CUSTOM ROLL OUTS

Craig came to our residence and we agreed on 3 small roll outs for 1375.00. We made a down payment of $450.00. Craig said that he was working on another project that might take 2 weeks. He said he would have the drawers ready for placement in 1 month. One and a half months went by and we had not heard back from him. We called and found out that he had not even started. He said he could have it done in an additional month. After a week, my wife and I decided not to go forward with this job. We contacted him and confirmed that he had not started our job, and he had not. We cancelled the job with Craig and had asked him to return our down payment. He said he could not pay us back because he is still waiting to get paid for a big job. We asked that he send it to us when he was able. He never did. We called every couple of weeks and politely asked him to return our down payment. After calling him for over 6 months, he sent us back half of money. We had asked him to make small payments monthly, until he could pay it off. It has been over a year and Craig no longer returns our calls and still owes us the other half of our down payment. We really hoping to get this resolved, but after a year it is too hard to expect Craig to be honest or a man of his word. DO NOT TRUST HIM WITH YOUR MONEY!!! This will go down as the worst contract for hire experience I have ever had. Buyer beware.

Craftsmanship and quality of the work is impeccable. The build of the drawers (roll outs) is extremely solid and of the highest quality. The installation was the most professional I have ever witnessed. We did not even have to vacuum or dust after he left our house. The drawers roll effortlessly on their glides and without the slightest noise. Craig takes his time, but you will be more than happy with the results.

Created and installed two wide roll out drawers in our cabinets. These drawers hold pots and pans and heavy dutch oven type dishes. The drawers are dovetailed, fit perfectly and extend fully even with the heavy pots. The workmanship is excellent. I've never had a person be so tidy. He put drop cloths all the way from the front door to the kitchen and perfectly realigned the cabinet doors after installing the large drawers. He created one drawer with a higher back so that lids could not slip behind the drawer and asked me exactly how I wanted to have things in the drawers so they could be made to work most appropriately.

I love the product, I can reach the items in the back of the cupboards. But, it cost me a lot of money for only three cabinets. He had to cut down the size of my cabinets because they take up so much room. The guy is absolutely wonderful, though, and he is a very professional gentleman.