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Basement Water Controlled Co

Basement Waterproofing, Basement Remodeling, Foundation Repair,

About us

We are a Family owned and opperated business,with15-20 employees. Typically all work is preformed and completed by a Basement Water Controlled Employee.We accept all major credit cards,checks and cash.

Business highlights

57 years of trusted experience

Services we offer

Basement Problem Solving Methods- Sump Pumps, Draintile Systems,Foundation Repair,Bowing Wall Repair,Crack Sealing

Services we don't offer

Restoration. Mud Jacking.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.537 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
27%
3
11%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.4
punctuality
4.5
Showing 26-37 of 37 reviews

Mark S.
11/2015
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown
Description of Work: Waterproofing a portion of our basement and it went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Arun B.
09/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Kevin did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary P.
12/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Designed and installed water retention area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Basement Water Controlled Co
Thank You for your review! Your situation was somewhat unique in its own way. Please update us in the spring so we can put the ceiling board back. Thanks again for helping me out with the plane stuff as well.

Laura D.
12/2014
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: I have contracted three times. Emailed once, no response. Called spoke to a person took my info and what was going on and said someone would call me. After a month of not receiving a call I called again. Same person, was told the same thing. Never got a call back or anything.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Basement Water Controlled Co
SORRY, I certainly apologize on behalf of our office staff.

John L.
09/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: It was ok, they came out to give an estimate that was quite a bit higher than the big deal, for extra work. Did not want work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Basement Water Controlled Co
Thanks for your review. Crawl space areas certainly have there own unique "autograph.

Ray N.
06/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Dug out foundation to base and sealed walls that joined due to addition. Put dirt back. Sealed exposed walls' joining in basement. They did a thorough and neat job - no water since. They also reworked some of the exposed sump plumbing. |Only complaint is that one of the guys stepped on and crushed our long gutter extension. They did put it back when they finished.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Basement Water Controlled Co
Sorry about the downspout, if you would like to purchase a new one and send us the bill that's ok. Thank you for your response. We appreciate the time you have taken. In regards to the D rating on price. My father-in- law once shared with me this quote from Longfellow. " Bitterness from poor workmanship lasts long after the sweetness of low price is forgotten" Again thank you for inviting us into your home. And trusting us to fix the problem.

Scott H.
04/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Straighted and secured basement walls

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Response from Basement Water Controlled Co
Thank you for the response. We truly appreciate the report and the opportunity to repair your basement walls

Laura E.
04/2014
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Basement Water Controlled Co
Thank you for your response

Eric and Maria F.
09/2013
4.0
basement waterproofing
  + -1 more
It was very good
Description of Work: They came did the evaluation and quoted us a job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

Response from Basement Water Controlled Co
Thank you for your review and especially your patience.

Adam J.
08/2013
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Contacted contractor to come out for inspection. The person who took my name said she'd call back with a time. Two weeks later she called back and suggested a mid-day appointment, which I'd previously explained was not an option. She said again that she'd get back to me, and I've not heard back since.
Rating CategoryRating out of 5

Response from Basement Water Controlled Co
Thank you for the review. Timing is everything,sorry about the communication breakdown.

Adnan M.
07/2013
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: The service provider failed to respond after multiple calls and emails
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Basement Water Controlled Co
Thank you for your response, sorry we could not get back to you soon enough

Richard H.
06/2012
5.0
basement waterproofing
  + -1 more
I have a problem with a small amount of water entering the wall of my home caused by a concrete slab that was sinking. I called Basement Water Controlled. The company was very friendly and responsive. The estimator came out and reviewed the issue and was extremely helpful. He explained that the job wasn't really right for the type of waterproofing that the company usually performs but he gave me suggestions as to how to correct the problem going forward. The estimator was very professional and based on my experience, I would not hesitate to call them again if needed.
Description of Work: No services were performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

PO Box 354, Rockville, MN 56369

www.Safedrybasement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Basement Remodeling,
Foundation Repair,
Egress Windows,
Concrete Pouring and Repair,
Water & Smoke Damage,
Gutters,
Excavating

FAQ

Basement Water Controlled Co is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Basement Water Controlled Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Basement Water Controlled Co offers free project estimates.
Yes, Basement Water Controlled Co offers eco-friendly accreditations.
No, Basement Water Controlled Co does not offer a senior discount.
No, Basement Water Controlled Co does not offer emergency services.
Yes, Basement Water Controlled Co offers warranties.
Basement Water Controlled Co offers the following services: Basement Problem Solving Methods- Sump Pumps, Draintile Systems,Foundation Repair,Bowing Wall Repair,Crack Sealing
Restoration. Mud Jacking.

Contact information

PO Box 354, Rockville, MN 56369

www.Safedrybasement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed