Innovative Basement Authority

Austin T, Brady P, Robert P. from Innovative Basement Authority form the Rush City office, did a great job. They were friendly, competent and reliable. They did a nice job cleaning up and were very knowledgeable. The work showed that. I would have no problem recommending them, Kevin

Do NOT pay for services before completion, I was told they would return to seal gaps. After leaving messages to get this done, no return calls or contact at all. I recommend DO NOT USE THIS COMPANY!!!!!

Well done!

Worst experience I have ever had with a business. I am deeply skeptical that most of these reviews are real. Our salesperson (Eric) suggested a bunch of unnecessary work (even though we specifically told him what we wanted) for our crawlspace. We settled on what we had originally requested under the assumption that Eric had actually seen the entirety of our crawl space (he, of course, did not). The guys who came out to work on the job were shocked that they had made a sale without even looking at the space properly, as his drawings were completely inaccurate of what the space looked like. Eric suggested that we create an exterior door (fine) and to save money (they wanted to charge us $500) we could dig the hole ourselves. The only problem is that the door, based on his own inaccurate drawings, was completely pointless (and could not have been done without risking serious damage to the joists). The service people were at least honest enough to cut our job in half (because they genuinely could not do most of it), but I am deeply skeptical that they did anything (I asked for pictures but none were ever provided). Eric was concilitory but as soon as we asked for compensation for essentially digging a worthless hole (and tearing out our bushes in the process), we never got a call back. I am not sure if the entire business is shady or just our salesperson, but I cannot recommend that you run from the business enough.

Solid workmanship, experienced, great to deal with!!

Great people

Professional and informative, courteous.

Steven W., Austin, and Tristan completed our basement project today. All were very professional and thorough. Thank you.

Steve and Ian were amazing! They were professional and informative. They reviewed the work plan. They made suggestions and listened. But what blew me away was their kindness. They went out of their way to listen to and act on my requests, always with a smile. It was a pleasure to be with them. Highly recommend, especially Steven and Ian.

Steve and Ian were amazing! They were professional and informative. They reviewed the work plan. They made suggestions and listened. But what blew me away was their kindness. They went out of their way to listen to and act on my requests, always with a smile. It was a pleasure to be with them. Highly recommend, especially Steven and Ian.

Marc and Brandon repaired our garage foundation. Raised the floor and repaired all around the garageâ s cement blocks. I couldnâ t believe the difference it made and in only 4 hours. Very nice and explained what they were going to do. Highly recommend them!

We had water coming in thru our garage leaking into our basement crawl space. We had Marc and Steven out to help us out. They did a great job of explaining the process and made sure any question we had were answered.

Isaiah Swanson, Austin F and Tyler D were out today to install a sump pump and dehumidifier in my crawl space. The guys were courteous, punctual and did a great job with the install and keeping the mess to a minimum. Very pleased with the work they performed.

Innovative Basements out of Rush City worked to stabilize our foundation. Adam,Colin & Brandon A. weâ re amazing-so professional, respectful & efficient. They were prepared for everything that came up on the job & cleaned everything up before they left. I would highly recommend Innovative Basements out of Rush City for any work you need on your house

Amazing work and crew!

We were satisfied with the team that did the encapsulation of our crawlspace --- Brenden, Austin T, and Greg. They all introduced themselves before starting the job and cleaned up as they went along. We are pleased to have warmer floors and a clean smelling space now. We hoped this would also take care of our mice issue but it has not fully resolved so we will be investigating more. Also, the team forgot to tell us they turned off our furnace switch but luckily we figured that out quickly. Thanks for your work.

Isaiah and Derek did a awesome job very professional

Isaiah and Derek did a awesome job very professional

Do what they say

During his free inspection and estimate, Ian took the time to enlighten us about wood foundations and the problems he saw, one of which we'd ovelooked. During the repairs, Shane and Dominick were equally generous with explanations, and ended each day with a summary of work done and plans for the following day. All were very pleasant to deal with, and made the whole experience as painless as possible. Our county inspector, looking at the work on the problem Ian spotted, said it was lucky we caught it when we did, and assured us we were in good hands. We couldn't have asked for a better experience, and highly recommend this company.

The crew who did our work (Isaiah and Moses) did an outstanding job. Everything was explained to me and all my questions were answered to my satisfaction. The work was done quickly and with a minimum of disruption to our neighbors.

The work done was very good though it was expense. The workers were very personable.

We are very pleased with Shane and Domonik's work ethics. They were very professional, knowledgeable and hard working young men. They were efficient and followed protocol. They completed the job to our satisfaction. The true test will be this WINTER - TheAl y will come back if problems.

Very friendly and did a fantastic job leveling my patio!

Ben and Brendan were scheduled for 2 days, got the job done in less than 1 day. Very professional, both work and clean up. Always checking and re-checking their work for level and proper run-off angles. Both definately deserve a good bonus ($100 each is my recommendation). IBA, thank you for hiring Veterans. Very much appreciated by us old Vets.