J CARVER CONSTRUCTION

I never got a quote from them. The story from the contact was that he and his wife just had baby, his partner was on vacation, and things were exceedingly busy. It's good for them because they won't be getting my business if I can't get a quote from them. He had the decency to call me and apologize so that I at least wasn't hanging. That will earn him a slightly higher rating in the professionalism category.

I HAD A NEW ROOF INSTALLED AFTER THE BAD STORMS OF SEPTEMBER 2005. I WAS DEALING WITH THEIR REP., JOHNNY CLAIBORNE. HE WAS VERY FRIENDLY AND PROFESSIONAL. THEY STARTED THE JOB ON TIME AND HAD THE DUMPSTER OFF OF MY DRIVEWAY WHEN THEY SAID THEY WOULD. HIS CREW CLEANED UP THE DEBRIS CREATED AT THE END OF EACH WORK DAY. ONE THING THAT IMPRESSED ME WAS THAT HIS ORIGINAL BID HAD NO VERBIAGE DETAILING A WARRANTY OR GUARANTEE. I PHONED EXPRESSING MY CONCERN. THEY ADDED THE WARRANTY WORDING ON THE BID AND FAXED IT OVER TO ME RIGHT AWAY. THE ONLY THING WAS, AND THIS WAS NOT A HUGE DEAL, BUT IT TOOK A LITTLE LONGER THAN ORIGINALLY ESTIMATED. HOWEVER, THIS WAS UNDERSTANDABLE DUE TO THE ENORMOUS AMOUNT OF PEOPLE IN AND AROUND THE TWIN CITIES GETTING NEW ROOFS DUE TO THE STORM. OVERALL THE EXPERIENCE WAS GOOD AND I WOULD RECOMMEND J. CARVER CONSTRUCTION TO ANYONE LOOKING FOR THAT TYPE OF SERVICE.