Beissel Windows & Siding Co

ACCESS TO THE ATTIC IS INSIDE A CLOSET AND CLOSET CONTENTS WERE TAKEN OUT IN PREPARATION FOR ESTIMATE APPOINTMENT. THE OWNER CALLED 5 MINUTES PRIOR TO APPOINTMENT TIME TO POSTPONE, STATING HE HAD POTENTIAL CUSTOMERS WHO DROPPED IN LOOKING FOR A MUCH LARGER JOB. HE RESCHEDULED FOR 4 DAYS LATER, THEN CAME 20 MINUTES LATE. HE SAID HE HAD HIS WIFE'S CAR, SO DIDN'T HAVE A LADDER WITH HIM AND ASKED FOR OURS. I AM A SENIOR CITIZEN WOMAN, BUT HE STOOD THERE WHILE I FETCHED OUR LADDER, THEN PUT IT AWAY AGAIN.

I PARTICULARLY LIKED THAT THEY'D DO A SMALLER JOB. THEY DEALT WITH THE OVERALL PROBLEM BY DIGGING THE WINDOW WELLS DEEPER AND ADDING GRAVEL. THEY TOOK THREE MONTHS TO COMPLETE IT, THOUGH. BUT I WOULD HIRE THEM AGAIN. THE SUPERVISOR CALLED ME TO CHECK ON MY SATISFACTION. I TOLD HIM THEY WEREN'T DONE, HE CAME OUT AND DID THE REST HIMSELF.

THEY HAVE A GOOD QUALITY OF WINDOW AND SHOW ROOM, BUT WE HAVE YET TO RECEIVE AN ESTIMATE (WE ARE A WEEK OUT).

I HAD COUNTLESS PROBLEMS WHICH WERE NOT TAKEN CARE OF UNTIL I SENT A CERTIFIED LETTER TO THE PRESIDENT OF THE COMPANY. MY GARDENS WERE TRASHED BY FALLING DEBRIS, EVEN THOUGH THE CONTRACT CALLED FOR PLYWOOD COVERING THEM. THERE WAS ALSO NO CLEANUP OF NAILS, AGAIN, DESPITE THE CONTRACT REQUIREMENTS. MY ELECTRICITY WAS CUT, AND I HAD TO HIRE AN ELECTRICIAN TO REPLACE THE WIRING (I WAS REIMBURSED). PART OF MY NEW ROOF LOOKED SO TERRIBLE THAT I ACTUALLY HAD PEOPLE ASK "WHEN ARE YOU HAVING YOUR ROOF REPLACED?". THAT PART WAS EVENTUALLY TORN OFF AND REDONE. THE CHIMNEY FLASHING HAD TO BE REDONE SEVERAL TIMES BEFORE IT WAS ON STRAIGHT. SEVERAL PIECES OF MY SIDING WERE KNOCKED OFF, AND IT WAS "FIXED" BY A WORKMAN DRIVING A NAIL THROUGH THE CENTER OF IT. AFTER SIX WEEKS, I FINALLY HAVE A ROOF THAT LOOKS ALL RIGHT, ALTHOUGH I STILL QUESTION THE QUALITY. I JUST GOT TIRED OF FIGHTING.

EXCELLENT EXPERIENCE. REPRESENTATIVE WAS VERY RESPONSIVE & QUICKLY RETURNED CALLS. QUALITY OF WORK WAS QUITE GOOD. CONCERNS WERE ALL ADDRESSED IN A TIMELY FASHION.

JOHN STENSON, THE SALES REP, WAS PUNCTUAL, THOROUGH AND HAND-DELIVERED A FAIRLY COMPETITIVE BID. WHILE I ENDED UP CHOOSING ANOTHER COMPANY FOR THE JOB, THE SALES EXPERIENCE WAS GOOD.

QUALITY PRODUCT, QUALITY SERVICE. CONSCIENTIOUS SALESMAN AND INSTALLER.

BEISSEL SIDING WAS AWESOME, EXTREMELY PROFESSIONAL, PROMPT & CARING. THEIR ATTENTION TO DETAIL WAS AMAZING. MANY NEIGHBORS COMMENTED ON THEIR FRIENDLINESS AND FINE WORK. I AM EXTREMELY HAPPY WITH THE BEAUTY OF MY HOME. JON STENSON, SALES, WAS FANTASTIC!

SALESMAN WAS VERY COURTEOUS, LOW PRESSURE, AND HIGHLY PROFESSIONAL. HE CALLED FOR AN APPOINTMENT WITHIN 24 HOURS OF ME REQUESTING IT, AND FOLLOWED UP WITH A DIRECT QUOTE WITH 48 HOURS OF THAT, AND A QUOTE IN WRITING. ONLY CONCERN WAS THAT HE GAVE ME AN ESTIMATE OF HOW LONG IT WOULD TAKE TO DO THE JOB, AND I STARTED COUNTING FROM WHEN I GAVE HIM 1/2 THE MONEY FOR THE JOB. TWO WEEKS LATER HE CAME OUT TO DO FINAL MEASUREMENTS, AND HE SAID THEY'D THEN ORDER THE PATIO DOORS. SO I FEEL SOME TIME WAS WASTED AND SOMEONE ELSE COULD HAVE COME OUT TO DO THAT MEASUREMENT. THE PATIO DOORS ARE PERFECT, THE PEOPLE WERE REALLY NICE, AND I'D USE THESE GUYS AGAIN.

I AM VERY PLEASED I CALLED BEISSEL. EVERYONE I DEALT WITH AT THE COMPANY WAS PLEASANT, POLITE AND COURTEOUS. THE WORK WAS DONE AS PROMISED AND ON TIME. THEY EXCEEDED MY EXPECTATIONS AND I WOULD GLADLY USE THEM AGAIN.

JOHN STENSON, OUR BEISSELL REP, WAS VERY HELPFUL ALL THROUGH THE REMOVAL AND INSTALLATION PROCESS. HE ANSWERED ALL OF OUR QUESTIONS AND QUICKLY RESOLVED ANY SITUATION THAT NEEDED ATTENTION FROM US OR FROM THE INSTALLERS. ALL OF THE GUYS ON THE JOB WERE VERY COURTEOUS TO US INCLUDING OUR YOUNG CHILD. THE CLEAN-UP WAS DONE EACH DAY BEFORE THEY LEFT AND THEY WERE VERY PROMPT THE FOLLOWING DAY. THE HOUSE LOOKS GREAT. THERE ARE STILL A FEW MINOR THINGS TO WRAP-UP, BUT ALL-IN-ALL WE ARE VERY PLEASED AND WON'T HESITATE TO USE THEM AGAIN OR RECOMMEND THEM TO SOMEONE ELSE.

NICE GUYS, CONFIDENT IN THEIR WORK, WANTED TO DO WELL BECAUSE I AM A MEMBER OF ANGIE'S LIST.

THE SALESMAN WAS PROMPT IN COMING TO MY HOUSE AND HAD A VARIETY OF MATERIALS FOR ME TO LOOK AT. HE HAD ME BEGIN BY PICKING COLOR CHOICES TO MATCH EXISTING TRIM, ETC. AND THOSE CHOICES THEN DETERMINED THE COMPANY THAT WOULD PROVIDE THE WINDOWS (BEISSEL REPRESENTS SEVERAL DIFFERENT WINDOW COMPANIES). IT TOOK ABOUT 3 DAYS FOR THE ESTIMATES TO ARRIVE IN THE MAIL, AND THEY WERE CLEAR AND EASY TO UNDERSTAND. OF THE 3 COMPANIES I INTERVIEWED, HIS ESTIMATES FOR A COMBINATION OF LINDSAY/ALSIDE/WALSH CAME IN AT THE HIGHEST, SO I DID NOT CHOOSE BEISSEL TO DO THE WORK. ALSO, HE GAVE ME MATERIALS TO READ AS OPPOSED TO TALKING WITH ME ABOUT THE VARIOUS WINDOWS AND TRYING TO SELL ME ON A PARTICULAR COMPANY WITH PARTICULAR FEATURES. WHILE SOME WOULD PREFER THIS LOW-KEY SALES APPROACH, I WOULD'VE PREFERRED A MORE DIRECT SALES PITCH CUSTOMIZED TO MY NEEDS.

I AM VERY PLEASED WITH BEISSEL. I WENT TO THEIR SHOWROOM AND WAS IMPRESSED WITH THE MANY BRANDS THEY CARRY. JON OFFERED DESIGN OPTIONS I HADN'T CONSIDERED. MY HOME LOOKS WONDERFUL.

I WAS SO HAPPY! I HAVE A BEAUTIFUL HOME THAT IS MAINTENANCE FREE! JON, THE MAN THAT HELPED ME, WAS SO NICE. ALL THE WORKERS WERE POLITE AND CLEANED UP AFTER THEY FINISHED. MY SISTERS HAVE BEISSEL DOING WORK FOR THEM BECAUSE OF MY EXPERIENCE.

THE SALESMAN WAS PATIENT IN WRITING A FAIRLY-COMPLICATED ORDER. THE SAME TWO INSTALLERS WORKED ON THE PROJECT FOR TWO WEEKS. THEY WORKED WITH ME AS I DID PREP WORK FOR THEM. THEY DID SOME EXTRA THINGS WHICH WERE NOT ON THE ORIGINAL ORDER AND DID NOT CHARGE EXTRA. A DIFFERENT GUY CAME OUT TO HANG THE NEW GUTTERS. HE QUICKLY MOUNTED THE NEW GUTTER SYSTEM, WHICH HAS PERFORMED WELL, EVEN UNDER THE HUGE RAINS WE HAVE HAD RECENTLY.

WE HAD AN EXCELLENT EXPERIENCE WITH THIS COMPANY! IT WAS GREAT TO WORK WITH THE SALES REP, JON, HE HAS A VERY "CAN DO" ATTITUDE WITH NO SALES PRESSURE. THE VARIOUS CREWS ALL DID A VERY GOOD JOB, WERE PROFESSIONAL, COURTEOUS & TIMELY. WE WENT WITH BEISSEL BECAUSE OF THE GOOD PRICE, THEIR LONG HISTORY AND THE FACT THEY WERE ABLE TO TAKE CARE OF MOST ALL OF THE HOME REPAIR WE NEEDED TO DO.

MIKE SCOTT WAS POLITE AND RESPONSIVE. THE INSTALLERS WERE FRIENDLY AND PROFESSIONAL. WOULD DEFINITELY USE THEM AGAIN.

(PRICE IS FOR WINDOWS AND SIDING.) VERY IMPRESSED! JON WAS MUCH MORE PROFESSIONAL, HELPFUL AND ON TIME THAN THE OTHERS WHO GAVE ME BIDS ON THE WINDOWS. INSTALLATION WAS PERFECT. PEOPLE ARE KNOCKING ON MY DOOR WANTING TO KNOW WHO DID THE JOB, IT IS BEAUTIFUL.

GREAT EXPERIENCE, THE SALESMAN CAME OUT AND REALLY DISCUSSED OUR NEEDS AND GAVE US MANY OPTIONS THAT WOULD SATISFY THEM, THUS SAVING US MONEY IN THE LONG RUN. THE INSTALLATION WAS DONE WELL, AND THE DOORS AND WINDOWS ARE A VAST IMPROVEMENT OVER OUR OLD DRAFTY ONES, DONE JUST IN TIME FOR THE WINTER.

THE THING I LIKED BEST ABOUT THEM IS THAT I HAD CALLED SEVERAL OTHER COMPANIES AND BEEN TOLD THAT THE JOB WAS TOO SMALL. I HAD JUST ABOUT GIVEN UP HOPE THAT ANYONE WOULD COME OUT AND DO IT.

THIS JOB WAS SUPPOSED TO TAKE A WEEK OR SO AND IT ENDED UP TAKING 4 WEEKS. I WAS NOT HAPPY WITH THE TURN-AROUND TIME. SUE, WHO ANSWERS THE PHONE IN THE OFFICE IS VERY NICE.

THE WRAPS LOOK WONDERFUL. THEY EVEN WRAPPED THE DECORATIVE CORNICES WHICH MOST COMPANIES WOULD HAVE REMOVED. THE WORKERS WERE VERY CONSIDERATE AND ALWAYS ON TIME. THE WRAPS LOOK MUCH BETTER THAN PAINT AND I'VE RECEIVED MANY COMPLIMENTS. WE PLAN TO HAVE THEM DO OUR FRONT PORCH NEXT YEAR.

THEY WERE WONDERFUL. JOHN, THE SALESMAN WHO HELPED ME, REALLY WENT OUT OF HIS WAY FOR ME. THE PERSON WHO SUPERVISES THE WORKER CALLED ME THE DAY BEFORE TO LET ME KNOW THEY WERE COMING, JUST AS I HAD ASKED. I WAS REALLY HAPPY WITH THEIR SERVICE.

HE SAID OUR WINDOWS WERE FINE AND THEY DIDN'T NEED TO BE REPLACED. HE SAID IT LOOKED LIKE A PROBLEM WITH OUR INSULATION