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Rumpca Services

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Super Service Award Winner 2011, 2015, and 2016. Since 1984 Rumpca Services, Inc. has been providing our services to customers in the southeast metro area. We specialize in residential and light commercial heating, air conditioning, duct cleaning, plumbing repair, sewer and drain cleaning services. We offer installation, sales and service of environmentally friendly furnaces, air conditioning systems. Whole house duct cleaning, installation of air cleaners, humidifiers, heat recovery ventilators (HRV & ERV), sheet metal work, gas piping and other related services. The sewer, drain cleaning and plumbing repair division has been a part of the family for two generations and includes cleaning of all types of drains, main lines, floor drains, sinks, hydro jetting service, camera service, pipe thawing and other various services. We at Rumpca Services pride ourselves in high quality workmanship and believe our prompt, reliable service is essential to the success of our business. Additionally, we are an accredited member of the Better Business Bureau (BBB). Thank you for letting us be of service to you.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Drain Cleaning, Sales Service & Installation.

Services we don't offer

Appliance repair, septic tank pumping & electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.899 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 99 reviews

Renee E.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Josh was so easy to talk to and easy to trust. He let me know what he did, what he found and how to remedy. He also helped me understand the humidifier and air exchanger. He didn't try to over sell and gave me lots of tips on how to save on heat and air bills.
Description of Work: Looked at HVAC system and ducts to make sure running properly. He also came back the next day-without charge-to remedy a filter "fit" issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from Rumpca Services
we appreciate you taking the time to write a review about Josh and our services. Thank you Jason Rumpca

Patricia R.
08/2015
4.0
plumbing
  + -1 more
My husband told me that they were really great to work with. They were really professional and answered all the questions. They were right on time, right exactly when thy said they would be there.
Description of Work: Our hot water heater went out. They sold us a hot water heater and did the install on it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rumpca Services
Thank you for taking the time to write a review, we at Rumpca Services appreciate you calling and trusting in us to do the work for you. Jason Rumpca

Amy R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called, and Jason was able to get someone out to my house within the hour to replace my sump pump. He even gave me advice on what type to buy since I was planning on providing my own. The guys arrived just before the appointment, completed the job quickly, and actually left the area cleaner than it was when they arrived. They were polite and helped me understand what was going on. I was also pleased that the cost came in just under the estimate - I appreciate good estimates. All in all, everything was finished within 1.5 hours of my initial phone call. I would most definitely use RUMPCA Services again.
Description of Work: They replaced my sump pump with one I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Rumpca Services
We at Rumpca Services appreciate you calling us to be of service and writing the good review. Thank you

Gary S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The work was done in a days time and everything is working perfectly. We are amazed at the difference in the warmth of our home.
Description of Work: Replaced furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Response from Rumpca Services
we appreciate you taking the time to write a great review thank you and happy holidays

Christine R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were not able to do the work, but spent a good amount of time giving me tips and instruction of what needed to be done. He was knowledgeable and very helpful. Would defiantly hire for a job.
Description of Work: Jeff came out give an estimate for rerouting the furnace exhaust.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They were extremely responsive and even though my questions were answered on the phone, they offered to come out and make some minor adjustments if I so desired. I opted not to have them do anything.
Description of Work: Based on an email contact I sent, I received a phone call where they explained that the humidity in the house was at normal levels with the AC running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rumpca Services
thank you for the great review we appreciate your business and let us know if there is anything we can help you with. Thank you and have a great holiday season.

mary B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I did my research and received bids from five different companies. The prices were all competitive but the service from Rumpca was outstanding. I highly recommend them.
Description of Work: new furnace and central air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Rumpca Services
Thank you for your review we take pride in our work and want to be able to serve our customers the best we can. please let us know if there is anything further we can help you with. thanks you Jason Rumpca

Joseph H.
10/2014
4.0
electrician, heating & air conditioning/hvac
  + 0 more
The replacement process went smoothly. They replaced the wiring to the thermostat (to include white common wire for possible future powered thermostat.) There was an electrical component failure in the main circuit board of the furnace (causing a no-heat situation). After leaving a message, they sent someone out the next morning, who diagnosed the problem, and then "scavenged" a replacement part off another in-stock furnace. Because the installation was in November, they returned the following Spring to pressure test the compressor/condenser, and complete the paperwork necessary for an Xcel rebate.
Description of Work: Replaced 21 year old Lennox furnace and a/c components. New furnace is Lennox Signature series, and compressor Lennox Elite series.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Rumpca Services
Thank you for taking the time to write a review. please lets us know if you have questions or if we can help with and future mechanical issues.

TED C.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
Got one from the shop and returned to install it.
Description of Work: Replaced furnace motor

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Keely O.
07/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
When I called regarding my central air and my water heater, they were able to ask questions to ascertain what the issue may be, set up service within the same day or next day, and were professional, timely, and efficient. They also provided an estimated itemized cost breakdown prior to my services, and were accurate with that as well. Overall, they are my go-to provider for my home!
Description of Work: In the course of one year, replaced central AC unit, troubleshot waterheater issues and replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Rumpca Services
We appreciate being able to be of service to you and look forward to helping you out in the future with any of your plumbing and heating needs. thank you Jason Rumpca

John R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
The work was excellent and an assistant/newer/less experienced person was with him. They cleaned up very well and explained the work as they went.
Description of Work: Replaced laundry tub, two faucets, hot and cold water faucets for washing machine w/ hoses, two shut off valves, two kitchen sink shut off valves, kitchen sink faucet, serviced and repaired/replaced shower components

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,339

Response from Rumpca Services
Your review is well appreciated, I am glad everything worked out well. Thank you Jason Rumpca

Charles S.
04/2014
5.0
plumbing
  + -1 more
Rumpca is our go to plumber. Prompt, professional, and fairly priced
Description of Work: fixed a cracked shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Rumpca Services
We at Rumpca Services appreciate your good review. We work hard to provide quality and competitively priced workmanship. Please call with any future Plumbing, Heating or Air Conditioning needs. Thank you

Theodore S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I joined Angie's list specifically to find a reputable dealer to install a new furnace and air conditioner in my house. My old units were over 40 years old, inefficient, and very noisy. I picked three of the top rated HVAC companies in my area and had them give me an estimate. I did tell each I was getting three estimates but did not share any estimates with anyone. And nobody asked. The first one was polite and after inspecting my equipment promised to send an estimate in the next few days. He did and it was reasonable. No complaints with dealer number one. The second one found out there was yet a third estimate after hers and she insisted that she came back after the third estimate (when the husband was home) and then give us her estimate because it was just too important a decision to be made by the wife alone! Unbelievable! A woman saying that to another woman. Besides it was an estimate that we would both consider. But her attitude was so unprofessional that we decided not to go with her company. We later got a call from her company asking how things went and we explained what happened. They were not happy and promised to fix the problem. Rumpca was the third dealer we called. In summary they were polite, honest, professional and left an exact estimate before they left. Pumpca carefully looked over our equipment inside and out. Asked some questions and then listed each and every item we would need and what each cost including high-efficiency and standard efficiency equipment and told us just to add up any items we want and that would be the price. And if we paid cash or check there was a 2% deduction in the price. He promised professional work, removal of old equipment, installation of new equipment, and cleaning up after them selves. Plus there were various rebates and tax incentives depending and which model we bought. Needless to say we were impressed. So the next day we called all three dealers and told them our decision. The second dealer actually argued with us and we had to finally just tell her we were done discussing it. So finally let me tell you about Rumpca's workmanship. In a word FANTASTIC! We decided to go with the most efficient furnace and efficient, yet quiet, air conditioner. All our new equipment was made by Lennox so we are sure to find support for many years to come. This was the most expensive package at $9,900 but that was before $2000 in rebates and tax incentives. They removed all our old equipment and cleaned our air ducts while the old furnace was removed. This was an extra cost but we had just had a cat move out that was living us for two years. Rumpca did not tell us in what condition the air ducts were in but did say it was really a good idea we had that done. They also removed our old air conditioner and cement slab, installed a new pad and air conditioner in a different location and did such a god job re-landscaping that you could not tell the old pad even had existed. They also installed a new thermostat, an automatic humidifier on the furnace, a new chimney liner, a critter guard, and a new power box outside by the new air conditioner. And every pipe, every power cable, every hose were all perfectly placed neat as can be! A very professional job! And of course the basement was immaculate when they were finished. They cleaned up everything so you could not tell there was any work done. Absolutely spotless! And lastly, he filled out all the rebate forms and tax forms so all we had to do was send them in. I am very picky. So for me to make the following statement is few and far between It is rare to find such a professional and knowledgeable organization who makes good on their promises even beyond expectations. I highly recommend Pumpca and would call upon their services without hesitation. P.S. My heating bills have plummeted since I installed this new furnace.
Description of Work: Remove old furnace and old air conditioner. Installed: High efficiency Lennox furnace High efficiency Lennox Air conditioner New chimney insert New Air conditioner shut off box outside Critter guard on chimney Cleaned all air ducts Filled out all energy rebates and tax rebate forms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Response from Rumpca Services
Thank you for giving us the opportunity to install the new furnace and air conditioner into your home. I'm glad we were able to meet your expectations and look forward to working with you in the future. Thank you for taking the time to right the good review.

paul J.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional & thorough when he was gathering his info for his bid. He sent me his quote the next day. I believe Rumpca Heating is a honest company.
Description of Work: The salesman came to my house give me an estimate on replacing my 14 year old furnace & central AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rumpca Services
we appreciate your good review, please let us know if you have any concerns or questions. we look forward to working with you in the future. Thank you Rumpca Services.

Jean K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our call to schedule a service appointment was professional. Workers arrived promptly, were careful to avoid tracking on floors or scratching walls, etc. They evaluated our situation, gave us choices of water heater size, recommended what was good for our living situation. They noted that our home required a combustion air duct to the outdoors in order to meet city code, so they installed that as well as the water heater. They were professional and thorough, which has been our experience with them in times past. They have always been up-front with us and we trust them.
Description of Work: Installed new Bradford water heater, chimney cap and combustion air duct. Included in the charge was recycling of the old water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,270

Response from Rumpca Services
We appreciate your business and your review. Thank you for letting us be of service to you.

Stanford S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Drain was opened. On a previous occasion I had a drain clogged in an other industrial building and had two people out who didn't have the equipment to clean the distance, after they had tried. One of them recommended Rumpca. No sense in calling two when you can call one who does the job.
Description of Work: Cleaned out industrial drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from Rumpca Services
thank you for the review we appreciate being able to be of service.

Andrew J.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Completed several small ductwork jobs I needed done for my DIY basement finishing. Worked the ducts into the spaces I had created for them. Worked it into those spaces even though I made them a bit too small in a couple spots. Work was completed quickly, at the price quoted, and with excellent quality. It is now over 6 years later and everything is working fine.
Description of Work: Installed ductwork for finishing basement, installed whole house humidifier, installed gas fireplace gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Rumpca Services
[member name removed] thank you for the positive review we appreciate your business.

Gail S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
They have installed our Ac unit. They are a family owned operation, they are very good. Very reliable and usually the same sevrice tech that comes out. They are just great.
Description of Work: We have used them for many years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rumpca Services
Customer thank you for the good review. We appreciate your business Jason Rumpca

Laura G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
they always do a great job, we've used them many times.
Description of Work: they did a furnace tune up and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Rumpca Services
Customer thank you for the good review. we appreciate you call us. Jason Rumpca

Rebecca S.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
Overall, it worked and it was a very hot day when I needed help right away. Could have done it myself, but might not have been able to find the motor.
Description of Work: Replaced the fan motor on my A/c unit. Called Rumpca based on Angie's list recommendation when my A/C died when my 88 year old mother came to visit. I'm pretty handy and was tempted to diagnose and fix myself but on a hot day with my mom in town I went ahead and called. Diagnosis was appropriate - he looked at the capacitor first and it checked out OK. Then he checked the fan. He had a new one on the truck. He had a heck of a time removing the old fan from the old motor. Lots of banging with a hammer. I went and got some tools to help him ou t with a drill and a dremmel tool. He mushroomed the shaft, and had to take it to the shop to remove it with a torch. I got charged for the extensive labor to remove the fan. So, good job on diagnosis, had part, were fast and courteous, but lack of skill cost me more for labor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

NANCY Z.
03/2012
5.0
plumbing
  + -1 more
I called at 7:30 AM, the plumber was here by 8 AM and the job was completed beautifully by 9 AM. I find plumbing repairs intimdating because they are like a financial black hole, I normally have no idea how much a repair will cost. I was so pleased that this repair ended up being about half of what I expected. The young man who did the work was just excellent and left my laundry room cleaner than he found it. Needless to say, Rumpca made my day!!!
Description of Work: The shut off valves and hoses to my washer were leaking. The shut off valves were pretty bad with corrosion so both the valves and hoses needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

George D.
12/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
All of Rumpca's employees were friendly, punctual, and when they said they would follow up on a question they got back as promised. With the experience we had with Rumpca Services I would recommend this company for any work that they can perform.They should be at the top of Angies List in all categories.
Description of Work: Rumpca Services installed a water heater, high efficiency furnace and air conditioner. They removed existing equipment and installed the new in a day and a half.They are the most efficient company I have ever had the pleasure to work with. Rumpca's employees are friendly and work well together. There was absolutely NO problems in communications between the estimator and the installers or myself. The installers made sure we understood how the new equipment worked before they finished the job and left. The installers kept the area clean and left it as such. The estimator returned when the job was complete to inspect the job and to again ask if we had any questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

MICHAEL B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Rumpca's team was nothing less than professional, from start to finish. Jeff, Travis and crew did a terrific job.
Description of Work: Installed new furnace and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Susan A.
07/2011
5.0
plumbing, drain cleaning
  + 0 more
Called in morning expecting an appointment in next week. Came hour later. Promptly did work to my satisfaction.
Description of Work: Replaced outside faucets, put new shut-off on water line, and fixed sink drain. Three separate items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TED C.
07/2011
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Water was leaking from basement duct work. Phoned for a service call to determine cause and repair. Jason and Josh showed up within 4-hours. After about 20-minutes, they traced the problem to a leaking refrigerator water supply hose. The water was leaking from the hose, through the kitchen floor behind the refrigerator and getting into the duct work through the untaped top duct seams. They went for new parts, and replaced the damaged braided water line and valve in less than two hours. Rumpca is my choice for all heating, air-conditioning and drainage problems. They're prompt, professional, competent and services are reasonably priced.
Description of Work: Twenty minutes troubleshooting the cause of water leaking from basement ductwork. Replaced leaking refrigerator water hose and valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Contact information

1048 Hastings Ave, Saint Paul Park, MN 55071

http://www.rumpcaservices.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PM057244
Trade License Locale
Minnesota
Trade License Authority
State

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Sewer Cleaning,
Air Duct Cleaning,
Septic Systems,
Water Filtration and Softening,
Dryer Vent Cleaning,
Natural Gas Lines,
Chimney Caps

FAQ

Rumpca Services is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Rumpca Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Rumpca Services offers free project estimates.
Yes, Rumpca Services offers eco-friendly accreditations.
No, Rumpca Services does not offer a senior discount.
Yes, Rumpca Services offers emergency services.
Yes, Rumpca Services offers warranties.
Rumpca Services offers the following services: Heating & Air Conditioning, Plumbing, Drain Cleaning, Sales Service & Installation.
Appliance repair, septic tank pumping & electrical.

Contact information

1048 Hastings Ave, Saint Paul Park, MN 55071

http://www.rumpcaservices.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM