Great Lakes Waterproofing Company

basement waterproofer

About us

Serving the Midwest for more than 45 years, Great Lakes Waterproofing works from outside your structure targeting the water and moisture problems. Using our Hydroclay Injection Process, where bentonite is injected around the basement foundation, we seal up the areas moisture moves through before it gets inside. Our no-digging approach leaves the area looking the same when we leave. Our projects include homes, businesses, tunnels, parking garages, elevator pits, underground vaults and projects the other guys can't do. Bentonite is an all-green material (rated by HUD) is recognized for its unmatched ability to stop moisture and even self-heal over smaller cracks. The Great Lakes Waterproofing sales crew identifies the problems with the help of moisture meters and inferred thermographs. Our estimates for home owners are always free and in most cases we can be out within a few days of your call. We don't believe in the hard sell, you make the decision on your own time.

Business highlights

21 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
0%
3
12%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.4
Showing 1-17 of 17 reviews

Connie R.
10/2020
3.0
Not sure of final result yet. So far so good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Loren M.
07/2020
0.5
I spent $1,560.00 on the south side of my house. Original treatment in May 2016. Second treatment spring of 2017. John told me when he did the first treatment, that it could take three treatments. The basement is still wet and John has refused to answer my calls for the last three years. I have the original work order/estimate that John quoted me dated 4/27/16 and it is marked lifetime warranty. My question is, what resource do I have? The next step is to check with my lawyer!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Sandy S.
07/2014
5.0
So far, so good..... still waiting for another huge storm to really test it, but they will return and fix it if it didn't work in two very difficult spots. Their care of my yard during the instillation was awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janis B.
04/2014
4.5
John was very friendly and answered all my questions. was told what work would be done and the pricing. free estimate. Came out to do the work when he said they would be out. Work done on time and efficiently. Cleaned up after they were done. Recommended Great Lakes to my neighbor who has water in basement.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve G.
08/2013
5.0
On time, under estimate. Finished work and cleand up. Has not rained yet, will see if it solved basement leaking then. Has a warantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara B.
05/2013
N/A
Very good customer service and communication about the project at hand. I would highly recommend Great Lakes Waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael T.
10/2012
N/A
John was very flexible with my schedule and came out to give an estimate the same day I called. Very professional and efficient, and a much better deal than drain tile!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda K.
08/2011
N/A
John did great job,finished in one day. He explained everything to us and answered all of our questions.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

terry v.
05/2011
N/A
the experience was good.John did a good job and I think this problem is a done deal I have to wate till next spring (spring melt with rain and ice to make sure things are fine but my basement is dry now and thats great sence I have a finished basement. If you need this kind of problem fixed I know John will stick with you till you are happy . serviced in st.paul .get it done and over with. this is alot better then haveing your whole property dug up. TRY THIS FIRST!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark or Debbie L.
06/2010
5.0
Straight forward; gave us a range of options but recommended one which was a good & economical solution. Our basement stayed dry even through the last big downpour of rain. We're very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerard Z.
09/2009
5.0
The solution to our leaky basement problem proved to be elusive. John did not abandon us; he helped us resolve the problem absolutely. He was kind, patient, helpful, and persistent; all at the same price of a quick fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Eileen D.
05/2009
5.0
John gave me the most practical solution -- not more than I really needed; and a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    455 Minnesota Street Suite 1500, Saint Paul, MN 55101

    http://www.realwaterproofing.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    IR660365
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    basement waterproofer

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Great Lakes Waterproofing Company accepts the following forms of payment: CreditCard
    Yes, Great Lakes Waterproofing Company offers free project estimates.
    No, Great Lakes Waterproofing Company does not offer eco-friendly accreditations.
    No, Great Lakes Waterproofing Company does not offer a senior discount.
    No, Great Lakes Waterproofing Company does not offer emergency services.
    No, Great Lakes Waterproofing Company does not offer warranties.

    Contact information

    455 Minnesota Street Suite 1500, Saint Paul, MN 55101

    http://www.realwaterproofing.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed