Services we offer
Reviews
4.47 Reviews
Showing 1-7 of 7 reviews
DENISE S.
07/2005
computer repair
+ -1 moreIN A WORD, THE WORST. THEY ARE VERY SLIPPERY AND DO NOT EVEN FOLLOW THEIR OWN VERBAL AND WRITTEN CONTRACTUAL AGREEMENT. (IN THIS CASE THEY WENT AHEAD AND "FIXED" MY PC W/O AUTHORIZATION.) WHEN I PAY, THEY EXPECTED ME TO PAY CASH FOR THE JOB BECAUSE THEY FIGURED I WOULD DISPUTE THE CHARGE, BUT I WAS ABLE TO USE A CREDIT CARD IN THE END. THE WORK WAS SLOPPY, AND THEY REFUSED TO FIX IT. INSTEAD THEY OFFERED A $20 DISCOUNT. IF THEY HAD ACTUALLY NOT CAUSED MORE PROBLEMS I WOULD HAVE JUST LET IT GO, BUT SINCE THEY REFUSED TO FIX THEIR OWN SLOPPY WORK...YUP, DISPUTING THE CHARGE. (THANKS FOR THE IDEA.)
Description of Work: PC DOESN'T SHUT DOWN AUTOMATICALLY. I BRING IT IN AND THEY SAY THEY'LL LOOK AT IT MAYBE THAT DAY OR THE NEXT AM. I CALL LATE THE NEXT AFTERNOON AND AM TREATED POORLY (FOR ASKING WHEN THEY WOULD HAVE A DIAGNOSIS). I ASK THEM TO STOP THE DIAGNOSIS DUE TO POOR CUSTOMER SERVICE AND FOR NOT DETERMINING WHEN THE COMPUTER COULD BE DIAGNOSED. WHEN I PICK UP MY PC THE COMPUTER IS "FIXED" WITHOUT MY AUTHORIZATION (THOUGH THEY EVEN HAD ME SIGN A CONTRACT FOR A $55 DIAGNOSIS, AND THEY NEEDED MY AUTHORIZATION TO FIX THE PC). I AM TOLD THERE ARE ERROR MESSAGES AT START UP. I GET HOME AND THE COMPUTER IS NOT OPERATING PROPERLY. TO "FIX" THE PC THEY DELETED CRITICAL (.DLL) FILES OF MY VIRUS SOFTWARE (NOT THE ENTIRE PROGRAM). THEY CREATED AN EARLIER SET POINT OF THE COMPUTER, SO THAT PARTIAL AND MULTIPLE VERSIONS OF SOFTWARE WERE ON MY HARD DRIVE. THE COMPUTER WAS NOW REALLY HAVING SOME PROBLEMS, LIKE WINDOWS SHORTCUT MENUS NOT DISPLAYING.
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$75
SUSAN K.
05/2005
computer repair
+ -1 moreMY OVERALL EXPERIENCE HAS BEEN EXCELLENT AT THIS BUSINESS. THEY ARE FRIENDLY, HELPFUL AND ALWAYS PLEASANT. THE PRICES ARE THE LOWEST AVAILABLE IN THIS AREA. THEY ALSO PROVIDE EXCELLENT RESOURCES FOR SERVICES THEY DO NOT PROVIDE.
Description of Work: I HAVE DONE MANY SALES WITH THIS COMPUTER REPAIR SHOP. A VARIETY OF THINGS EITHER LOOKED UP OR PURCHASED ITEMS NEEDED FOR REPAIRS I AM DOING MYSELF. ALSO GOOD RESOURCES PROVIDED IF THEY ARE UNABLE TO PERFORM THE SERVICE YOU HAVE REQUESTED.
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Yes, I recommend this pro
MARIKAY K.
02/2005
computer repair
+ -1 moreVERY HIGHLY RECOMMENDED. HERE'S WHY: THE COMPUTER STARTED NORMALLY AT THE SHOP AND SUE WAS NOT ABLE TO COMPLETE THE OTHER THREE TASKS, THOUGH SHE CERTAINLY TRIED REPEATEDLY. (THE COMPUTER IS 5 YEARS OLD AND IS ON ITS LAST LEG.) SUE ALSO SPENT ABOUT 45 MINUTES EXPLAINING THE VARIOUS ISSUES AND ANSWERING MY DUMB COMPUTER-RELATED QUESTIONS. SINCE THEY DIDN'T ACTUALLY FIX ANYTHING, THE OWNER SAID ''NO CHARGE.'' WHEN I INSISTED ON PAYING, HE SAID ''OK, ''$25 AND KEEP US IN MIND WHEN YOU BUY A NEW COMPUTER.'' ALSO: THEY LOOKED AT THE MACHINE RIGHT AWAY BECAUSE I WANTED IT BACK ASAP. PS: MAKE SURE YOU DOUBLE-CHECK THE ADDRESS. IT WAS INCORRECT ON ANGIE'S LIST FOR QUITE A WHILE.
Description of Work: MY COMPUTER WOULD ONLY START IN SAFE MODE. I ALSO WANTED AN UPGRADED VERSION OF INTERNET EXPLORER INSTALLED. THE CD DRAWER DID NOT OPEN CONSISTENTLY AND I WANTED A VIRUS SCAN RUN.
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Yes, I recommend this pro
$25
PENELOPE N.
07/2004
computer repair
+ -1 moreMY OLD COMPUTER RECEIVED A LIGHTENING STRIKE THROUGH THE MODEM AND EVENTUALLY WOULD NOT TURN ON AT ALL. I WAS CONCERNED ABOUT BEING ABLE TO RECOVER THE HARD DRIVE WITH ALL MY FILES. THEY CALLED TO SAY THEY COULD REPLACE SEVERAL COMPONENTS BUT WE ALL AGREED THAT IT WOULD MAKE MORE SENSE TO REPLACE THE SYSTEM AND TRANSFER THE HARD DRIVE. THEY SET ME UP WITH AN AWESOME NEW SYSTEM AND TRANSFERRED ALL THE OLD FILES FOR ME. THIS IS A TOP NOTCH COMPANY. I CHOSE THEM OFF ANGIE'S LIST AND EVEN THOUGH IT WAS A BIT OF A DRIVE TO GET TO THEM, I WOULD HIGHLY RECOMMEND THEM. THEIR COMMUNICATION IS EXCELLENT; THEY KEPT ME INFORMED OF EVERYTHING AND GAVE ME OPTIONS ON HOW TO PROCEED. THEY WERE EFFICIENT AND FRIENDLY AND THEIR PRICING WAS VERY FAIR.
Description of Work: REPLACED COMPUTER SYSTEM.
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Yes, I recommend this pro
$790
KIMBERLY T.
01/2004
computer repair
+ -1 moreGREAT SERVICE. READY IN ONE DAY. TOOK ONLY HOURS TO DIAGNOSE. WISH I WOULD HAVE TAKEN IT IN FOR REPAIRS BEFORE I PURCHASE A NEW COMPUTER. MY OLD COMPUTER WORKS JUST AS GOOD AS MY BRAND NEW ONE NOW.
Description of Work: REPLACED HARD DRIVE AND INSTALLED NEW WINDOWS PROGRAM.
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Yes, I recommend this pro
$125
SUE H.
01/2002
computer repair
+ -1 moreIT WAS ALL FINISHED IN A TIMELY MANNER, THE STAFF WAS FRIENDLY AND COURTEOUS, AND THE PRICE WAS WELL UNDER WHAT I HAD BEEN QUOTED ELSEWHERE. I WILL DEFINITELY BE USING COMPUTER REPLAY''S SERVICES IN THE FUTURE. WHILE THERE, I CHECKED OUT THE NEW MACHINES THEY BUILD. THEIR WORKMANSHIP LOOKS GOOD AND THEIR PRICES ARE GOOD.
Description of Work: I COULD NOT ACCESS MY CD DRIVE. ONE OF THE TECHS KNEW EXACTLY WHAT WAS WRONG, MADE A FEW SETTING ADJUSTMENTS, AND NOW THE CD DRIVE WORKS WELL.
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Yes, I recommend this pro
$45
01/2002
computer repair
+ -1 moreMEMBER IS VERY HAPPY WITH THIS COMPANY. WILL CALL THEM AGAIN.
Description of Work: GAVE INFO OVER THE PHONE TO MEMBER. DIDNT HAVE TO COME OUT TO THE HOUSE.
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Yes, I recommend this pro
Contact information
5411 Normandy Ct, Saint Paul, MN 55110
www.computerreplay.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
COMPUTER REPLAY is currently rated 4.4 overall out of 5.
No, COMPUTER REPLAY does not offer free project estimates.
No, COMPUTER REPLAY does not offer eco-friendly accreditations.
No, COMPUTER REPLAY does not offer a senior discount.
No, COMPUTER REPLAY does not offer emergency services.
No, COMPUTER REPLAY does not offer warranties.
COMPUTER REPLAY offers the following services: COMPUTER REPAIRS, SERVICE & PARTS.
Contact information
5411 Normandy Ct, Saint Paul, MN 55110
www.computerreplay.com