Janecky Plumbing & Heating

The plumber was 35 minutes late for our appointment. Spread out his tools on the bathroom bath mat rather than on a work towel or tarp. Failed to use a head shield to protect our wall and ended up burning the paint off. No itemized receipt. Bad attitude overall. Can I give zero stars?!?

Great. Andrew fixed it promptly, and tested it a few times. The service was less expensive than the quoted estimate.

The plumber did not arrive until after the 2 hour window that we were given. When asked if it had been a busy day (thinking this was the delay in timing), he responded "no." He attempted to repair the faucet, but it was determined that a new faucet was necessary. He left to get the faucet and was gone for 45-50 minutes, even though we live about 1 mile from two separate large home improvement stores. When asked if it was difficult to find, again giving him the benefit of the doubt, he responded "no." Once he returned, the work was finished within 5 minutes. The work itself seemed to be fine, but the timeliness (especially when being charged for the time) was our main concern.

I called them via a family member recommendation when our kitchen sink started leaking. They were able to come out 2 days later to complete the install of the sink, which was wonderful. Very nice, prompt service tech and he did an excellent job.

Amazing! I was really impressed in the time frame, the quality, and price that the work was done. I will be using the company again for other services.

Nate was excellent--friendly, professional, efficient, and just a great person. He diagnosed and fixed the problem quickly and answered my many questions about other plumbing projects or issues that I wondered about. I highly recommend Janecky!

We had 2 shut-off valves in the basement that were not functioning. I was told by the city that we probably needed to hire a plumber that also did excavation to dig up the front yard and fix the shut off from the street before replacing the valves in the basement. That would have been a huge process because the city would have to shut off the water for every house in our neighborhood, and a huge expense. When I spoke with Dave Janecky he told me that they can just freeze the water line in the basement and replace the valves. No expensive excavation job, and no shutting off the water for the neighborhood. I had never heard of such a thing, but they were out here in under a week and the valves were both replaced in under 2 hours. I am thrilled with the job that was done!!! The guys were nice, polite, and cleaned up after themselves. Who can ask for anything more. I will not hesitate the hire Dave and his crew again in the future.

Nate did a great job assessing the issue and recommending a solution. Job was completed within an hour. Excellent customer service.

It went well. They moved the stacked washer/drier combo to the left in the small closet to allow better access. This made the soap/softener sliding drawer interfere with the door frame. I cut a small piece out of the door frame and everything works well. The new position is definitely the best.

I called Janecky Plumbing & Heating on Thursday, August 16th and was able to make an appointment for the following Monday for a non-emergency leak. Nate arrived that Monday within the two hour appointment window I was given. He was courteous, knowledgeable, and efficient. He explained a couple of options for fixing the leak. Despite having to make a trip to an outside vendor to buy a new sink/faucet, he still managed to get everything done in about an hour. The cost was in the ballpark of what I had anticipated. I was very pleased with this plumbing experience and will definitely use Janecky Plumbing & Heating in the future. I can highly recommend them to others given my experience.

Since the new countertops and sinks were installed on a Friday, we needed this work done on Saturday. It was done promptly and well. We're very happy with the results.

Nate arrived within the 2 hr time window. He was friendly and described the best option to make the repair. Nate also gave us tips for future projects we will be under taking. I would hire this company again.

Excellent experience!!!! I contacted their office, got an immediate response to my call, and had an appointment for a two hour window, for my non-emergency issue, within two days of my initial call. Nate showed up just a few minutes after the start of the service window, and was done within an hour. He was pleasant, professional, skilled, and cleaned up the water in the area even more thoroughly than before he'd arrived. There were no crazy upcharges, no haggling about a price ... just a problem solved! It's an approach I very much appreciate when it comes to services in my home! I will definitely use Janecky Plumbing for any future plumbing needs!

The plumber gave me the option of cutting out the wall to save me a little of his time and my money, which I appreciated. He was able to take of the job for a reasonable price.

The install went great. The crew was very personable and professional. We did have the plumber come back to fix one thing. There was a pin-hole size slow leak in one pre-made piece of copper pipe that they purchased from a supplier. It was so small that it practically had to be examined with a magnifying glass. The instant we noticed and reported it, the plumber came out immediately to replace it with a different part. The service was excellent. We would rehire them.

Excellent. He completed his work in a timely manner and cleaned up. He was honest and fair in price.

Better than expected! Very competent and knowledgeable.

I am very pleased with the work and with the fair price.

Great, everything was done very well

They were able to get in and get the work done quickly. They let me know what the plan was going to be ahead of time. They did exactly what they said that they were going to do. They even cleaned up the mess that was associated with the job. Very friendly and respectful crew. I would definitely have them back.

Installation went great. Happy with new water heater and the installation. Will call them again.

I have used them quite a bit and the last time they kinda dragged their feet, and I ended up using someone else. Was a little disappointed in the end result with all the business I have given them prior to.

Nate did a very thorough and professional job on everything! As he completed one job he moved onto the next. If I had any questions he took the time to answer them in detail. As he moved through my home he noticed that one of the water connections on the back of my washing machine was loose. He corrected it, no charge, and if he hadn't found it I'm sure there would have been an unexpected water leak in the near future. I was very pleased with his service!

I went down to the basement one morning and found a small patch of water on the ground. When I looked up there was a small leak in the pipe joint leading the one of the upstairs radiators. I called and Dave was there to look at what was wrong with the system. The following week (it was not an emergency) Pat and Andrew were punctual, friendly, quick and detail oriented in finishing the job. The job was estimated to take about 4 hours and they had it done in about 2 hours. As someone that knows nothing about boilers, they even took the time to explain the system to me along with giving me a radiator key that would fit my system and showed me a few other good radiator key options that I could pick up at Home Depot. The overall experience was great and I highly recommend Janecky Plumbing and Heating. Adam

I called this morning and was able to get a plumber to come out this afternoon. The plumber came within the window that was given to me, which is really great. Throughout the job he was all smiles and got the job done quickly, explaining everything that he was doing and why. At the end he wrote out a detailed description of the job and gave me some tips to prevent the issue from happening in the future. This is the 2nd time that I've used Janecky plumbing and have had stellar experiences both times. I'll definitely be calling them for all my plumbing needs.