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Clean Response

Flooring Sales and Installation, Drywall, Doors,

About us

Clean Response is a complete “One Stop Shop” for disaster recovery and repair resulting from fires, water damage, storms, mold, and trauma scene clean ups. We guarantee a 1 hour response to emergency calls in the metro area, 24 hours a day, 7 days a week, and 365 days a year. We are locally owned and operated, and have around 30 full-time employees. Clean Response specializes in structural dry downs, document drying, content restoration, and mold remediation. We have state of the art technology and one of the largest equipment inventories in the Midwest, including thermal imaging cameras and truck-mounted desiccant dehumidifiers. Clean Response offers full reconstruction, and works with all insurance carriers. We are also the only restoration company to use a revolutionary 'green' cleaning product and disinfectant made from electrically activated water. Call the certified, experienced professionals at Clean Response for all your emergency and restoration needs. Additional DBA - Clean Response Inc.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Structural Dry Downs, Document Drying, Content Restoration, Mold Remediation, Sewage & Trauma Scene Cleanup, Emergency Board-Ups, National Disaster Recovery & Thermo Imaging.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
6%
3
9%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 26-34 of 34 reviews

Erik H.
10/2013
5.0
ceramic tile, drywall, flooring contractor, plumbing, interior painters
  + 3 more
.
Description of Work: They replaced moldy drywall and baseboard from a small water leak, as well as some floor tiles that had rust stains from paint cans standing in water. They cleaned and prepped the area with anti-microbials, replaced drywall and baseboard, painted the new material (including having to remove some shelving to paint and then replace it), replaced floor tile, and did great clean-up. They also needed to do some plumbing work to fix plumbing where the water leak was. They showed up on time, were courteous, kept us informed of progress and did a great job cleaning up. I would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Clean Response
We appreciate your kind words! Thank you for choosing us!

Debra N.
03/2013
5.0
See above.
Description of Work: A hunter mistook my home for a deer and shot out a second story window. Clean Response was at my home within a couple of hours of being called. They cleaned up the billions of shards of tempered glass both inside my home and outside in my landscaping rock and then boarded up the window. The staff were very professional and about business. The bill was about $400 for two men working about 1 1/2 - 2 hours and using less than a half sheet of plywood, some plastic, duct tape, and a few screws. The cost seemed a bit high, but I haven't needed this type of service before so I don't know how much is normally charged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean Response
Thanks a million for reviewing our company! Living in a deer-shaped home can be pretty dangerous sometimes, so I'm glad we could be there when you needed us. ;-)

Pat D.
12/2012
5.0
unknown
Description of Work: I was very happy with the work of all the people that work for clean response.
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY & MICHAEL H.
12/2005
5.0
carpet cleaners
  + -1 more
Great service! On time, flexible schedule, and did a much better job at removing stains than the larger companies we have used in the past.
Description of Work: Cleaned carpets in dining room, living room, hall and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

TAMARA S.
10/2005
1.0
CLEAN RESPONSE SEEMED VERY PROFESSIONAL AND PROMPT AT FIRST, BUT THEY HAVE TURNED OUT TO BE VERY BAD. THEY HAVE MADE NO EFFORT TO RESTORE MY HOME TO IT'S ORIGINAL CONDITION AND APPEARANCE (WHICH IS WHAT I'VE TOLD THEM OVER AND OVER I WANTED DONE) AND I'VE GONE WEEKS, MONTHS, WITH ONLY PROMISES THEY WOULD SHOW UP, UNRETURNED PHONE CALLS AND NO ONE IN MY HOUSE DOING ANY WORK. THEY'VE BLAMED THIS ON SUBCONTRACTORS AND CHANGES IN CLEAN RESPONSE EMPLOYEES OVER THE COURSE OF THE JOB, BUT THE WATER DAMAGE OCCURRED IN FEBRUARY AND NOW IT'S OCTOBER AND THE JOB IS STILL NOT DONE. AND, I DON'T MEAN LITTLE THINGS - I STILL HAVE NO OVEN AND NO CARPETING IN THE FAMILY ROOM. I SUPPOSE ANYONE WITH SERIOUS WATER DAMAGE LIKE I HAD IS GOING TO BE UNHAPPY, BUT CLEAN RESPONSE IS GOING TO ADD TO YOUR TROUBLES. NO PRICE FOR THE EXPERIENCE I'VE HAD WITH CLEAN RESPONSE WOULD BE FAIR.
Description of Work: CLEAN UP AND RESTORATION OF A HOME WITH SERIOUS WATER DAMAGE FROM A BURST PIPE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100,000

JEANNE O.
08/2004
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: SUPERIOR SERVICE AND ADVICE. ABSOLUTELY PROFESSIONAL, PLEASANT VENDOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

DEBORAH L.
06/2003
1.0
unknown
Description of Work: COMPANY FAILED TO SHOW UP FOR A SCHEDULED APPOINTMENT AND, TO THE BEST OF MY KNOWLEDGE, NEVER CALLED THEREAFTER.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


LAURA E.
09/2001
4.0
THEY MISSED THE FIRST TWO SCHEDULED APPOINTMENTS TO REVIEW THE JOB TO BID ON IT. CHRIS WAS VERY RESPONSIVE TO MY CALLS. THEY WERE VERY PROMPT WHEN THEY ACTUALLY DID THE WORK. PRICES ARE IN LINE WITH OTHER BIDS.
Description of Work: REMOVED OLD CARPET PAD, SANITIZED, LAID NEW CARPET PAD, RE STRETCHED EXISTING CARPET AND THEN CLEANED THE CARPET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$400

JOEL T.
01/2001
5.0
VERY GOOD WORK! THOUGHT SOMEONE SHOULD KNOW!
Description of Work: REMOVED ALL THE WATER DAMAGED THINGS, DRYED THINGS OUT AND DID THE RECONSTRUCTION WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

480 N Prior Ave, Saint Paul, MN 55104

www.cleanresponse.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Drywall,
Doors,
Interior Painting,
Plumbing,
Ceramic Tile,
Basement Waterproofing,
Upholstery Cleaning,
Biohazard Remediation,
Mold Testing & Remediation,
Asbestos Removal,
Water & Smoke Damage

FAQ

Clean Response is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 11:30 PM

Clean Response accepts the following forms of payment: Check,MasterCard,Visa
No, Clean Response does not offer free project estimates.
Yes, Clean Response offers eco-friendly accreditations.
No, Clean Response does not offer a senior discount.
Yes, Clean Response offers emergency services.
Yes, Clean Response offers warranties.
Clean Response offers the following services: Structural Dry Downs, Document Drying, Content Restoration, Mold Remediation, Sewage & Trauma Scene Cleanup, Emergency Board-Ups, National Disaster Recovery & Thermo Imaging.

Contact information

480 N Prior Ave, Saint Paul, MN 55104

www.cleanresponse.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 11:30 PM