GRANITEC GRANITE MARBLE TECHNOLOGIES

They showed up on the scheduled day/time and installed the countertops as described. From our perspective things went fairly smoothly and the result was beautiful. Our complaint with Granitec involved a follow up issue, installation of our dishwasher...a relatively small thing that soured our experience with this service provider. Regular under-cabinet dishwashers need to be attached to something for support. If the countertop is wood, laminate, etc. the installer can just use the clips that come with the dishwasher and screw them to the underside of the countertop. With granite, however, screwing the clips isn't possible/practical. Granitec said they would come back after their original install and attache clips so the plumber who was installing the dishwasher could just attach it. The first problem we encountered was getting Granitec to return our calls so we could arrange a mutually agreeable time for them to do what they needed to do. After a couple of weeks, however, we did work something out and they did come and glue/expoxy the clips underneath the countertop. The dishwasher was installed and things worked beautifully for about 5-6 months, until the clips came loose from the granite. We made several calls to Granitec asking for help re-attaching the clips (we were told that a special glue/epoxy was needed to attach the metal clips to granite), and never even received a return call. The dishwasher still works, but when you remove the temporary wooden shim I used to hold it in place and open the dishwasher door the whole thing tips forward, etc.

It was very comfortable having them in our home.