The Garage Door Guy Inc

My experience with The Garage Door Guy was great. Scott (the installer) showed up on time, quickly ran through my garage door opener options, didn't try to upsell me, and completed his work quickly. The entire process was simple and pain-free. I'd definitely recommend these guys and would also use them again.

Great, they showed up less than 45 minutes after I called. Turns out it was my sensors, so there wasn't much to do. Will definitely call them again if something breaks.

In a word, fantastic. Scheduling was prompt, service was stellar (Jon is great), and I could not be happier with his work. A roller came off the track, but my 20 year old garage door needed a significant assortment of TLC and got it when Jon arrived. Now, the door runs like it was new--super quiet and smooth. In addition to fixing the obvious hinge/roller problem, Jon took his time in then testing and improving the door's operation, replacing my frayed lower seal, oiling all the hinges and spring, and adjusting a dodgy sensor. He answered all my questions about maintenance and provided a friendly demeanor. Jon did a lot more than I expected, and it was worth every bit and then some. A big thanks to him and to The Garage Door Guy.

Amazing customer service! I called around 8:30 am and they were able to get a technician out to me by 1pm the same day. Scott was professional, very friendly and completed the repair quickly and also check on the overall door function. He said everything else looked good and I should not have any other problems with my garage door anytime soon. So nice not to worry about being sold on other unnecessary repairs! I would 100% call The Garage Door Guy in the future and will recommend to family/friends.

Able to secure an appointment the next day, service was prompt and finished efficiently. We have used their service before and have always been happy with the result.

Great work and service. Knowledgeable and honest.

Very pleased with the service; the guys were prompt, efficient, and competent. They offered me the option of a repair or replacement of entire opener, plus suggested replacing the door rollers, which did need replacement. Very reasonably priced.

Scott did an awesome job for us! Replaced all our rollers plus one hinge that was broken.

Great job professional ans friendly.

Their cost for the same product was 500 less than another estimate I got. Same door and manufacturer and identical opener. They scheduled immediately and the installer was prompt, professional, and cleaned up after himself. It only took about 2 hours. I was very impressed with everything and would highly recommend this company.

Very punctual, did the job right and on time for a fair price

One of the springs on our garage door broke. A service person from The Garage Door Guy came to our house within three hours of my placing the call and he completed the work in less than a half hour. He was kind and helpful and I believe the price was fair. Will definitely use again and recommend to others.

It went very well. I had to call this company to return because of a glitch which caused the door to open on its own. They came and tweaked it very quickly. I was happy with the work that was done, and I will use The Garage Door Guy again should I need more repairs.

They were very responsive and squeezed me into the schedule within hours since I could not get cars out of my garage due to broken cable. Repaired by Jeff A who did a great job.

Not impressed. He arrived, spent maybe 10 minutes here and left. Not sure he did much, if anything. Not impressed. I replaced the garage door opener in March 7, 2018 since it stopped working.

Garrett came out and was actually 5 minutes before the time frame that was given to me. He went right to work and was done in about a half hour. I could here him testing it quite a few times to make sure that it worked properly.

They showed up on time and did the job right.

Great, just what I needed. I thought I needed a fix or repair - and he explained why it needed replacement. He did not charge me and suggested the best cost options. The last 2 guys I called before "fixed it" and it didn't work well after 6 months. I am calling him to install for sure. I trust him.

Scott arrived on time, diagnosed my problem and let me know the opener needed to be replaced. I let him know I would replace it on my own, and he still took time to give me tips on models, installation and recommended that I lube the rollers on the door. I appreciate the "no pressure" visit to diagnose my issue.

At 7:55am I called The Garage Door Guy. A service tech came to the house at 8:40am and bent in the lower panels so that I could at least close the door. He had garage door portfolios with him, and I was able to choose a door replacement style at that time. Due to the time of year, I was able to schedule an appointment to replace both garage doors (so that they matched) that afternoon. The technician came around lunch time and had both doors installed by late afternoon. Very efficient and very good job.

Great response time, professional, good price.

It went great. Worker quickly identified the problem and adjusted as necessary. Also lubricated parts that were not necessarily the issue but would extend the life of the garage door mechanism.

The technician, John, arrived in the allotted time window, and called 20 minutes before arriving as I was told on arranging the work, John diagnosed the problem right away and pointed out the problem. John was professional, friendly, and easy to work with. He also addressed an additional concern with the door and it no longer squeaks. I was very impressed and pleased with the Garage Door Guy company! The price met expectations.

Work was done well and garage door is working fine again.

Great job, arrived when they said and performed the job described with no surprises. Courteous and professional.