Called to have someone come out for an estimate. The guy who answered the phone just said "Hello?" instead of the name of the business, which I found unprofessional, as I had then had to confirm that I had the correct number. He said he could come to my house over the weekend to look at our yard, and discuss fencing options. He said that he'd call me, took my phone number, and I never heard from him. Was very disappointed that he couldn't be bothered showing up, or even calling me; it demonstrates that they don't think the customer is very important.
Description of Work: Called to have an estimate on a having a fence installed around our front and back yards.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mary and Kevin H.
05/2008
5.0
fencing
 + -1 more
They have done all the fences in our neighborhood. Their quality is superior. They are extremely professional and prompt. Their workmanship is excellent! Their bid even came in exactly in line with another company. They were right on the line for the money for the quality we were looking for. I would highly recommend them and use them again!
Description of Work: They built a privacy fence for us in our backyard. This was a 6 foot cedar fence. This was 90 feet long. This was the first time we used this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
MIKAEL M.
08/2006
5.0
fencing
 + -1 more
It was excellent. They set up realistic expectations about completion date. He also did some sod work and leveling of the yard. This was also done to the utmost standard. The price was fair. They are a great group of guys to work with.
Description of Work: They installed installed a privacy fence.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Fencing,
Landscaping,
Decks and Porches
FAQ
CUSTOM FENCE is currently rated 4.6 overall out of 5.
CUSTOM FENCE accepts the following forms of payment: Check
Yes, CUSTOM FENCE offers free project estimates.
No, CUSTOM FENCE does not offer eco-friendly accreditations.
No, CUSTOM FENCE does not offer a senior discount.
No, CUSTOM FENCE does not offer emergency services.
No, CUSTOM FENCE does not offer warranties.
CUSTOM FENCE offers the following services: INSTALLATIONS OF FENCES, DECKS, RETAINING WALLS, ARBORS, & PERGOLAS.