Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

HomeSmart from Xcel Energy Minnesota

Heating and Air Conditioning, Appliance Repair, Electrical,

About us

Don’t wait for an appliance to break down in your home. Enroll in a customized appliance repair plan, serviced by our trusted service experts, and enjoy peace of mind knowing that your home comfort is in good hands. Select the Essential Repair Plan ($18.95/month) to cover your choice of four appliances or select the Premium Repair Plan ($45.95/month) that includes your choice of eight appliances and Replacement Assistance coverage. You can add these additional services to your Essential Repair Plan or Premium Repair Plan based on your budget and home needs: Preventive Maintenance coverage ($7.95/month), Replacement Helper coverage ($12.95/month) or add an additional appliance ($4.95/month). For more information, or to schedule service visit xcelenergy.com/homesmart or call 866-837-9762

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair Plan, HVAC Repair, HVAC Equipment Sales

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.376 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
7%
3
4%
2
8%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.3
responsiveness
4.1
punctuality
4.4
Showing 51-75 of 76 reviews

frederick W.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
good service under home smart plan
Description of Work: fall furnace tuneup, spring air conditioner service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HomeSmart from Xcel Energy Minnesota
Thank you for the great review?

Dale B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca L.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I first used Xcell for my heating and A/C.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca L.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I use Xcell for my heating and A/C. They do one that is gas and one is electric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David I.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Awesome
Description of Work: A++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike B.
09/2015
5.0
energy audit
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

david E.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Joanne G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It couldn't have been better!
Description of Work: Had a no heat situation this week & the outside temperature was 5 degrees. Time of failure was 8 PM. Called HomeSmart and a repairman was there by 10 PM. Heat was back on by 10:30 PM. There was no charge to me as we were subscribers to HomeSmart. We pay them $22/month. This one furnace call would have cost me more than the yearly payments to Xcel Energy. An earlier call for a water heater problem (failed exhaust switch) just adds to my opinion that this service can't be beat. With the labor & parts costs we see these days, this service is the best deal a homeowner can have. I highly recommend it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bill L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air conditioner would cycle on for only a few minutes and go off. As only my furnace was covered by the contract I call an Angies List Recommended company to look at the air conditioner; their tech stated I needed a new air conditioner system. I then called HomeSmart as the furnace blower also works with the air conditioner; The HomeSmart tech found the problem to be a faulty condenser on the blower motor - no cost to me but if so it was only a $30 part

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindelle F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced condenser pump. call was free as part of contract with homesmart. |cost wasn't covered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jerry A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Totalled out my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy L.
12/2013
3.0
heating & air conditioning/hvac
  + -1 more
See above message
Description of Work: Actually came out to give a price for new AC/furnace combo. Sales rep. badmouthed other installers and price quoted was 2x any price i had previously been quoted. Thinking that is how they make money as i think alot of people believe they have to use a Homesmart installer to get the rebate and don't check with other companies. You can actually use just about anyone you want. When I hired my installer i got an invoice to send into Homesmart for my 750.00 rebate. Homesmart took months and numerous phone calls to get my rebate to me. Actually think my call to Angies List complaint department had alot to do with it. They contacted Homesmart about the delayed refund.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Eric M.
04/2011
4.0
electrician
  + -1 more
Everything has been going fine.
Description of Work: They provide me with my electricity.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
04/2009
5.0
electrician
  + -1 more
We have had no problems with them and their services have been satisfactory.
Description of Work: We use Xcel Energy Services for our electricity and gas.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

ERICA C.
10/2008
5.0
energy audit
  + -1 more
Xcel offers this service to their customers but they subcontract the work. My auditor was very professional, but answered any questions I had. The big surprise for me was that I assumed my windows were shot and I was losing lots of energy through them but according to Dirk, the auditor, my windows are OK (not great, but not bad) it's my doors that are really costing me! He printed out a dozen or so pages of evaluations and recommendations for me to keep. Well worth the time and money!
Description of Work: Home energy audit including a blower test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35

VINCE L.
02/2007
2.0
electrician
  + -1 more
They did the final connection but left all there garbage, duct tape, sharp wire, and debris scattered all over my driveway and back yard. They had sloppy disrespectful workers.
Description of Work: Came out to do a final connection on electrical lines that were moved by an electrician.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


MARCY E.
11/2006
2.0
heating & air conditioning/hvac
  + -1 more
I called them about my furnace, and I was disappointed that I couldn't get a response from the answering service. I was able to get through finally after waiting on the phone for over 45 minutes on a second call attempt. Finally, they did send someone out the next day who was pleasant and did a great job. I have a problem with the response from X-cel Energy. Normally X-cel is great, but it is with the response from the 24 hour answering service that we have an issue with.
Description of Work: We belong to a service that they offer that covers our gas appliances and furnace. It is considered a maintenance plan.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0


SCOTT J.
10/2006
5.0
electrician
  + -1 more
The guy showed up and installed it. Also took time to tell me what was wrong with my AC (it's old and the compressor motor is dying). Did a good job and was friendly/professional.
Description of Work: Came out and put in a saver switch.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
10/2006
5.0
electrician
  + -1 more
Judy was extremely nice and helpful. I called her several times with questions about the whole process. We needed the lines put in a very specific way, so as not to interfere with a future garage build. My only complaint is that they won't mark the line. You need to call Golpher-1 for that, probably for safety and liability reasons. They showed up when they said they would and the work appears to have been done well. Good job!
Description of Work: Electrical lines were put underground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Katharine F.
10/2005
5.0
electrician
  + -1 more
THEY SENT OUT A SERVICE PERSON WHO RAISED THE LINE AS FAR AS HE COULD. HE WAS ON TIME AND POLITE.
Description of Work: WE CALLED BECAUSE OUR ELECTRICAL LINE SEEMED LOW AND TOO CLOSE TO OUR GUTTERS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN L.
10/2003
5.0
heating & air conditioning/hvac
  + -1 more
IT TOOK A BIT TO GET ON THE SCHEDULE BUT ONCE THE CREW ARRIVED THEY DID A GREAT JOB. VERY FRIENDLY AND WENT ABOVE AND BEYOND BY RECONNECTING THE GAS LINE AND LIGHTING ALL MY PILOT LIGHTS IN THE HOUSE.
Description of Work: MOVED GAS METER TO ACCOMMODATE INSTALLATION OF EGRESS WINDOW

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$320

09/2003
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE A HOME SMART CONTRACT WITH THEM AND PAY A MONTHLY PREMIUM. I CALLED THE OFFICE STAFF AND ASKED IF THEY COULD PUT IN A NEW THERMOSTAT. I WAS TOLD IT IS NOT PART OF MY CONTRACT, BUT IT WOULD DEPEND ON THE TECH WHO CAME OUT. BRENT THE TECH WAS VERY PROFESSIONAL. HE CHECKED ON MY FURNACE AND HAPPILY TOLD ME HE WOULD INSTALL THE THERMOSTAT. WHEN HE LOOKED AT THE THERMOSTAT I BOUGHT, HE DISCOVERED A PART WAS MISSING, BUT GAVE ME DETAILED STEP BY STEP INSTRUCTION ON HOW TO DO IT MYSELF. I AM VERY GRATEFUL FOR HIS EXCELLENT SERVICE. I WOULD GAVE AN A+. THE PRICE IS PER MONTH TO REPAIR ANY MAJOR APPLIANCE THAT BREAKS IN MY HOME.
Description of Work: ROUTINE CHECKUP ON FURNACE AND SHOWED ME HOW TO INSTALL A THERMOSTAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

L M E.
07/2002
5.0
air duct cleaning
  + -1 more
THE BILLING IS GREAT. THEY PUT IT ON MY NSP BILL AND SPREAD IT OUT OVER THREE MONTHS!
Description of Work: NSP CLEANED MY AIR DUCTS AND COLD AIR RETURNS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

3115 Centre Pointe Dr, Saint Paul, MN 55113

http://www.homesmartminnesota.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Electrical,
Energy Efficiency Auditing,
Home Warranties,
Air Duct Cleaning,
Tree Service,
Dryer Vent Cleaning,
Water Heaters,
Plumbing,
Natural Gas Lines

FAQ

HomeSmart from Xcel Energy Minnesota is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HomeSmart from Xcel Energy Minnesota accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, HomeSmart from Xcel Energy Minnesota offers free project estimates.
No, HomeSmart from Xcel Energy Minnesota does not offer eco-friendly accreditations.
No, HomeSmart from Xcel Energy Minnesota does not offer a senior discount.
Yes, HomeSmart from Xcel Energy Minnesota offers emergency services.
No, HomeSmart from Xcel Energy Minnesota does not offer warranties.
HomeSmart from Xcel Energy Minnesota offers the following services: Appliance Repair Plan, HVAC Repair, HVAC Equipment Sales

Contact information

3115 Centre Pointe Dr, Saint Paul, MN 55113

http://www.homesmartminnesota.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day