Northland Water Conditioning Company has been serving the Twin Cities Metropolitan Area since 1949. A third generation family-owned and operated business, Northland has based its operations on repeat business and word of mouth referrals for over 70 years. We service almost all makes and models of water softeners and can repair your system and get you back to soft water quickly. If you're in the market for a new softener or need to replace your softener, please contact us and we’ll help educate you on which system would work best in your home.
Business highlights
75 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
Service & Sales- we service and repair most makes and models of water softeners. We also carry a full line of water softeners to replace your current system or provide soft water to your new construction home.
Services we don't offer
Installation of water softeners that we don’t sell.
Clearly explained the scope of the work, warranty and the operation of the system. Was able to do the replacement in a timely fashion. Very qualified. I certainly would choose him again for any water softener needs.
Description of Work: water softener system & installation
Rating Category
Rating out of 5
Yes, I recommend this pro
David B.
09/2023
5.0
water softeners
+ -1 more
Brady was very efficient and nice to work with
Description of Work: Water softener installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Jason L.
07/2023
5.0
water softeners
+ -1 more
Very Professional and took time to educate me on the new water softener.
Description of Work: New water softener installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
robert N.
06/2022
5.0
water softeners
+ -1 more
Great job. Brady was fantastic. H quickly diagnosed the problem and fixed it in short order at a great price. I would highly recommend them.
Description of Work: water softener repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas C.
04/2022
5.0
water softeners
+ -1 more
Installed a brand-new water softener system to my newly built home. Brady was very professional and explained everything from top to bottom. Great communication, friendly, on-time, very efficient, respectful, clean afterwards, the list goes on. It's a major GO for Northland Water. Will not hesistate to hire again and definitley recommend for all friends and family. One of the best. A++
Description of Work: Installed water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
William R.
12/2021
5.0
water softeners
+ -1 more
Perfect installation. Brady could not be nicer or better to work with. The entire replacement only took 2 hours and it's a vast improvement. So glad we hired Northland Water.
Description of Work: Replaced Water Softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,375
Heather S.
05/2021
5.0
water softeners
+ -1 more
Brady was very professional and competent. He provided excellent customer service. He questioned all my questions and very considerate.
Description of Work: We had a double tank water softener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,825
Lauren A.
04/2021
5.0
water softeners
+ -1 more
Great! Appreciate that he gave me 3 options of softeners. Very professional. Clean. 2 hours in and out. Also less expensive than another anigies quote I received. Thank you!!
Description of Work: New water softener
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,124
Ant G.
03/2021
5.0
water softeners
+ -1 more
Very well I would use them again if needed and would recommend him to others.
Description of Work: New water softener was installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,199
Kelly K.
01/2021
5.0
water softeners
+ -1 more
I have an older softener that has worked like a charm, for may years, but started to back-up water into the brine tank. Given the age of the equipment, I feared that instead of an attempt being made to fix the problem, I would immediately be told it was no longer serviceable and be subject to a sales pitch and dolling out significant dollars for a new one. To my delight, Brady diagnosed and fixed the problem for a relatively minor trip expense. Also, with the age of the softener, he took the time to educate me on symptoms to watch for that could indicate the time is at hand to replace the unit. It is so refreshing in this day and age to experience service from a business that truly has it's customers interest at heart. When the time comes that I do need a new softner, Northland gets the call!
Description of Work: Water softener malfunction service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shashidhar A.
05/2020
5.0
water softeners
+ -1 more
The water softener installation went well. Brad answered all our questions and we got excellent service from him. He did perform diagnosis of hard water and we went with his recommendations. This company is definitely recommended for professional work and service provided.
Description of Work: Water Softener Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,249
Chris D.
05/2020
5.0
water softeners
+ -1 more
The job was completed in about 2 hours and was done well. After the installation was complete Brady explained the controls on the softener very clearly. Brady also explained how the softener and brine tank work. He was professional, punctual, pleasant, and respectful of our property. I highly recommend Brady and Northland Water. My wife and I are very happy with our new water softener. We went with the gold series.
Description of Work: We needed a new water softener installed and the old softener taken away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,249
Lauren A.
03/2020
5.0
water softeners
+ -1 more
Brady was a pleasure to work with. Followed up almost immediately upon receiving the Angie's List request, provided a reasonable quote, and was willing to answer my many questions after I'd received several other bids. We were able to schedule an install within two days of our request, Brady showed up on time and completed the work efficiently. He went through a thorough explanation of how to operate the new equipment and again answered any questions. No pricing surprises and overall great experience! I'd definitely hire Northland again should the need arise and highly recommend for anyone needing a new water softener.
Description of Work: Water softener replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOE A.
01/2020
5.0
water softeners
+ -1 more
Great experience. Northland Water was competitively priced, and Brady was responsive, on time, and completed a clean installation. Very happy and highly recommend.
Description of Work: A replacement water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Doug R.
12/2019
5.0
water softeners
+ -1 more
Went well. Brady was able to come out quickly and get a new water softener in for us, which seems to have resolved our initial water pressure issue that was diagnosed by a different plumber. At my request, he also re-routed the kitchen's cold water to go through the softener.
Description of Work: Replace water softener and re-route cold water from kitchen to go through softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,279
Ofelia F.
11/2019
5.0
water softeners
+ -1 more
Brady had installed a new water softener and, while it was still under warrantee, a hose started leaking. He came over the same day I called to fix the hose. He is extremely professional and courteous and very pleasant to work with. He is extremely honest and trustworthy. I highly recommend him.
Description of Work: leaking water hose on a water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rob G.
09/2019
5.0
water softeners
+ -1 more
Working with Brady was great. He was the first to provide a quote and when we talked on the phone Brady was easy to work with and answered all my questions. The price was reasonable compared to other companies. Brady arrived when he said and was done much faster than expected. Great overall experience and I highly recommend their services.
Description of Work: Installed new water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Carlos B.
07/2019
5.0
water softeners
+ -1 more
Brady responded to my inquiry on Angie's List within minutes. Over the phone he was accommodating to my schedule. He came to see the issue with my water softener: was on time, respectful and professional. Recommended a replacement after going over the issues he observed. I decided to purchase a unit from him and he installed it the next day. Again, he was punctual, professional and thorough. I would definitely recommend his services ([*** Link removed ***] to anyone.
Description of Work: Needed service on my water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Seth G.
06/2019
5.0
water softeners
+ -1 more
Brady was fantastic! Very professional and knowledgeable, and he was patient with a bunch of my questions! I would strongly recommend him!
Description of Work: Needed new water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,220
John G.
06/2019
5.0
water softeners
+ -1 more
I have nothing but positive feedback concerning my experiences with Northland and with Brady. I needed a new water softener and Brady was patient in answering a number of questions I had. He was able to install the water softener within 2 days of my calling him and again was patient in staying until I understood the controls. I have only had this for one day so it is hard to comment on the performance of the equipment but after dealing with this company, I am expecting that things will go well from here.
Description of Work: I needed a new water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,195
Margaret H.
04/2019
5.0
water softeners
+ -1 more
Could not have been better! Called at 8 am and installed by noon!
Description of Work: New water softener install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daryl G.
03/2019
5.0
water softeners
+ -1 more
Brady did an amazing job! He was very professional, quick and informative. He also was $10 cheaper than all of the other competition out there. Would certainly use him again without a doubt!
Description of Work: Water Softener Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Mary F.
03/2019
5.0
water softeners
+ -1 more
Brady was responsive, professional, courteous, respectful, timely. He returned our phone call immediately and addressed our questions and concerns. We set a date/time for delivery and installation of the water softener. He gave us an exact time, that worked for both us, and he was here promptly at that time. He also cleaned up the work area afterwards and no debris was left behind.
Description of Work: Water Softener Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
RICHARD K.
03/2019
5.0
water softeners
+ -1 more
The salt tank was filled with water; cleaning the resin and recharging the softener fixed it. Brady cautioned me that the resin may be near the end of its life. At my request he quoted me the cost of installing a new softener. Brady was very courteous and professional.
Description of Work: Brady flushed the resin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacqueline O.
03/2019
5.0
water softeners
+ -1 more
I had looked into more than one company and really appreciated this company’s professionalism. This is a older established company. Brady the technician answered all my questions very timely and was right on time for our appointment. Good Job. Thanks Brady.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening
FAQ
Northland Water is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Northland Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Northland Water offers free project estimates.
Yes, Northland Water offers eco-friendly accreditations.
No, Northland Water does not offer a senior discount.
No, Northland Water does not offer emergency services.
Yes, Northland Water offers warranties.
Northland Water offers the following services: Service & Sales- we service and repair most makes and models of water softeners. We also carry a full line of water softeners to replace your current system or provide soft water to your new construction home.
Installation of water softeners that we don’t sell.