim, but ask him to check on a less expense way and call me with a answer, as the wife & myself expect to replace within the next couple of years. NO CALL BACK, as of Nov. 7th, and I will not use Jim again.
Description of Work: Replace faucet/ downspout on the bathtub.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$99
Daniel B.
11/2013
5.0
plumbing
 + -1 more
I bought two hours of labor for $99 from Jim last summer. He came by before I purchased the deal and said what he thought he could do. It took ma a long time to find my cooktop. Jim got bus with other Angie's List jobs and at one point, sent out a note to those of us still hanging and apologized. But in my case, it was my own doing. When I finally needed to install the gas line Jim was very responsive. He worked fast and explained everything he was doing, and why. He finished the job in two hours, so all I had to pay for (beyond the deal) was parts. I told Jim I'd have him back later to do some bathroom plumbing.
Description of Work: Installed gas line ($53 parts) from basement to a new cooktop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Response from Jim Morrison Plumbing Inc
It was an absolute pleasure working at your house! Thank you for your patience, your mild mannerisms, I am glad that I had you as a customer!
Karen N.
11/2013
5.0
plumbing
 + -1 more
Jim did an excellent job! He's very professional. He's also very busy. It took us three months to get an appointment. But, he offers quality work at a reasonable rate, it's worth the wait. We will be using his services in the future.
Description of Work: Moved plumbing in master bath shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Jim Morrison Plumbing Inc
Thanks SO MUCH for your patience! Patience and kindness go a long way! It was a pleasure working with you at your house. Best of luck with the rest of the master bath project. Please let me know if there is any way I can be of help.
Gil L.
10/2013
5.0
plumbing
 + -1 more
Jim was great! He arrived on time, completed the work and left the bathroom very clean.
Description of Work: Inspected Sewer Line and Cleared Obstruction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Jim Morrison Plumbing Inc
Actually, the message was that I would be OUT OF TOWN and unavailable, and I would contact him shortly after returning. Shortly after returning, however, I found this review!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Water Filtration and Softening,
Basement Remodeling,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Gas Logs
FAQ
Jim Morrison Plumbing Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Jim Morrison Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Jim Morrison Plumbing Inc does not offer free project estimates.
No, Jim Morrison Plumbing Inc does not offer eco-friendly accreditations.
No, Jim Morrison Plumbing Inc does not offer a senior discount.
Yes, Jim Morrison Plumbing Inc offers emergency services.
No, Jim Morrison Plumbing Inc does not offer warranties.
Jim Morrison Plumbing Inc offers the following services: Plumbing, repairs, remodels, water heaters, appliance hookup