Great Plains Windows and Doors

John came to look at the four doors we needed to replace and concluded that they were not the best company to do this, given the age of our house. He made some helpful recommendations.

It went poorly. I gathered the information on a damaged door and sent it to them, they said they would get back to me and it has been nearly 2 months. I have tried to contact then 5 times and no response. I started the process over again and received a response from their phone representative, but then nothing. Are they a really company? If they don't want to do work, just say so, don't lead people on. Completely unprofessional

Our window install did not go as planned, yet they still earn a 5-star review in all areas. Here's why. Once the team began to replace our existing vinyl windows with new Anderson windows, I realized that my visualization of how the interior window finishing would look, versus what Great Plains had in mind for the interior finishing, was not at all what I wanted. I asked that the interior finishing be halted on the job until we could work out a suitable solution. Great Plains had their sales rep, their general manager, and their field technical installer on hand quickly and we effectively worked out a better solution that, even though it required more labor and extra cost, we are 100% happy with in the end. Great Plains listened to our concerns, provided suggestions for solutions, and stayed with us all the way until the job was done to our satisfaction. We give credit to the entire team; from the helpers on the job site, to the installers, to the sales and management team, for providing customer service that sparkles. I would not hesitate to recommend them to others.

Windows were carefully measured and fit perfectly. They make such a difference for our heating bill.

Great, they were on time, professional and completed everything as promised

Excellent . Good people, good product.

It was great. Everything was on time. The cost was affordable but a little bit expensive B for rating. They were polite and knowledgeable.

The crew did an excellent job keeping the site clean and attention to the final details. Windows were custom for each opening and we are sure feeling a difference - plus I won't have to climb the ladder any more in the fall/spring for storms.

Job was done to perfection. Gentleman who did job was very professional and helpful on getting some parts that were no longer available. A job done so well, I had no complaint or disappointment, I am a perfectionist so this company and the gentleman who did the job was a breath of fresh air.