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Innovative Security Services, Inc.

Home Security Systems, Home Automation

About us

ISSI provides security monitoring and intrusion alarm systems for homes and businesses. We also install closed circuit cameras with digital recorders which can be viewed from your laptop. We will beat anyone's monitoring prices!

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Residential Alarms, Commercial Alarms, Security Systems, UL Fire, Access Control, Closed Circuit Television, Security Monitoring,

Services we don't offer

We do not provide armed guards.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Ida L.
05/2017
5.0
home security systems
  + -1 more
ISSI was very responsive to my request, was punctual, knowledgeable, and efficient. I ended up installing some more components and activating the monitoring service. I can't compare pricing since this system was already installed when I moved in but I did not feel that the costs were unreasonable.
Description of Work: I had a new door put in and the security system needed to be re-wired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Innovative Security Services, Inc.
Thank you for the kind words! We have been servicing the Twin Cities since 1989 and always strive for perfection! Amy Lau~ owner

Nita L.
05/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: Techs were great. We had this company for a few years, not sure exactly how long. The price per month increased as the years went by. We decided to go with a different company that provides the same service but at a much lower price per month.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$41

Response from Innovative Security Services, Inc.
Thank you, [Member Name Removed]! We always hope for A's but "B" overall is not bad!

Dawn T.
11/2012
5.0
home security systems
  + -1 more
It went very well. It took 2 days to install with a cellular system.
Description of Work: I was referred to ISSI by my realtor. They came out to the house and did a survey of what was possible regarding an alarm system and what would work best for my needs. Dan the installer, was very thorough in making sure that everything was placed conveniently for me. They set me up on my doors and with a motion detector. They went through exactly how the system works and had me demo it back to make sure that I understood. Amy, Jody and Dan were great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Innovative Security Services, Inc.
Thank you! Being a small business, we LOVE referrals! We hope you continue protecting your home for years to come!

Lindsay B.
09/2011
5.0
home security systems
  + -1 more
After trying several other service providers, I was lucky to find Innovative Security. They are fantastic. They have reasonable monthly monitoring rates, are very responsive, and their technicians are great. My house was hit by the tornado that went through north Minneapolis in May. It damaged the security system. Innovative Security did a great job scheduling two tech appointments promptly and around my schedule. I have had a significant problem getting my insurance company to respond and pay tornado damage bills in a reasonable time frame, and because I've been a longstanding good customer who always pays her bills on time, ISSI has been fantastic in being patient and working with me as I fight with the insurance and mortgage companies to get these bills paid.
Description of Work: Monthly monitoring for two years. Their technicians responded and repaired my alarm promptly after a tornado hit my house and caused significant damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347.09

Response from Innovative Security Services, Inc.
All A'[Member Information Removed]!!!!!!! WOW, THANK YOU [Member Name Removed]!!!!

    Contact information

    1703 Cope Ave E Ste I & J, Saint Paul, MN 55109

    issisecurity.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Innovative Security Services, Inc. is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 4:00 PM

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Innovative Security Services, Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Innovative Security Services, Inc. offers free project estimates.
    No, Innovative Security Services, Inc. does not offer eco-friendly accreditations.
    No, Innovative Security Services, Inc. does not offer a senior discount.
    Yes, Innovative Security Services, Inc. offers emergency services.
    Yes, Innovative Security Services, Inc. offers warranties.
    Innovative Security Services, Inc. offers the following services: Residential Alarms, Commercial Alarms, Security Systems, UL Fire, Access Control, Closed Circuit Television, Security Monitoring,
    We do not provide armed guards.

    Contact information

    1703 Cope Ave E Ste I & J, Saint Paul, MN 55109

    issisecurity.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM