BURKHARDT PLUMBING

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It was good!

unknown

Very pleased with the service.

Prompt and excellent service.

unknown

WAS OKAY, WAS ON TIME, PRICE WAS A LITTLE HIGH BUT ALL SEEMS TO BE WORKING OKAY...NOW THAT SOMEONE ELSE REPAIRED THE ICE MAKER PROBLEM.

CHRIS OR HIS EMPLOYEES HAVE BEEN OUT 4 TIMES IN THE PAST SEVERAL MONTHS. FIRST TIME AN EMERGENCY REPAIR OF A LEAK. OTHER WORK WAS SCHEDULED FOR REMODELING. EXCELLENT QUALITY. CLEAN UP WELL.

THE NEW WATER HEATER WAS TO BE INSTALLED ABOUT 4' FROM THE OLD LOCATION. THE PLUMBER, RICH, CALLED TO SAY HE WOULD BE LATE, AND ARRIVED MORE THAN AN HOUR LATER THAN SCHEDULED. AS IT TURNED OUT, THE FURNACE INSTALLERS WERE STILL WORKING AND WOULD BE IN THE WAY. RICH SAID HE WOULD RETURN FIRST THING IN THE A.M. WE WERE NOT CHARGED EXTRA FOR THIS. BEFORE HE LEFT HE LOOKED THINGS OVER AND RECOMMENDED HAVING 3/4'' PIPING INSTALLED--OUR CURRENT PIPING WAS 1/2''. HE WAS POLITE, BUT FILTHY FROM HEAD TO TOE! THE NEXT DAY HE ARRIVED 1/2 HOUR LATE, WITH NO EXPLANATION OR APOLOGY. HE WAS HERE ABOUT 5 HRS, WHICH SEEMED EXCESSIVE FOR THE JOB. HE NEVER UPDATED ME; I HAD TO ASK HIM HOW IT WAS GOING. A LITTLE COMMUNICATION WOULD HAVE BEEN NICE. AT ONE POINT HE SAID HE WAS WAITING FOR SOMEONE TO BRING A PART BECAUSE A FITTING ON TOP OF THE WATER HEATER WAS DEFECTIVE, ALTHOUGH THEY DID NOT CHARGE EXTRA FOR THE PART OR THE ADDED TIME. RICH LEFT BROKEN CEILING TILES AND OTHER DEBRIS, DIDN'T CLEAN UP AT ALL

ASPECTS OF WORK AND SERVICE THAT WERE PERFORMED, WERE DONE WELL. MY IMPRESSION WAS THAT THE PLUMBER HAD A DEFINITE PREFERENCE FOR REPLACING OLD WITH NEW (I HAD ALREADY PURCHASED NEW BATHROOM FIXTURES FOR INSTALLATION), BUT WAS NOT AS AMENABLE TO MAKING REPAIRS. IF MAINTENANCE OR REPLACEMENT OF ERA-APPROPRIATE MATERIALS IS DESIRABLE, ANOTHER PLUMBING SERVICE MIGHT BE BETTER SUITED FOR THAT TYPE OF WORK.

A CREW OF TWO YOUNG MEN CAME ON TIME AND GOT RIGHT TO WORK. THEY WORKED VERY EFFICIENTLY ON THE JOB AND I WAS HAPPY WITH THE RESULTS. THE ESTIMATE I'D RECEIVED FOR THE WORK WAS LESS THAN ANOTHER LARGE PLUMBING COMPANY; BUT THE JOB COST WAS THE SAME AS THEIR ESTIMATE. I ASKED ONE OF THE PLUMBERS FOR AN ESTIMATE ON ANOTHER JOB, HE GAVE ME A BALLPARK FIGURE BUT WAS HONEST WHEN HE TOLD ME THAT CHRIS DID THE ESTIMATING; HE SUGGESTED I CALL CHRIS IN THE OFFICE.

PROMPT, COURTEOUS, AND SEEMED TO KNOW WHAT THEY WERE DOING. THEY HAD TO RE-ROUTE SOME PIPING FOR NEW HEATER TO FIT. THEY SPLATTERED SOLDER AROUND THE AREA, LEFT THEIR TRASH IN MY WASTE BASKET, PLUS LEFT BIG CARDBOARD BOX IN MY BASEMENT THAT I HAD TO CUT DOWN & REMOVE MYSELF. THE LOCAL HOME IMPROVEMENT STORE WOULD HAVE COST MUCH LESS FOR EQUIVALENT HEATER & INSTALLATION, BUT THESE GUYS WERE FAST AND RELIABLE.

CHRIS AND HIS CREW DID A GREAT DEAL OF WORK IN OUR HOUSE AND WE ARE PLEASED WITH THE RESULTS. CHRIS WAS ON TIME AND HE AND HIS CREW WORKED HARD AND WERE ABLE TO COMPLETE THE JOB IN ABOUT THREE WORKING DAYS. THERE WERE A COUPLE OF MINOR ITEMS THAT I WASN'T HAPPY WITH, BUT CHRIS DID HIS BEST TO MAKE THINGS RIGHT. IF I NEED ANY FUTURE PLUMBING WORK DONE I WILL CALL CHRIS.

AS NOTED, EQUIPMENT NOT ABLE TO DEAL WITH SITUATION, BUT PLUMBER WAS PROFESSIONAL IN ALL ASPECTS OF JOB.

I CALLED A LOT OF COMPANIES AND MOST DO NOT RETURN YOUR CALL OR THEY BID THIS TYPE OF JOB VERY HIGH. I GOT AN IMMEDIATE RESPONSE FROM BURKHARDT PLUMBING. THEY MADE AN APPOINTMENT TO LOOK AT THE JOB THE SAME WEEK AND PERFORMED THE WORK ONE WEEK LATER. THEY ACTUALLY CALLED THE DAY BEFORE THEY WERE SCHEDULED TO COME OUT TO RESCHEDULE FOR THE NEXT DAY BECAUSE THE JOB THEY WERE WORKING ON WAS TAKING MORE TIME THAN PLANNED. I APPRECIATED THEIR COURTESY.

THE DRYER WAS HOOKED UP INCORRECTLY BY PREVIOUS OWNER CAUSING A GAS LEAK. THEY ACCEPTED AN ANGIES LIST COUPON NO PROBLEM.THEY SENT A VERY EXCELLENT PLUMBER TO DO MY JOB. HE WAS ON TIME, LEFT NO MESS, COURTEOUS, FRIENDLY AND DID AN OUTSTANDING JOB. HE RAN TO HOME DEPOT FOR ME TO GET PARTS AND MADE SURE THE JOB WAS DONE RIGHT. VERY VERY GOOD WORK.

PROFESSIONAL, RESPONSIVE, DOES GOOD WORK

unknown

DID A LOT OF WORK FOR US, AND WERE VERY HAPPY. GREAT PERSONALITY, VERY THOROUGH, INCREDIBLY EFFICIENT. A NORTH EAST NATIVE, THIRD GENERATION PLUMBER

CHRIS CAME BACK WHEN I HAD A QUESTION WITH SOMETHING.